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Business Profile

Natural Gas Companies

Spire

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Spire's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Spire has 2 locations, listed below.

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    • Spire

      700 Market St Saint Louis, MO 63101-1829

      BBB accredited business seal

    • Spire

      7500 E 35th St Kansas City, MO 64129

    Customer Review Ratings

    1.09

    Average of 43 Customer Reviews

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    Review Details

    • Ryan C

      Date: 08/31/2022

      I really hate this company. Terrible customer service. Would not issue a rebate for a gas water heater that met all criteria. Go electric if you can.

    • Ryan N

      Date: 07/15/2022

      Still trying to charge me for service 2 months after I moved out of my apartment and canceled my service. Never sent my final **** to the address I told them to. Now sending me an overdue notice, still haven't received the final ****. Should not be allowed to operate a utility company.

    • Nancy A

      Date: 07/14/2022

      Have paperless billing that used to mean Id receive a **** reminder monthly via email. Didnt receive in June 2022 and still havent for July. Contacted Spire about the issue in June. Their response was that billing was outsourced and the vendor handling had issues preventing ******** to go out. If youre in business and expect payments from customers, send a **** one way or another. Seems like thats general, common sense, but not in todays world. So with Spire, I now need to set a reminder on calendar to log into online acct each month to check **** and ensure its paid on time. Im a customer and have service, but havent received an actual **** from Spire since May 2022. Ridiculous!

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