We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Service Contract Companies

Athena Auto Protection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

Reviews

Customer Review Ratings

3.33

Average of 84 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Mary L

    Date: 11/16/2024

    After my son bought a car, he received a letter from this company about purchasing a warranty. We knew this was a scam because I have received the same letter from them about my own car. What REALLY bothers me is they have a stranger's name attached to our address. This looks like the beginnings of identity theft. I have placed fraud alerts on all his accounts. I suggest you do the same if you receive any letter with the wrong name attached to your address, but especially from these Athena people.

  • Devon N

    Date: 11/14/2024

    The letter just displayed I have a $300 fine on my car. When I opened the letter it was an advert. Very decietful. I would love if their doctor sent them a letter saying they have cancer, just for them to show up and get a sales pitch for a colonoscopy.

  • David R

    Date: 11/10/2024

    They sent an unsolicited advertisement via mail which is full of deceptive, fear based, and manipulative tactics in blatant bad faith marketing. It appears to be claiming that my vehicle's factory warranty is running out (which it isn't) and I have 5 days to "update" my warranty before losing it forever (which I don't). They use scary language about risk of financial liability and the urgency of their "final attempt" to have us "call immediately". Disgusting. Unethical. Zero value proposition.

  • Camille S

    Date: 11/06/2024

    If I could I would give this plane minus ********* ******** husband and I purchased 2022 ****** Corolla that is certified.I received a letter yesterday saying that we have not contacted this scum to get our service contract up-to-date.The letter has no mailing address nor was it dated. Those were the first clues that this was not legit I texted the speakership to see if this allegation was true and was told that everything on my car was fine and to ignore it.AP is a third-party company trying to sell us stuff and I can ignore it.

  • Myrna S

    Date: 10/23/2024

    I was in a bind with the payment and their representative, *****, was a lifesaver! He was emphatic, knowledgeable, kind, and professional. I felt so much better after our call! Thank you Crate for putting my mind at ease!

  • Lauren T

    Date: 10/20/2024

    Big fat scam letter came in the mail. Look out for urgent language - "IMMEDIATELY" in all caps is a huge giveaway. No company name anywhere other than small print. This company is actively trying to deceive people.

  • Shawn Q

    Date: 10/18/2024

    He is a excellent worker and a employee of his word he helped when some couldn't he helped me understand my coverage and helped me understand the system of services you guys provide

  • Clarise H

    Date: 10/16/2024

    I throughly enjoy my service whenever I have and issue issues I call them and they help me and answer all my questions thank you LeNitra for an awesome call

  • Roy O

    Date: 10/16/2024

    Crate was very helpful, today. Good customer service, quick solutions.

  • Jennifer C

    Date: 10/11/2024

    I received the misleading letter in the mail. It seemed suspicious so I immediately came to the BBB site and I'm glad I did. My suspicion was correct. Thank you to everyone who has posted about this business being a scam. I wouldn't have fallen for it but some people might. I've also noticed that a lot of the "positive" reviews are in broken and misspelled English. That screams scam! Not sure who they have writing their glowing reviews but they definitely don't sound like they're from ********, where this business claims to be based and operated.

Athena Auto Protection is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.