Reviews
This profile includes reviews for Midtown Home Improvements Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 161 Customer Reviews
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Review fromWilliam M
Date: 02/18/2025
5 starsWilliam M
Date: 02/18/2025
Midtown Home Improvement did an excellent job on my fence, delivering top-notch craftsmanship and attention to detail. Their team was professional, efficient, and left my yard looking better than ever!
Midtown Home Improvements Inc.
Date: 02/19/2025
Hi *******,Thank you so much for your kind words! We're delighted to hear that you're happy with the craftsmanship and attention to detail on your new fence. Our team takes great pride in delivering professional and efficient service, and we're glad it shows! We appreciate you taking the time to share your experience and are grateful for the opportunity to work on your project. If you need anything in the future, don't hesitate to reach out!Thank You,Midtown Home ImprovementsReview fromConnie W
Date: 02/14/2025
5 starsConnie W
Date: 02/14/2025
We are loving our new windows! The whole process was so easy, the guys were professional and left everything spotless. We had a small issue with our sliding door that just needed to be adjusted and they sent someone out the very next day. I will definitely call them again in the future if we do anything else to our home.Midtown Home Improvements Inc.
Date: 02/17/2025
******, Thank you so much for your kind words! We're thrilled to hear that you're loving your new windows and that the process was smooth for you. Its great to know that our team was professional and left everything spotless. We also appreciate you mentioning how quickly we were able to address the sliding door issue. Were always here for you, and wed be more than happy to help with any future projects. Thanks again for trusting us with your home! Thank You, Midtown Home ImprovementsReview fromWalter A
Date: 02/14/2025
5 starsWalter A
Date: 02/14/2025
The whole process of getting a new Fence was painless. Midtown provided excellent service from start to finish. with installation finish the same day and Excellent clean up. I recommend them.Midtown Home Improvements Inc.
Date: 02/17/2025
****, Thank you so much for sharing your experience! We're so happy to hear that the entire process was smooth and easy for you. We always aim to provide excellent service, and it's great to know that both the installation and cleanup were up to your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need anything else, don't hesitate to reach out! Thank You, Midtown Home ImprovementsReview fromBrittany B
Date: 02/03/2025
5 starsBrittany B
Date: 02/03/2025
We had a screen room addition installed by Midtown Home Improvements and it was an easy and painless process. The whole team seemed very professional and transparent. We love our new space and getting fresh air without worrying about bugs or rain! I would def recommend them!Midtown Home Improvements Inc.
Date: 02/04/2025
********, Thank you so much for the wonderful review! We're so glad to hear that your experience with Midtown Home Improvements was easy and painless, and that you're enjoying your new screen room. It's great to know that the team was able to provide professional and transparent service. We truly appreciate your recommendation, and we're so happy you're able to enjoy your space with fresh air, free from bugs and rain! If you ever need anything else, don't hesitate to reach out. Thanks again! Midtown Home ImprovementsReview fromJerry D
Date: 01/30/2025
5 starsJerry D
Date: 01/30/2025
They did a great job with our fence installation Would hire them again if I have another project.Midtown Home Improvements Inc.
Date: 01/31/2025
*****, Thank you so much for the positive review! Were so glad to hear that youre pleased with the fence installation. However, it seems like there might have been a mistake with the star rating lol! We really appreciate your feedback and would love to work with you again on any future projects. Thanks again! Midtown Home ImprovementsMidtown Home Improvements Inc.
Date: 02/11/2025
Thank you so much for the great review! We're thrilled to hear youre happy with your fence installation. Wed love to work with you again on any future projects. Feel free to reach out anytime!Review fromJesi G.
Date: 01/24/2025
1 starJesi G.
Date: 01/24/2025
Unprofessional salesman "Projects Coordinator" who lied and attempted to change pricing AFTER contract signed. Claimed he "ran out" of green welcome packet folders the evening of the initial estimate and contract signing but would return the following day to provide. When he returned, claims drone had correct address but measured another property and thus the project price for the roof was now $5000 more. We refused to pay any more and requested project contract be canceled. This taking place less than 24 hours from the time the initial contract was signed. Called corporate office to ensure project canceled who then informed us ********************** was not a salaried employee as he claimed but worked on commission. He also was able to pull up the drone images (supposedly of the wrong house) but was able to describe our home in detail. Situation sounds very concerning for a ploy to increase prices and profits. Days after husband was receiving harassing phone calls from corporate office requesting to send a different ***resentative out to discuss pricing. No thank you! Recommend others stay alert and also do not recommend paying down payment on a credit/debit card, sales *** did not have a way to swipe the card but instead was writing down card numbers. A business of this size should have ability to swipe a card.Midtown Home Improvements Inc.
Date: 02/06/2025
Jesi, Thank you for sharing your experience. We sincerely apologize for any confusion that occurred during the process and understand your concerns. Unfortunately, there was a miscommunication regarding the initial estimate, the use of imagery, and the subsequent pricing adjustments. Our goal was to provide clear and accurate information after a quality and control review of your contract to ensure everything was accurate, and we're sorry this situation didnt meet your expectations. Regarding the drone images, we want to assure you that the information provided was based on the measurements taken at the time. We understand this led to frustration, and we are reviewing the process internally to ensure better clarity moving forward.We also appreciate your feedback about the payment method and will be taking steps to make our payment system more convenient and secure in the future.Again, thank you for your feedback, and we wish you the best with your project ahead.Midtown Home ImprovementsReview fromRobert K
Date: 01/23/2025
5 starsRobert K
Date: 01/23/2025
The service of Midtown Home Improvements was great and the installation was done very professionally.Midtown Home Improvements Inc.
Date: 01/24/2025
******, Thank you so much for your kind words! Were so glad to hear that you had a positive experience with our service and that the installation was done professionally. We truly appreciate your feedback, and if you ever need anything in the future, dont hesitate to reach out! Thank You, Midtown Home ImprovementsReview fromLinda R
Date: 01/15/2025
5 starsLinda R
Date: 01/15/2025
*****************. We had a custom door made thru Midtown Home Improvements. The quality is above and beyond. Installation was a very smooth process. Their installers are very good. They know what they are doing. We highly recommend this company.Midtown Home Improvements Inc.
Date: 01/16/2025
Dear *****, Thank you so much for your kind words! We're thrilled to hear that youre happy with the custom door and that the installation process went smoothly. Our team takes great pride in their work, and it means a lot to know their expertise made a positive impact. We truly appreciate your recommendation and are grateful for the opportunity to work with you. Thank you for choosing Midtown Home Improvements! Thank You, Midtown Home ImprovementsReview fromBayley Q
Date: 01/14/2025
5 starsBayley Q
Date: 01/14/2025
Vinyl fence installed in timeline provided. Pricing comparable to other companies in the area. The warranty is what sold me. I did have a small issue but it was rectified in an acceptable time frame.Midtown Home Improvements Inc.
Date: 01/15/2025
******, Thank you for sharing your experience with us! We're so glad to hear that the vinyl fence was installed within the timeline provided and that the pricing was competitive. Its great to know the warranty played a key role in your decision. We truly appreciate your understanding with the small issue, and were glad we could resolve it to your satisfaction. Your feedback means a lot to us, and were grateful for the opportunity to serve you!Thank You, Midtown Home ImprovementsReview fromNathan G
Date: 01/12/2025
5 starsNathan G
Date: 01/12/2025
Everything was excellent from beginning to end for our new patio. Everyone was great to work with and very professional. There were plenty of options to choose from and the project manager was amazing to work with and very knowledgeable with the products and designs. The crew that installed was the best and the work and craftsmanship was perfect. We definitely recommend anyone to give this company a chance and we will definitely be using them again for future projects. Thank You for everything!!!Midtown Home Improvements Inc.
Date: 01/14/2025
******, Thank you so much for taking the time to share your experience! Were absolutely delighted to hear that everything went smoothly and that you were pleased with our teams professionalism, craftsmanship, and attention to detail. It means the world to us that you felt supported throughout the process, and were so grateful for your kind words about our project manager and installation crew. Your recommendation truly means a lot, and we cant wait to work with you again on any future projects. Thank you for trusting us with your patio, and for being such a wonderful part of our community! Thank You, Midtown Home Improvements
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