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Business Profile

Chimney Cleaning

Jack Pixley Chimney Sweeps & Masonry

Reviews

Customer Review Ratings

5/5 stars

Average of 79 Customer Reviews

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Review Details

  • Review fromJohn P

    Date: 12/13/2022

    5 stars
    Over the past 20 some years we have used Jack Pixley Sweeps and Masonry services to perform Chimney Inspections, Chimney Flue Cleaning, Smoke Chamber Cleaning and Chimney Damper Replacement.Their recent service was a chimney inspection. Once again their performance was on time, thorough, and as *******************.We plan on continuing our use of their services for many years to come.
  • Review fromFrancis G

    Date: 12/10/2022

    5 stars

    Francis G

    Date: 12/10/2022

    Was on time and work efficiently and cleanly. A detailed report documented with pictures was emailed to us on what was done and recommendations concerning some necessary maintenance work to be done later with cost estimate. A very good job!

    Jack Pixley Chimney Sweeps & Masonry

    Date: 12/12/2022

    Thank you for the review, we are so happy that you enjoyed your experience with us! We appreciate the great review, thank you again!
  • Review fromKaren G

    Date: 11/15/2022

    5 stars

    Karen G

    Date: 11/15/2022

    Very professional,and explain what they do. Highly recommend them. Give detailed report with pictures when finished

    Jack Pixley Chimney Sweeps & Masonry

    Date: 11/16/2022

    Thank you for taking the time to review our recent visit to your home to service your gas fireplace. Our team takes pride in their work and educating homeowners on the use of their fireplaces. Thank you for the review!
  • Review fromFelicia A

    Date: 11/06/2022

    5 stars

    Felicia A

    Date: 11/06/2022

    This is a professional company. They are easy to reach and they communicate effectively. The chimney sweeps are friendly, skilled, and tidy. In addition to cleaning and inspecting your chimney, they take photos of the interior and exterior of the chimney. Those photos are included in the electronic version of the receipt.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 11/07/2022

    Thank you so much for taking the time to share your experience of our recent visit to your home. We at ******************************************* take great pride in our work and educating homeowners. Thank you again for the review!
  • Review fromLewis O

    Date: 10/27/2022

    5 stars
    Inspection went well. Very informative. I look forward to using my wood stove for the first time.
  • Review fromCarin O

    Date: 10/07/2022

    5 stars

    Carin O

    Date: 10/07/2022

    ***** came out today for a chimney inspection. He was very thorough and did a great job explaining everything to me. Highly recommend!

    Jack Pixley Chimney Sweeps & Masonry

    Date: 10/10/2022

    Thank you for taking the time to share your experience of ***** visit to your home. Our team takes great pride in their work and educating our homeowners. Thank you again the review!
  • Review fromMargaret Z

    Date: 10/06/2022

    5 stars

    Margaret Z

    Date: 10/06/2022

    These folks have done really consistent chimney cleaning for us for years and are helping us work through another company's shoddy masonry and flue repair work. *** was really helpful and took time to thoroughly explain our situation and our options to us. It is clear they take pride in what they do!

    Jack Pixley Chimney Sweeps & Masonry

    Date: 10/07/2022

    Thank you for the 5-star review! We are grateful that we have been able to give you dependable service each year. Our team takes great pride in their work and to education our homeowners. Thank you again for the review!
  • Review fromDaniel P

    Date: 09/21/2022

    5 stars
    Outstanding customer service. The best there is, period! We will be using Jack Pixley Chimney Sweeps & Masonry from now on.
  • Review fromTim C

    Date: 09/21/2022

    5 stars

    Tim C

    Date: 09/21/2022

    Huge thanks to ****** and his team for the work they did on our chimney. It looks fantastic and exceeded our expectations on how it was going to look!

    Jack Pixley Chimney Sweeps & Masonry

    Date: 09/22/2022

    Thank you for the review of our Masons repair to your chimney! Our Repair Teams take great pride in their work and we will be sure to pass along your review to them. Thank you again!
  • Review fromTom M

    Date: 09/13/2022

    5 stars

    Tom M

    Date: 09/13/2022

    Outstanding customer service. They are first rate from the beginning of a job to the end. Explaining every step of the way what they were doing and as well as options. Very responsive to any and all questions as well as cleanup was very professional. I would highly recommend looking at this company if you need fireplace work done, including inspection, cleaning, repair, replacement, or building new.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 09/14/2022

    Thank you for the 5 star review, we are so grateful that you have chosen ******************************************** Reviews like these are why we're so often call on the best in the chimney business in the ***********. Thank you again for the great review!

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