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Business Profile

Travel Club

RSI Vacations

Reviews

Customer Review Ratings

4.01/5 stars

Average of 161 Customer Reviews

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Review Details

  • Review fromJohn N

    Date: 03/17/2025

    5 stars

    John N

    Date: 03/17/2025

    Great experience today with ****** ****** getting trip insurance for our upcoming cruise. Taylre clearly understood my questions and concerns and quickly addressed them all. Thank you Taylre, Great Job and a pleasure working with you!!!

    RSI Vacations

    Date: 05/22/2025

    We sincerely appreciate you taking the time to share your wonderful experience with RSI Vacations! Your feedback means a lot to us. As you might be aware, RSI Vacations is proud to be accredited by the Better Business Bureau with an A+ rating. This accolade demonstrates our unwavering dedication to delivering outstanding service to our members. For two decades, we have had the honor of assisting over ******* private members. The positive responses from our community highlight our commitment to excellence. Presently, we boast an impressive ****** rating of 4.8 out of 5, supported by more than ***** reviews. Your insights are crucial in helping us enhance our concierge and travel offerings. We eagerly anticipate fulfilling the travel needs of you and your family for many years ahead. Thank you for being an integral part of the RSI Vacations family!
  • Review fromNorma H

    Date: 03/13/2025

    5 stars

    Norma H

    Date: 03/13/2025

    My husband and I needed to make changes to our reservation choices and **** was more than helpful. She was so plesant, personable, and helpful. We will definitely request her for our next adventure ??

    RSI Vacations

    Date: 05/22/2025

    Thank you for taking the time to share your positive experience with RSI Vacations! We truly appreciate your feedback. As you may know, RSI Vacations is proud to hold an A+ rating and accreditation with the Better Business Bureau. This recognition reflects our commitment to providing exceptional service to our members. Over the past 20 years, we have had the privilege of serving more than ******* private members. Our dedication to quality is evident in the positive reviews we receive from our community. Currently, we maintain an impressive 4.8 out of 5 rating on ******, backed by over ***** reviews. This feedback is invaluable in helping us continuously improve our concierge and travel services. We look forward to meeting the travel needs of you and your family for many years to come. Thank you for being a part of the RSI Vacations family!
  • Review fromMaureen D

    Date: 03/12/2025

    4 stars

    Maureen D

    Date: 03/12/2025

    Was a wonderful experience. The agent worked very hard to accommodate our needs and spent quite awhile on the phone answering questions and looking at properties.

    RSI Vacations

    Date: 05/22/2025

    Thank you for sharing your positive experience with RSI Vacations. As you may already be aware, RSI Vacations is a company with an A+ rating and is accredited with the BBB. Our company has proudly served over ******* private members in its over 20-year history. Our Members regularly provide current reviews of our concierge and travel services and we currently maintain a 4.8 rating (out of 5) with over 3000+ ****** reviews. RSI Vacations looks forward to serving the travel needs of both you and your family for many years to come.
  • Review fromT. F.

    Date: 03/11/2025

    5 stars

    T. F.

    Date: 03/11/2025

    Worked with ****** ****** and she is amazing! Very efficient, quick to understand the support needed, and provides necessary information per client request. She was also very helpful with offering suggestions to have a better experience for customer care and travel arrangements. Will be booking soon!

    RSI Vacations

    Date: 05/23/2025

    Thank you for sharing your positive experience with RSI Vacations. RSI Vacations has an A+ rating and is accredited by the BBB. We have served over ******* members in more than 20 years. Our members often review our concierge and travel services, and we currently have a 4.8 out of 5 rating based on over ***** ****** reviews. We look forward to meeting the travel needs of you and your family for many years.

    T. F.

    Date: 05/27/2025

    Since this review, the service experience has taken a major decline. Well documented encounters with customer ******************** should be available for review. Additionally, I learned about how often RSI representatives have answered the phone or returned calls stating theyre with *******, the company I thought I was actually doing business with. Due to lack of transparency, I would not recommend RSI.
  • Review fromCarla B

    Date: 03/10/2025

    5 stars

    Carla B

    Date: 03/10/2025

    Thank you for helping me secure my vacation. On a Viking cruise.

    RSI Vacations

    Date: 05/23/2025

    Thank you for sharing your great experience with RSI Vacations. RSI Vacations has an A+ rating and is accredited by the BBB. We have served over ******* private members in more than 20 years. Our members often review our concierge and travel services, and we have a 4.8 out of 5 rating with over ***** ****** reviews. We look forward to meeting your family's travel needs for many years.
  • Review fromCandace W

    Date: 03/10/2025

    5 stars

    Candace W

    Date: 03/10/2025

    Our representative ***** was great. She assisted with our professional conference stay reservation. She made it a smooth and seamless process. Thank you!

    RSI Vacations

    Date: 05/23/2025

    We appreciate you taking the time to share your positive feedback about RSI Vacations. As you might know, we hold an A+ rating and are accredited by the Better Business Bureau. For more than 20 years, we have had the privilege of assisting over ******* private members. Our concierge and travel services consistently receive favorable reviews, and we proudly boast a 4.8 out of 5 rating based on more than ***** ****** reviews. RSI Vacations is eager to continue meeting the travel needs of you and your family for many years ahead.
  • Review fromCynthia M

    Date: 03/10/2025

    5 stars

    Cynthia M

    Date: 03/10/2025

    ***** was great in helping find what we needed and the dates we needed

    RSI Vacations

    Date: 05/23/2025

    We appreciate you taking the time to share your positive feedback about RSI Vacations. As you might know, we have an A+ rating and are accredited by the Better Business Bureau. For more than 20 years, we have had the privilege of assisting over ******* private members. Our members frequently share their thoughts on our concierge and travel services, and we are proud to hold a 4.8 out of 5 rating based on more than ***** reviews on ******. RSI Vacations is excited to continue meeting the travel needs of you and your family for many years ahead.
  • Review fromkeith D

    Date: 03/10/2025

    1 star

    keith D

    Date: 03/10/2025

    I have been trying to use this program for a year since I purchased it and every time so far it has been more economical for me more to purchase on my own. have been unable to find any real deals on travel we've wanted to take

    RSI Vacations

    Date: 03/28/2025

    Thank you for contacting us regarding Mr. ******** review. We are currently attempting to resolve the matter with the consumer.
  • Review fromLen G

    Date: 03/08/2025

    5 stars

    Len G

    Date: 03/08/2025

    ******** ****** was very professional, she was very patient and willing to take her time to give me accurately the information I requested

    RSI Vacations

    Date: 05/23/2025

    Thank you for sharing your positive experience with RSI Vacations. We are proud to have an A+ rating and accreditation from the BBB. For over 20 years, we have served more than ******* members. Our members frequently leave reviews about our concierge and travel services, and we currently have a 4.8 out of 5 rating based on over ***** ****** reviews. We look forward to meeting the travel needs of you and your family for many more years.
  • Review fromJohn T

    Date: 03/07/2025

    5 stars

    John T

    Date: 03/07/2025

    ***** was curtious, knowledgeable and informative with regards to the services offered by RSI. She helped to secure a different cabin when the quoted one was unavailable.

    RSI Vacations

    Date: 05/23/2025

    Thank you for sharing your positive experience with RSI Vacations! We appreciate your feedback. RSI Vacations has an A+ rating and is accredited by the Better Business Bureau, showing our commitment to excellent service. In the last 20 years, we have served over ******* private members. Our focus on quality shines through in the positive reviews from our community. We currently have a 4.8 out of 5 rating on ******, based on more than ***** reviews. This feedback helps us improve our concierge and travel services. We look forward to meeting your family's travel needs for many years. Thank you for being part of the RSI Vacations family!

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