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Customer Review Ratings
Average of 161 Customer Reviews
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Review fromKatherine T
Date: 04/14/2025
5 starsKatherine T
Date: 04/14/2025
Just came back from a ************ confrence at ***************** . NH we received a confrence rate of 154 per night for a sleep 8 condo BRIO/RSI vacations got us $50 off per night net year we wait till 60 days out and book a 'Staycation" for even less Ive had this product for 12 years they have a 110% price match protection ......"The Bad Reviewers are LYING or STUPID if they dont know this ...... GREAT PRODUCT !!!
RSI Vacations
Date: 05/21/2025
Thank you for sharing your positive experience with RSI Vacations. As you may already be aware, RSI Vacations is a company with an A+ rating and is accredited with the BBB. Our company has proudly served over ******* private members in its over 20-year history. Our Members regularly provide current reviews of our concierge and travel services and we currently maintain a 4.8 rating (out of 5) with over 3000+ ****** reviews. RSI Vacations looks forward to serving the travel needs of both you and your family for many years to come.Review fromRaymond D
Date: 04/12/2025
5 starsRaymond D
Date: 04/12/2025
RSI has provided me h the best prices on hotels. And when I have questions regarding the selection of a hotel their representatives are very courteous and knowledgeable. I am glad that i enrolled with RSI as I have saved a lot of money due to this organization.RSI Vacations
Date: 05/21/2025
Thank you for sharing your positive experience with RSI Vacations. RSI Vacations has an A+ rating and is accredited by the BBB. We have served over ******* members in more than 20 years. Our members often review our concierge and travel services, and we currently have a 4.8 out of 5 rating based on over ***** ****** reviews. We look forward to meeting the travel needs of you and your family for many years.Review fromMike M
Date: 04/12/2025
5 starsMike M
Date: 04/12/2025
How was a great experience. They've assisted us on vacations and hotel rooms. I highly recommend RSI for your travel needs. We are a customer for life.RSI Vacations
Date: 05/21/2025
Thank you for sharing your great experience with RSI Vacations. RSI Vacations has an A+ rating and is accredited by the BBB. We have served over ******* private members in more than 20 years. Our members often review our concierge and travel services, and we have a 4.8 out of 5 rating with over ***** ****** reviews. We look forward to meeting your family's travel needs for many years.Review fromRobert G
Date: 04/11/2025
5 starsRobert G
Date: 04/11/2025
We had an exceptional experience from our concierge at RSI Vacations. ******* was friendly and capable; she made the process easy and enjoyable. Five stars!!RSI Vacations
Date: 05/21/2025
We appreciate you taking the time to share your positive feedback about RSI Vacations. As you might know, we hold an A+ rating and are accredited by the Better Business Bureau. For more than 20 years, we have had the privilege of assisting over ******* private members. Our concierge and travel services consistently receive favorable reviews, and we proudly boast a 4.8 out of 5 rating based on more than ***** ****** reviews. RSI Vacations is eager to continue meeting the travel needs of you and your family for many years ahead.Review fromLinda H
Date: 04/10/2025
5 starsLinda H
Date: 04/10/2025
**** was very helpful in finding me a hotel. Sent me 5 different places to decide from. Thanks so much!RSI Vacations
Date: 05/21/2025
We appreciate you taking the time to share your positive feedback about RSI Vacations. As you might know, we have an A+ rating and are accredited by the Better Business Bureau. For more than 20 years, we have had the privilege of assisting over ******* private members. Our members frequently share their thoughts on our concierge and travel services, and we are proud to hold a 4.8 out of 5 rating based on more than ***** reviews on ******. RSI Vacations is excited to continue meeting the travel needs of you and your family for many years ahead.Review fromJacqueline D
Date: 04/10/2025
3 starsJacqueline D
Date: 04/10/2025
We purchased the right to use the RSI services through a third party. They claim RSI has an A+ rating with the BBB. Although the complaints listed here on the BBB are mostly against the third party companies, it reflects poorly on RSIs reputation. From what I am reading, RSI does not offer the substantial savings that the third part sales company and in fact most of the prices are only about 10% lower than standard rates. Is RSI vacations a BBB accredited business? Will RSI honor the 110% price match promised by the sales company if we find a vacation for less on other sites?RSI Vacations
Date: 04/11/2025
We encourage the member log into the website and view our Price Match Guarantee. The Price Match Guarantee is easily viewed by clicking on the More Benefits tab on the main menu bar and selecting Price Match Guarantee located at the top of the dropdown menu that appears. For over 20 years, RSI Vacations and its affiliated brands have proudly served more than ******* subscribing members across the *************. Each year, we help our members save money on over ****** completed vacationsfrom cruises and resorts to condos, hotels, and curated getaways.We maintain offices in three U.S. states, and 100% of our customer service team is based in the *************. When you call us, you speak with a real, friendly humannot a robot. In fact, youll find our phone number on every page of our member websites, because we believe accessibility and personal service still matter.Were honored to receive thousands of positive reviews annually and are proud to be recognized with multiple awards from leading cruise lines and resort partners. Our commitment to member satisfaction, unbeatable value, and true service sets us apart in the travel industry.Review fromGreg Urbin
Date: 04/06/2025
1 starGreg Urbin
Date: 04/06/2025
I can get a cheaper price from ************** on my own. The Merritt price was higher.RSI Vacations
Date: 04/08/2025
Thank you for contacting us regarding Ms. ****** review. We are currently attempting to resolve the matter with the consumer.Greg Urbin
Date: 04/15/2025
After my initial contact, ***** contacted me and came up with a much better price for the cruise. She was outstanding! We booked it.Review fromS. J.
Date: 04/05/2025
1 starS. J.
Date: 04/05/2025
got a postcard from Brio which I guess is RSI in disguise? did the presentation...said no...offered an even cheaper price said no...my husband get an unsolicited phone call yesterday a couple of days after we said no and was offered a $599 sign up ! We said no already several times on the zoom presentation! What in the world! then call again and offer a price that is thousands off what you already tried to scam us on. so unethical!RSI Vacations
Date: 04/07/2025
As part of our quality control process, RSI Vacations will randomly survey guests who have participated in an online presentation to ****** valuable information as to how we can improve our guests' overall experience. As part of that process, based on certain indicators of potential future interest in our programs, RSI Vacations may offer a participating guest a more limited and conditional 'trial membership' at a below market price.RSI Vacations
Date: 04/08/2025
For over 20 years, RSI Vacations and its affiliated brands have proudly served more than ******* subscribing members across the *************. Each year, we help our members save money on over ****** completed vacationsfrom cruises and resorts to condos, hotels, and curated getaways.We maintain offices in three U.S. states, and 100% of our customer service team is based in the *************. When you call us, you speak with a real, friendly humannot a robot. In fact, youll find our phone number on every page of our member websites, because we believe accessibility and personal service still matter.Were honored to receive thousands of positive reviews annually and are proud to be recognized with multiple awards from leading cruise lines and resort partners. Our commitment to member satisfaction, unbeatable value, and true service sets us apart in the travel industry.S. J.
Date: 04/12/2025
Hard core selling .oh and $100 gift card to restaurants is basically useless!! Found one place we can actually use it at in ***************** at a kind of not so good place .thank you so much ...also you all kept us on a zoom for 3hours!!!And when we said hey we no and we need to go out guy was like wow I guess these people are in some sort of a hurry..really..real d**kReview fromGreg P
Date: 04/02/2025
5 starsGreg P
Date: 04/02/2025
Set up hotel bet the best price I could find. ******** did great job very easy to work with. **** P 04/02/2025RSI Vacations
Date: 05/21/2025
Thank you for sharing your positive experience with RSI Vacations. We are proud to have an A+ rating and accreditation from the BBB. For over 20 years, we have served more than ******* members. Our members frequently leave reviews about our concierge and travel services, and we currently have a 4.8 out of 5 rating based on over ***** ****** reviews. We look forward to meeting the travel needs of you and your family for many more years.Review fromMateria J
Date: 04/01/2025
5 starsMateria J
Date: 04/01/2025
**** was very pleasant and professional. She made our booking experience smooth and easy. We look forward to working with her as we plan our next adventure.RSI Vacations
Date: 05/21/2025
Thank you for sharing your great experience with RSI Vacations. We have an A+ rating and are accredited by the BBB. For over 20 years, we've served more than ******* private members. Our members often review our concierge and travel services, and we have a 4.8 rating (out of 5) based on over ***** ****** reviews. RSI Vacations looks forward to meeting the travel needs of you and your family for many years.
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