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Business Profile

New Auto Parts

O'Reilly Auto Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Auto Parts.

Reviews

This profile includes reviews for O'Reilly Auto Parts's headquarters and its corporate-owned locations. To view all corporate locations, see

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O'Reilly Auto Parts has 4377 locations, listed below.

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    Customer Review Ratings

    1.81

    Average of 117 Customer Reviews

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    Review Details

    • Thomas N

      Date: 08/19/2023

      If I could give zero stars, I would. Stranded by Valentine, Nebraska with a broken serpentine belt. Called the store and found out they had the part in stock. We told them we would be there right at close, and asked to please give us some leeway. They advised we would need to be there before close, but if we made it, they would sell the part. We were 2 minutes before closing time, which was about 15 minutes after calling. The door was locked. The person at the counter looked out the window at us and turned around and walked away. They would not even have the decency to tell us we were too late, which we were not.

    • Eric L

      Date: 08/05/2023

      Bought a battery for my lawm mower in april now august 5 battery junk. No help said too bad. I will never buy anything from those ****** again!!!

    • Ericka H.

      Date: 06/27/2023

      The OReilly Auto Parts Store #**** is operating in bad faith. We originally came in to the store to buy a battery. We know it was the battery. The alternator cost more than the battery we wanted. The store associate did a hard sale on us. Of course it was the battery after all. I paid a mechanic to put it in and my alternator was good.As we are trying to jump the car, two other customers came out of the store angry because they had just came to buy a battery and the store employee kept pushing to sale him and alternator when he knew for sure he needed a battery. He was smart and refused leaving without buying anything.

    • Lovette enterprises L

      Date: 06/23/2023

      I have a **** F-350 I bought in ****. The whole truck had a life warranty on bracks,rotors, alternator and starter. All the sudden they undated the computer system and lost all my warranty products. Really don't you find that weird. How bout maybe they didn't want to honor a warranty I paid for. I'm done with them after this many years.

    • Jerry B

      Date: 06/06/2023

      I orderd a fuel pump and even used my VIN number and they sent me the wrong one, so I returned it then they ordered another one and guess what? It's cracked!!!! I'll never go there again Sincerely, ***********************

    • Daniel C

      Date: 06/06/2023

      Had a great experience at ********** in ********..an associate ***** helped me with my Kia ******** headlight and installed the connector also.I would recommend them to all .Thank you

    • Rick A

      Date: 06/01/2023

      Oreilys Corpus Christi TX on Everhart rd. A/C out for months, too hot too go in there. This is totally unacceptable, fix *** A/C! Not going back

    • Adam S

      Date: 05/28/2023

      One of the worker is lazy the stores a was empty and asked I buy the part for the store and asked to help me to replace windshield blade and he stated I dont know about that and hes not ask his partner if you can do it

    • Brent P

      Date: 05/27/2023

      The **************** store has got to be the worst store I have been in to will not every be back I. That store if this store is the only one that has the part have had my **** dodge ram ffor 22 years had rotors and brake pads glide time warranty they told me they have never had them as life time warranty and they said life time was only for manufacturing defective parts it did cover for wear but for all these years I have never had a problem getting brakes are rotors for this truck then when I said I was not buying them there the guy got rude and when I left and went out the door he was waving as I walked out the door this place is a joke so Oreilys I will never be back in this store and will let everyone I know about what you all call a lifetime warranty I just wish my phone had not died it had the receipt when I got them and should that both them was lifetime warranty but Im still looking I will find it then its on

    • John S

      Date: 05/22/2023

      They say that they will always price match. I had a invoice from another retail parts store and O'reilly in ****** said that they couldnt match because it wasent in their best interest. WELL, MY-MY-MY. Isent that just a rip off ??????????????????????????

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