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Business Profile

Chimney Cleaning

Jack Pixley Chimney Sweeps & Masonry

Reviews

Customer Review Ratings

5/5 stars

Average of 79 Customer Reviews

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Review Details

  • Review fromSusan C

    Date: 01/16/2025

    5 stars

    Susan C

    Date: 01/16/2025

    Excellent service, friendly and professional, gas fireplace working better than ever after their service! I highly recommend them.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 01/16/2025

    Thank you so much for your kind words and 5-star review! We're thrilled to hear that you're happy with our service and that your gas fireplace is working better than ever. Providing friendly, professional service is always our goal. We truly appreciate your recommendation and look forward to helping you again in the future!
  • Review fromBRADFORD S

    Date: 01/14/2025

    5 stars

    BRADFORD S

    Date: 01/14/2025

    We have used Jack Pixley for several years and different projects including periodic cleaning of a wood fireplace, major masonry rebuild of external chimney structures and proposed gas fireplace insert. There technicians/repair people are consistently professional; I have no hesitation in recommending the company for fireplace related projects.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 01/15/2025

    Thank you so much for your review and for trusting Jack Pixley Sweeps over the years for your fireplace needs! We're thrilled to hear about your positive experiences with our team, from periodic cleanings to major masonry projects. Your recommendation means the world to us, and we're grateful for the opportunity to continue serving you. Please don't hesitate to reach out if you need anything in the future!
  • Review fromLowell B

    Date: 12/16/2024

    5 stars

    Lowell B

    Date: 12/16/2024

    Jim did an excellent job with our fireplace. I would recommend Jack Pixley to anyone.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 12/20/2024

    Thank you for the wonderful review! We're glad *** did an excellent job on your fireplace. Your recommendation means so much to usfeel free to reach out anytime!
  • Review fromLinda A

    Date: 12/12/2024

    5 stars

    Linda A

    Date: 12/12/2024

    Excellent service. Very professional and pleasant. Randy was on time and demonstrated his camera with us.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 12/16/2024

    Thank you for the 5 star review of our recent visit to your home!
  • Review fromJudi K

    Date: 12/05/2024

    5 stars

    Judi K

    Date: 12/05/2024

    Caleb did an excellent job as a technician, he had strong communication and was very professional. He shared his process throughout the inspection, including findings and recommendations for next steps. I felt the price charged for services was very reasonable and I would highly recommend Jack Pixley Chimney Sweeps and Masonry.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 12/06/2024

    Thank you for your kind words! Were glad ***** provided excellent service and clear communication. Your recommendation means so much to us. We look forward to helping you again!"
  • Review fromMary H

    Date: 11/18/2024

    5 stars

    Mary H

    Date: 11/18/2024

    James was on time and knowledgeable. Job was well done.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 11/25/2024

    Thank you for your kind review! We're thrilled to hear that ***** provided timely and knowledgeable service, and that you're happy with the results. Your satisfaction means the world to us, and we look forward to helping you again in the future!
  • Review fromPatricia H

    Date: 11/12/2024

    5 stars

    Patricia H

    Date: 11/12/2024

    Caleb was terrific— knowledgeable, meticulous, and very nice as well. I’ve requested him to return next year…..

    Jack Pixley Chimney Sweeps & Masonry

    Date: 11/13/2024

    Thank you for the review of our technician ******* recent service to your home. We look forward to working with you again next year! Thank you again!
  • Review fromChris R

    Date: 10/04/2024

    5 stars

    Chris R

    Date: 10/04/2024

    They came and did a fantastic job on our fireplaces. I would definitely recommend them to anybody.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 10/07/2024

    Thank you so much for your kind words and recommendation! We're thrilled to hear that you're happy with the work we did at your home. If you ever need anything in the future, don't hesitate to reach out. We're always here to help
  • Review fromPatty S

    Date: 09/17/2024

    5 stars
    Really pleased with the service I got from the team that came to my house. I had originally booked a chimney cleaning and inspection. When they looked at the chimney, they found that a cleaning wasn't needed and just removed that from the service call. They did a really thorough inspection and found some issues that need to be fixed before I use my fireplace again. Really appreciate their attention to safety! They discussed options for solutions and provided follow up info the same day after the call. A happy customer.
  • Review fromIvan W

    Date: 08/29/2024

    5 stars

    Ivan W

    Date: 08/29/2024

    Great company with good people. They believe in quality work and make sure you are happy with the results. I called them two years after some work was done and they sent a guy out to verify things, no questions asked and the stand behind the work they do. Would recommend!

    Jack Pixley Chimney Sweeps & Masonry

    Date: 09/03/2024

    Thank you so much for the review! Were thrilled to hear that youve had such a positive experience with us, both now and in the past. Our team takes great pride in the quality of our work and in making sure our customers are satisfied. Its wonderful to know that our commitment to standing behind our work is evident to you. We really appreciate your recommendation and look forward to assisting you with any future needs!

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