Business Profile
Auto Warranty Services
Atlas Vehicle Protection LLC.This business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Atlas Vehicle Protection LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
2.39/5 stars
Average of 23 Customer Reviews
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Review fromNicole G
Date: 05/10/2025
1 starNicole G
Date: 05/10/2025
SPAM- Buyer beware! We received junk mail from this company in the mail regarding an offer to activate a policy on a vehicle that I do not (nor ever have) owned. Be warned that the letter was written with a sense of urgency, using language such as Final Attempt to Notify and Extremely Urgent and Time Sensitive.Atlas Vehicle Protection LLC.
Date: 05/12/2025
To whom it may concern,We appreciate you taking the time to voice your concerns regarding the mailings you have been receiving. We apologize for any inconvenience caused by these communications, and we want to assure you that we take your request seriously. Upon receiving your complaint and reviewing our records, we have taken immediate action to remove your contact information, this ensures that you will no longer receive any further mailings from our company. However, it is essential to note that while we have removed your information from our mailing list, other companies in our industry might have independently obtained your contact details and may continue. Once again, we apologize for any inconvenience caused by these mailings, and we thank you for bringing this matter to our attention through the BBB complaint process. If there is anything else we can do to assist you or if you have any further concerns, please feel free to contact our customer support team on ************. Our hours of operations are Mon. - Fri. from 8AM 5PM CST. Our phones turn off daily from 1pm-2pm central standard time.Review fromalex r
Date: 04/29/2025
5 starsEveryone time i have talked to this company, They have set the bar on great customer service.Review fromAaron T
Date: 04/26/2025
5 starsIm the lot manager at a local dealer, Ive seen a handful of these come in over the past decade, this one really stood out. Atlas made the claims process easy and paid over 6 grand for a transmission.Review fromDr. Tony B
Date: 04/22/2025
5 starsDr. Tony B
Date: 04/22/2025
****** and his team saved me thousands of dollars when I was faced with having to replace a V8 Mercedes engine. The process was simple and they were there the entire time with no hassle. I appreciate them and will be going back for another extended warranty when the time comes.Atlas Vehicle Protection LLC.
Date: 04/23/2025
I appreciate the review and if there is anything else you need please feel free to reach out to us.Review fromLynn H
Date: 04/21/2025
1 starLynn H
Date: 04/21/2025
My child purchased their car, and before they got their title, they received the URGENT - CALL NOW ***** ******* via **** from Atlas, whose correspondence is deceptive and predatory in nature. That's the nice way of saying it, because as a parent, people who prey upon our children are on our bad side. Atlas' reputation is mud, times infinity, and their horrid attempts to trick people into doing business with them is constantly turned into jokes and memes. *** Pronouns are vague for privacy.Atlas Vehicle Protection LLC.
Date: 04/24/2025
To whom it may concern,Thank you for reaching out and sharing your concerns. We are sorry for the frustration that Atlas Vehicle Protection mail has caused you. The letter in question was simply an offer to prevent any lapse in coverage, causing a financial bind due to UNEXPECTED auto repair bills. As a result of the consumer complaint, our company placed the consumer on our internal "Do Not Mail" database to ensure that they do not receive any future direct mail advertisements from our company. Furthermore, we obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners. Please allow up to ************************************************************* mind that if you receive any more letters rest assured, they are not from our company, and you can kindly recycle the letter. We again apologize if this caused you any inconvenience. If you have any additional questions or concerns, please contact our Customer Support Team at ************************ Mon. - Fri. from 8AM 5PM CST. Our phones do durn off daily from 12PM 1PM for lunch.Review fromdee p
Date: 04/14/2025
1 stardee p
Date: 04/14/2025
this company is a **** they keep sending letters in my deceased parent name. THEY HAVE NEVER OWNED a ******. I called the number on the letter and was greeted by a nasty gentleman, who stated he would remove it BUT sent more mail in my parent name. My parent was deceased long before the mention of a 2023 corolla that the guy tried to convince me was purchased in 2021. I have written the BBB to report this and have the letter stating the name would be removed, but it was not, however, more mail was received. My next action is to sue. How did you get the name and information?? You fail to answer that question, which leads me to believe this company is ******Atlas Vehicle Protection LLC.
Date: 04/15/2025
o whom it may concern,Thank you for reaching out and sharing your concerns. We understand how frustrating unwanted mail can be and apologize for any inconvenience it has caused. Atlas Vehicle Protection takes these matters seriously and is conducting an internal review of all interactions and processes regarding your experience with our Team Member. We will be addressing anything found needed to ensure that we are providing the highest level of Customer Support to all our customers. Just like most companies that provide the same services, CONSUMER information is obtained from a variety of sources, including, but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. Upon receiving your complaint and reviewing it, it is confirmed we have only sent one offer to extend coverage. Please keep in mind that if you receive any more letters rest assured it is not from our company, and you can kindly recycle the letter.If you have any additional questions or concerns, please contact our Customer Support Team at ************************ Mon. - Fri. from 8AM 5PM CST. Our phones do durn off daily from 12PM 1PM for lunch.Review fromJoanna S
Date: 04/09/2025
1 starJoanna S
Date: 04/09/2025
******* R. ****** is sending out spam mail stating its extremely urgent for me to respond to this letter to activate the coverage on my 2023 GMC Canyon. Few problems with this...one I have never owned or leased a 2023 **********. Second, his company is in ******** and I am in ************.Atlas Vehicle Protection LLC.
Date: 04/14/2025
To Whom It May Concern:Thank you for bringing your concerns to our attention regarding your experience with our letter. The letter in question was simply an offer to prevent any lapse in coverage, causing a financial bind due to auto repair bills. We assure you that we do not engage in any fraudulent or deceptive practices and customer satisfaction is our top priority. Furthermore, we obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners. I have confirmed that you have been removed from our list by your request. We apologize if this caused you any inconvenience.Sincerely,Atlas Vehicle ProtectionReview fromBruce N
Date: 03/13/2025
1 starBruce N
Date: 03/13/2025
Letter does NOT state "Advertisement" on envelope -- it is found buried within text of "letter". Makes it appear that car listed is somehow registered to mail recipient. Therefore in current times of hackers and ID-thieves, makes it appear that someone stole ID and used it to purchase that automobile.Atlas Vehicle Protection LLC.
Date: 03/14/2025
To Whom It May Concern:Thank you for bringing your concerns to our attention regarding your experience with our letter. The letter in question was simply an offer to prevent any lapse in coverage, causing a financial bind due to auto repair bills. We assure you that we do not engage in any fraudulent or deceptive practices and customer satisfaction is our top priority. Furthermore, we obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners. I have confirmed that you have been removed from our list by your request. We apologize if this caused you any inconvenience. Sincerely,Atlas Vehicle ProtectionReview fromJa W
Date: 03/03/2025
1 starJa W
Date: 03/03/2025
Scam! They send mailers making it seem like its a state requirement to obtain coverage. Doesnt cover anything worth buying on a 10year old used car. *********** representatives are extremely rude, pushy and refused to remove my name from their call/mailing list. Beware!Atlas Vehicle Protection LLC.
Date: 03/04/2025
Thank you for bringing your concerns to our attention. Atlas Vehicle Protection apologizes for any concerns you might have and would gladly investigate this, but we are not able to locate a file with the above information. If you could provide your customer id number located on the letter you received it would be appreciated. Furthermore, If you have any further questions or need additional assistance, please dont hesitate to contact us at ************. Your feedback is invaluable in helping us provide better service for all our customers.Thank you for giving us the opportunity to address this matter.Sincerely, Atlas Vehicle ProtectionReview fromCassandra L
Date: 02/26/2025
5 starsI was hesitant at first, but have had nothing but great interactions with Atlas! They have been very accommodating and straightforward while setting my coverage up and being patient with all of my questions. I have recommended them to my friends and family so they can be covered too!
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