We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Ecommerce

Swappa, LLC
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.33

Average of 158 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Alex S

    Date: 09/02/2022

    I've had a smooth transaction and also one requiring intervention (because of ****** and both interactions through Swappa were handled perfectly. I look forward to future business with this company.

  • Calvin M

    Date: 08/27/2022

    Quick, easy, and efficient. Customers are always taken care of and the service provided is fantastic.

  • Jeni W

    Date: 08/20/2022

    Great customer service. Easy to list items and sell to verified buyers. Payment arrives immediately through Paypal. The agents are available throughout the process to help facilitate sales. Swappa is the place I trust the most to sell electronics.

  • Simcha A

    Date: 08/19/2022

    Super easy to use, very responsive to buyer and seller inquiries, will be using again

  • Claudio H

    Date: 08/16/2022

    Excellent customer service and honest sellers. It was a very positive personal experience. I am very happy with my purchase.

  • Justin L

    Date: 08/13/2022

    They take giving you a positive experience seriously. Very responsive support team, and they've built an awesome and functional community.

  • Antonio L

    Date: 08/05/2022

    Swappa is very thorough in making sure devices sold on their site are legitimate and my first purchase went extremely well. This will be my go-to website for electronic devices for the foreseeable future.

  • Grady H

    Date: 08/03/2022

    Just as described. Purchased used computer . Transaction went well. Product as described. Will go there again if I need computer or phone.

Swappa, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.