Reviews
This profile includes reviews for Aquarius Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 269 Customer Reviews
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Review fromLisa G
Date: 01/15/2025
5 starsLisa G
Date: 01/15/2025
Josiah was wonderful. Very knowledgeable, explained everything to my understanding. Efficiently found my pipe water leak and took care of it timely. Very happy with Aquarius. Thankyou! Lisa G
Aquarius Home Services
Date: 01/22/2025
Thank you for your kind words! Were thrilled to hear you had a positive experience with our team. Its great to know we could efficiently address your water leak and provide clear explanations along the way. Were here to help anytime you need us!Review fromDavid O
Date: 01/14/2025
5 starsDavid O
Date: 01/14/2025
We were very happy with the services we received from Aquarius. Jeff, the Technician, was both knowledgeable and efficient in servicing our water softner and drinking water system.Aquarius Home Services
Date: 01/22/2025
Thank you for your feedback! Were delighted to hear that you were pleased with our services. Its wonderful to know our technician provided knowledgeable and efficient service for your water softener and drinking water system. We appreciate your trust in Aquarius!Review fromPatty K
Date: 01/13/2025
5 starsPatty K
Date: 01/13/2025
Andrew and Mauricio did a great job. They were pleasant and left the area cleaned up. I am happy with their work!Aquarius Home Services
Date: 01/22/2025
Thank you for your feedback! We're glad to hear youre happy with the work and that our team provided a pleasant and tidy experience. We appreciate your support and are here whenever you need us!Review fromJohn F
Date: 01/10/2025
5 starsJohn F
Date: 01/10/2025
Rick did a great job of answering our questions and giving us things to watch for. We were very pleased.Aquarius Home Services
Date: 01/22/2025
Thank you for sharing your experience! We're so glad we could provide helpful answers and guidance. Your satisfaction means a lot to us, and we're here to assist whenever needed!Review fromDouglas L
Date: 01/09/2025
5 starsDouglas L
Date: 01/09/2025
Cannot give enough high praise for everyone we have interacted with from Aquarius! Today Paul T**** replaced our leaking water heater. His work is excellent and he was meticulous in minimizing the impact on our home. He kept us informed of his progress and once the project was complete he thoroughly reviewed operating the new system. He even made certain that our gas fireplaces operated properly after he had temporarily shut off our gas supply. Truly an excellent job well done!Aquarius Home Services
Date: 01/22/2025
Thank you for such a glowing review! Were thrilled to hear about your positive experience with our team. Its wonderful to know the work was completed with care and attention to detail, ensuring everything was thoroughly explained and restored. We truly appreciate your kind words and are always here to help!Review fromSteve D
Date: 01/08/2025
5 starsSteve D
Date: 01/08/2025
We were very happy with Eric he was very pleasant to talk to and took time explaining what he did.Aquarius Home Services
Date: 01/22/2025
Thank you for your kind feedback! We're so glad to hear you had a positive experience and appreciated the clear explanations. Your satisfaction is very important to us, and were here whenever you need assistance!Review fromBette Q
Date: 01/07/2025
2 starsBette Q
Date: 01/07/2025
Terrible customer service. I’ve had this service for 10 years. Each year customer service is worse. They’ll be removing everything from my home. I’ll get a reliable company!Aquarius Home Services
Date: 01/08/2025
Thank you for your feedback and for being a long-time customer. We sincerely apologize for the inconvenience caused by recent scheduling issues and understand how important reliable service is, especially for busy schedules. While many customers appreciate the flexibility of our system, we recognize it hasnt worked for everyone and are making adjustments to better meet individual needs. Weve updated processes to prioritize your preferences and are committed to improving our reliability. Your feedback is invaluable as we work to ensure all customers receive the exceptional service they deserve. Thank you for giving us the opportunity to improve.Review fromArlene P
Date: 01/07/2025
5 starsArlene P
Date: 01/07/2025
Had Aquarius out to inspect my 20yr old water heater. Josiah discovered several corroded fittings on unit and gave me options to replace or repair. I chose to replace and he got the new heater installed the same day. i am very pleased with my experience.Aquarius Home Services
Date: 01/22/2025
Thank you for sharing your experience! Were glad we could assist with your water heater and provide same-day installation. Its great to hear youre pleased with the service and the options provided. Were always here to help with your homes needs!Review fromDavid W
Date: 12/31/2024
5 starsDavid W
Date: 12/31/2024
Very knowledgeable and great with explaining the work being done.Aquarius Home Services
Date: 01/22/2025
Thank you for your feedback! Were thrilled to hear you appreciated the clear communication and expertise. Providing top-notch service is always our goal, and were here whenever you need us!Review fromBonnie T
Date: 12/30/2024
5 starsBonnie T
Date: 12/30/2024
Excellent Service, Colton did an awesome job of explaining everything that was completed.Aquarius Home Services
Date: 01/22/2025
Thank you for your kind words! Were so glad you appreciated the clear explanations and excellent service. Your satisfaction means a lot to us, and were here to help anytime!
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