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Customer Review Ratings
Average of 734 Customer Reviews
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Review fromLeanne B
Date: 12/11/2023
5 starsGreat experience all around. The pick up was at the very end of my pick up window, but the drop off was at the beginning of the window. Some coordination had to be worked out on pick up and drop off sites, but both were convenient. Driver was professional and car was in the same condition as I had left it.Review fromLynn K
Date: 12/11/2023
5 starsThe car relocation was easy to schedule and their communication was great. They arrived promptly to pick up the car on the west coast of the country, and immediately communicated the *** for the arrival on the east coast. It arrived to it's new destination quickly and in the exact condition it left its departure city. Again, the drivers communication was terrific, making it very easy to be available to arrange our schedule to receive the car. I would definitely use them again.Review fromRoss B
Date: 12/09/2023
5 starsNo surprises, right on time, excellent driver exactly what we wanted!Review fromAkilah H
Date: 12/07/2023
4 starsSherpa Auto worked with my timeline to secure a carrier for delivery and pickup. Excellent, customer service and communication. I took one star due to the actual carrier service, ******************* being very rude and disgusting during drop-off.Review fromBill B
Date: 12/06/2023
5 starsExcellent experience for a first time shipper!Sherpa quickly found a driver to take my car from ***** to *******, and delivered it on time, and in good condition. Communication during the transit was very good with the Sherpa main office, too.I would recommend them very highly. The service was excellent.Review fromPeggy G
Date: 12/06/2023
5 starsPeggy G
Date: 12/06/2023
They were easy to work with. Driver kept us informed about delivery at the other end.
Sherpa Auto Transport
Date: 12/08/2023
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier.Review fromBarbara K
Date: 12/01/2023
5 starsThis is my second time using Sherpa Auto Transport. Both times the experience was super flawless with great customer service from ********************** - shout out to ******* for adjusting my pickup date with the carrier. Both times the carriers provided superior service with great communication and service. I also want to let them know what a great job **** did with getting my car across country. PS I have been in the trucking business and know how things can go badly. I highly recommend Sherpa Auto Transport. Also you will find the prices very competitive and reasonable.Review fromGeorge M
Date: 11/24/2023
5 starsGeorge M
Date: 11/24/2023
Flawless experience. Excellent communication from Sherpa as well as the truck drivers. Shipped our car from ** to ******. In ****** there was snow in the mountains and the driver had to make several attempts to safely get through the pass. It added an extra couple days but the driver stayed in constant contact with us and delivered the car, most importantly, safely.Sherpa Auto Transport
Date: 12/08/2023
Thanks for the review! We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. We get our pricing using real-time market data for the most accurate pricing, backed by our Price Lock Promise, to make sure we secure a driver to pick-up your vehicle. Our pricing may seem higher than some other quotes you receive because we price you accurately the first time to provide the worry-free experience you described! We love hearing about your positive experience and hope to ship for you again in the future!Review fromFrank B
Date: 11/23/2023
5 starsSmooth process, highly recommend. Tow person worked diligently to successfully get the car on board.Review fromcarol h
Date: 11/23/2023
5 starsIt was a long drive from Washington to ******* and I was amazed at how fast my car was delivered. Thank you for doing such a good job. I will have you deliver my car back to Washington in April!
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