Reviews
Customer Review Ratings
Average of 4,546 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMark I
Date: 02/27/2025
5 starsMark I
Date: 02/27/2025
I spoke with Michelle. What a delightful person to converse with. Very kind and polite! If she were my employee I would give her a raise.— Mark Iocca.
Preferred Credit, Inc.
Date: 03/05/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromCynthia P
Date: 02/27/2025
5 starsCynthia P
Date: 02/27/2025
Easy company to work with, friendly and knowledgeable customer service.Preferred Credit, Inc.
Date: 03/05/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromAlexis Y
Date: 02/26/2025
5 starsAlexis Y
Date: 02/26/2025
Representative was pleasant and provided all the information I requested!Preferred Credit, Inc.
Date: 03/05/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromCarolyn C
Date: 02/26/2025
5 starsCarolyn C
Date: 02/26/2025
The call representative was very courteous, helpful, and professional. Thank you for your patience and kindness.Preferred Credit, Inc.
Date: 03/05/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromSchwann R
Date: 02/26/2025
5 starsSchwann R
Date: 02/26/2025
Thank you working with me
Customer Service was great and supportivePreferred Credit, Inc.
Date: 03/05/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromLarry S
Date: 02/26/2025
5 starsLarry S
Date: 02/26/2025
Fantastic! Great performance, and plenty of help! Had a wonderful experience all around, and I hope everyone else has the same experience.Preferred Credit, Inc.
Date: 03/05/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromLawrence R
Date: 02/25/2025
5 starsLawrence R
Date: 02/25/2025
Your representative was very knowledgeable and explained to me how much money I could save by doing automatic payments instead of calling in every monthPreferred Credit, Inc.
Date: 03/05/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromConstance K
Date: 02/25/2025
5 starsConstance K
Date: 02/25/2025
Service was friendly and efficient, and best of all I didn't have to deal with endless automated menus!Preferred Credit, Inc.
Date: 02/26/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromJessica R
Date: 02/25/2025
5 starsJessica R
Date: 02/25/2025
Associate was very gentle, pleasant to talk to, very knowledgeable and patient. She answered all my questions and straight to the point. Great experience!Preferred Credit, Inc.
Date: 03/05/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromPerlita P
Date: 02/25/2025
5 starsPerlita P
Date: 02/25/2025
Excellent customer service. Very patience, knowledgeable. She walk me to the website. If I have a question. She answered them correctly. Thanks preferred credit inc for your support and I appreciate it.Preferred Credit, Inc.
Date: 02/26/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.