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Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

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Take 5 Oil Change has 340 locations, listed below.

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    Customer Review Ratings

    1.9

    Average of 282 Customer Reviews

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    Review Details

    • Tim W

      Date: 07/08/2025

      I was in for an oil change and my oil pan bolt was stripped out. They stated this was done prior to them working on the car. My oil change before that was completed at TAKE 5 OIL CHANGE **************************************************. So even if the damage was caused prior, it was at Take 5 Oil Change. I had to have my oil pan replaced and cost $450 at the dealer. They denied my claim to reimburse me. I was stuck at there location for over 3 hours, until they were able to get a temporary plug put in so that I could return home. I will tell everyone I know that Take 5 is not the place you want to bring your business too.

    • Eilise J

      Date: 07/04/2025

      ****** * * They open @ 7.1 arrived @ Take 5 this morning at 7:40. First ******** there. The manager ********* said to me 1 just called my employee we can't service cars with one person. He said oh he having baby mama drama this morning. I don't have any kids so I don't have to go through that. A supposed to be Manager. That wasn't my business or his. I sat for a hour and half and was refused service because I complained about having to wait that long. Employee finally showed up @ 845 and I was told by the manager l'm serious get out my bay you backing cars up. I was also threatened that he will call the police and have me removed if he had to. Another ******** was running his mouth after me and he had nothing to do with it. I told him to mind his business because I was not talking to him. If I could give 0 I would. He acted as if I didn't have the right to be mad that I waited that long and was then refused service. Needless to say I will not ever go back up there. Customer Serviceneeds prayer in ******* today.

    • Chase T

      Date: 07/03/2025

      I came in yesterday 07/02 for a basic oil change. Paid $120 for the oil change, they proceeded to "complete the job" and told me I was good to go. As soon as i turned right onto ******** out of the parking lot, my windshield got covered in oil and the entire engine bay got soaked in oil. My car then proceeded to die. I didnt even get one block from the shop. I walked back to the shop and they were unwilling to help me with anything what so ever. They proceeded to give me a claims number that is disconnected. And basically just kept saying they dont know what happened and they cant help me. I potentially have to get a new engine now. I arrived back to the shop this morning 07/03 at 7 am when I was told to be there to talk to ****** the shop manager. She called in sick. She knew i would be there to meet her. So i got the same run around of not being able to help me. I then had to pay out of pocket for my vehicle to get towed from where it died to a shop for diagnostics, which I will also have to pay for. This is absolutely unacceptable. I need a claim filed as soon as yesterday. I have video and photo evidence of every minute i was there til i left til the moment my car stopped working on my dash cam. I have everything I need to provide. They still have the $120 fo rthe oil change they did that destroyed my car. I cant get anyone to answer the phones to help me. Just a miserable situation really. Unacceptable.

    • Claudia C

      Date: 06/26/2025

      I wanted to take a few minutes to tell you about my oil change today at the **********, ******* shop. Talk about premium service! It's been extremely hot, and your guys were so nice and friendly, but also very professional. To be greeted warmly and given an ice cold bottle of water, that started the whole experience off to a wonderful beginning. I can't remember everyone's names, but I had ***** ***** and ****. They all need to hear how great my service was and that they did an exceptional job!!!It was my first time, and I will definitely be back. Thank you again!

    • Deatra B

      Date: 06/25/2025

      Took my car for a oil change Saturday morning was told I had a leak was showed a air filter with oil on it had my mechanic check Sunday morning he found my oil black and overfilled by about 3 qts the oil was never changed they just put oil over old the oil Took it back and the other service person agreed that my oil couldn't been changed after I showed him the sample changed it but I have been using this place with my other vehicle right after my oil housing went out now I wonder if from using this place

    • Rose S.

      Date: 06/23/2025

      Had my oil changed and 10 days later my suv blew the motor 2 mechanics said had no oil in it ********* for a motor I dont have .

    • Paul H

      Date: 06/20/2025

      Prompt service, great communication and very polite and professional. Veterans 25 % off was very much appreciated

    • Chris B

      Date: 06/15/2025

      Today I was refused service and threatened by the manager, Tru with him saying I get off at 8 and you can come back for a beat down. This was his response for me saying something to a customer that cut in front of me. Have filed formal complaints.. been a loyal customer to this location for over 20 years, well before it was Take 5. Not anymore as long as Tru is there

    • James K

      Date: 06/12/2025

      James K

      Date: 06/12/2025

      My daughter took her car to Take 5 for a routine oil change. Within two weeks, we noted an oil leak. Took the car back to Take 5 who lied and said that her model car was notorious for cracked oil pans. Simply not true. They fixed the problem but only made it worse. In the words of the mechanic, they put a band aid on a bullet hole.Take 5 stripped the s**** on the oil pan, causing the leak and cracking the area around the hole. The only good thing I can say is the manager agreed to pay for the $500 worth of damage they caused. I will never go there again.

      Take 5 Oil Change

      Date: 06/13/2025

      *****, we're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ******************************************************************** to start a claim. 

    • Stqnley W

      Date: 06/12/2025

      I filed a claim because they waste so much oil in my motor that my serpentine belt burnt up cause me to have to get the alternator and belt replace and the regional manger **** ****** has ignore my email and hasnt got back with me yet I have had to spend 500 on something that they did

    Take 5 Oil Change is NOT a BBB Accredited Business.

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