Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Chimney Cleaning

Jack Pixley Chimney Sweeps & Masonry

Reviews

Customer Review Ratings

5/5 stars

Average of 79 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromwalter w

    Date: 05/16/2023

    5 stars

    walter w

    Date: 05/16/2023

    They were conscientious and polite. Highly recommend them and will have them out again in the future.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 05/17/2023

    Thank you for taking the time to write a 5-star review! We take great pride on providing excellent service to our customers. We look forward to working with you in the future.Thank you again for the 5-star review!
  • Review fromWilliam F

    Date: 05/11/2023

    5 stars

    William F

    Date: 05/11/2023

    As always, over the past several decades, Jack Pixley Sweeps has done the high quality work that keeps us asking them back year after year.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 05/12/2023

    Thank you so much for taking the time to leave a 5-star review! We are greatly appreciative that we have been able to earn your business for the past several decades and look forward to working with you in the future. Thank you again for the review!
  • Review fromBarbara S

    Date: 05/02/2023

    5 stars

    Barbara S

    Date: 05/02/2023

    Very professional outfit. They quoted us for only what needed to be done. Highly recommended.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 05/03/2023

    Thank you so much for taking the time to leave a 5 Star Review and entrusting us with your chimney and fireplace needs!
  • Review fromR. B.

    Date: 04/27/2023

    5 stars

    R. B.

    Date: 04/27/2023

    Have used them for years. Always on time, great communication, with pictures for documentation. They keep a file on our location. I know this because when new technicians arrive they are always aware of our odd chimney cap and its removal procedure. Fast efficient, knowledgeable (about both stove and chimney, always with a great price. Having been a field service tech, in the medical instrument and device industry, I am qualified to judge them on their professionalism, and customer care/service - that doesnt change industry to industry. I give them high marks in all categories.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 04/28/2023

    Thank you so much for taking the time to share your experiences you have had with our team at Jack Pixley Sweeps! We at Jack Pixley Sweeps take great pride in our work and educating our homeowners. We look forward to working with you again. Thank you again for the great review!
  • Review fromJames Dennis S

    Date: 03/17/2023

    5 stars

    James Dennis S

    Date: 03/17/2023

    A great service. Very professional with their work. Thanks, Jack Pixley Chimney Sweeps & Masonry. I feel safe using the fireplace after your cleaning and inspection. Thanks,

    Jack Pixley Chimney Sweeps & Masonry

    Date: 03/17/2023

    Thank you for sharing about our visit to your home and for being a long-time customer. All of us at ****************** take great pride in our work and educating our customers. Thank you again for the review and we look forward to working with you again!
  • Review fromPhyllis S

    Date: 03/06/2023

    5 stars

    Phyllis S

    Date: 03/06/2023

    My total experience with this company was nothing but positive! They were on time, respectful, knowledgeable and always explaining why they had to do what they did. This company went over and above any expectations that I had and reassured me that all would be taken care of. They were also great about the clean up afterwards as well. Its refreshing, as a woman who lives alone, to have a company that I could trust to do the work and be in my home!

    Jack Pixley Chimney Sweeps & Masonry

    Date: 03/07/2023

    Thank you so much for the positive review! All of us a ******************************************* take great pride in our work and educating our customers. Thank you again for the review!
  • Review fromNicholas K

    Date: 02/09/2023

    5 stars

    Nicholas K

    Date: 02/09/2023

    We found ******* and the people who take care of our fireplace courteous, direct and helpful. We had them out today to look at our Gas fireplace and to quote redoing our wood burning fireplace. My wife ***** and I trust them.**** and *****

    Jack Pixley Chimney Sweeps & Masonry

    Date: 02/10/2023

    Thank you for taking the time to share about our recent visit to your home. All of us at Jack PIxley Sweeps take great pride in our work and educating all of our customers. We look forward to working with you in the future. Thank you again for the review!
  • Review fromJon S

    Date: 02/03/2023

    5 stars

    Jon S

    Date: 02/03/2023

    Excellent service, and thorough inspection report including several photos of chimney. Very positive communication with the company, scheduling and the technician.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 02/06/2023

    Thank you so much for taking the time to leave an excellent review! We really appreciate your business. Please let us know what we can do for you in the future.
    Thank you again!
  • Review fromBrooke D

    Date: 01/13/2023

    5 stars

    Brooke D

    Date: 01/13/2023

    Excellent communication from scheduling and the chimney expert. Very professional and timely service.

    Jack Pixley Chimney Sweeps & Masonry

    Date: 01/16/2023

    Thank you for taking the time to leave a review. We will be sure to share your review with our team.Thank you again for the review!
  • Review fromJohn E

    Date: 12/29/2022

    5 stars

    John E

    Date: 12/29/2022

    This week was the first time we have used Jack Pixley services. We chose them because they were so well reviewed, and we were not in the least disappointed! Jon ****** was our technician, he was on time, very courteous, knowledgeable and pleasant. When he finished, except for a beautifully cleaned chimney and fireplace, there not a speck of evidence that a messy piece of work had just been accomplished. He explained everything he did plus other Pixley services that we may use in the future. We will certainly call Jack Pixley again-- Enthusiastic 5 Stars!!!

    Jack Pixley Chimney Sweeps & Masonry

    Date: 12/30/2022

    Thank you for the great review! We're pleased that *** was able to provide exceptional service and will be sure to pass on the kind words to ***. We look forward to working with you in the future.Thank you again!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.