Reviews

Review Details

• Review fromRebecca T

  Date: 04/29/2025

  1 star
  Will never order from them again. I spent $100 on ****** tubers from ***** Brothers, and the experience was very disappointing. When my order arrived, a tuber was missing, and others ones I did receive were broken or in very poor conditiondefinitely not planting quality.I submitted a complaint and was told Id only receive a small refund for the one missing tuber. For the others, I was given generic planting instructions, despite clearly explaining the damage. The response didnt address the poor condition of the shipment or offer a meaningful resolution.If youre considering buying ******s from ***** Brothers, be cautious. The quality has noticeably declined, and they seem to excuse errorslike sending only one tuber per bagas human error. I will be sourcing my tubers from smaller flower farms that prioritize quality and customer service. Sadly, ***** ********************** no longer seems to value either.

• Review fromGIOVANNI A

  Date: 04/22/2025

  1 star
  Absolutely Shocking -- WORST GARDENING EXPERIENCE EVER Absolutely Shocking! DO NOT BUY FROM THIS AWFUL BUSINESS. THEY SENT ME ROTTING ELEPHANT EARS BULBS AND THEIR CUSTOMER SERVICE IS AWFUL. IT IS NOT A SERIOUS BUSINESS. STAY AWAY.

• Review fromdave m

  Date: 04/20/2025

  1 star
  Unreliable company Ordered Million Bells flower seeds . Seeds came from ***** after about 6 weeks and they are Petunias, not what I ordered. Never again will I buy from them!!!!!!!!!!

• Review fromron p

  Date: 03/22/2025

  1 star
  They took my money and did nothing: no shipment, only automated responses to my inquiries. I'm surprised they're still in business.

• Review fromManjit K

  Date: 01/19/2025

  1 star
  Ordered seeds, they said it has been shipped and I should expect in 2-5 business days. Tracking Number provided does not exist. No more correspondence now

• Review fromJeanne H

  Date: 07/20/2024

  1 star
  I ordered ****** worth of perineal wildflower seeds after2 + months all that came up were 4 inch white flowers all identically the same. So disappointed. A flowering season gone to waste. I wont use them Any more.

• Review fromJudy B

  Date: 10/30/2023

  1 star

  Judy B

  Date: 10/30/2023

  I order 2 large packages of low profile wildflowers and ended up with an extra large bed of solid night shade that I am struggling to get rid of with 2 stocks of sunflowers. Thankfully my zinnias were nice but no variety. At least they had flowers. Not ordering this year as I have in the past 3 years.
  

  Eden Brothers

  Date: 11/02/2023

  Hello ****,

  Thank you for your review of Eden Brothers! Our sincere apologies on the outcome of your Shorty Low Grow Wildflower Mix. We greatly appreciate the time you took to let us know of your experience! Our Mix certainly should not contain any Night Shade, so we are working through our inventory to make sure this seed type has not been included. Its great to hear youve had success with our other varieties. We are delighted to hear that youve requested a store credit and will resume gardening with us! Feel free to reach back out with any other questions or concerns.

• Review fromMichael P

  Date: 09/06/2023

  1 star
  Charged me $166 for perennials and then they generated a label but never shipped the product which never showed up in the **** system. **** refused to refund me when I asked why I never received the items I paid for. This was the response (which is total lie btw I called the post office and they don't recycle tracking numbers every 120 days and this took place in July or less than 120 days): *************** **** recycles tracking numbers after 120 days, which is why you are getting that message. As it has now passed 120 days, we aren't able to determine the tracking and delivery of this portion of the order. We have included a copy of the original invoice below. As we note in our Return/Refund Policy, missing products must be submitted to Eden Brothers within 30 days from receipt of the package. As it has surpassed this timeframe, we are unable to offer any means of resolution. We sincerely apologize that we are unable to be of more assistance!"

• Review fromClaire S

  Date: 08/19/2023

  1 star
  Gave Credit card info but wouldn't go through. I wanted to order Saffron bulbs. Must be a glitch or stealing my information

• Review fromSmriti R.

  Date: 07/30/2023

  2 stars

  Smriti R.

  Date: 07/30/2023

  I ordered several varieties of zinnias. None are what they're supposed to be. They replaced one packet that only had 22seeds. The replacement was nothing like the picture. Double vs single flowers.
  

  Eden Brothers

  Date: 08/03/2023

  Hello ******,

  Thanks so much for your review of Eden Brothers! It was wonderful speaking with you today. We so appreciate the time you took to let us know of your experience with our Zinnias. Feedback from our gardeners around the country is needed to continue improving our products and processes. Its great to hear of all you are doing to help support our pollinators! Feel free to reach back out with any other questions or concerns.