Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Digital Marketing

Townsquare Interactive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Reviews

Customer Review Ratings

4.12/5 stars

Average of 260 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDenise m

    Date: 12/05/2023

    4 stars

    Denise m

    Date: 12/05/2023

    **** and ****** have been very helpful and I look forward to working with them.

    Townsquare Interactive

    Date: 12/06/2023

    Hello ******, We are glad you had a positive experience so far. Thank you for your feedback.
  • Review fromHarrison B

    Date: 12/01/2023

    5 stars

    Harrison B

    Date: 12/01/2023

    I spoke with *******(Townsquare Interactive Customer Edits Representative) regarding our websites SEO Performance, Adding ********** ****** Friendly Compatibility of our Website, Competition Levels Amongst Search Terms, Canonicalization of Files, etc ******* helped me tremendously! Extremely knowledge, friendly, straight forward and an overall pleasure to speak with regarding what we need to do in order to assist us with our continual growth. I am highly satisfied with the services provided by Townsquare Interactive!

    Townsquare Interactive

    Date: 12/04/2023

    Hello ********, We are so pleased to hear you had such a positive experience with *******. Thank you for your feedback, we appreciate your business!
  • Review fromLesa D

    Date: 11/30/2023

    1 star

    Lesa D

    Date: 11/30/2023

    Run do not walk away, They give poor results and after canceling with them. They still try to bill me and say that I owe them when I was told that our contract was canceled and in fact, needed a refund which I have not received.I wish I could give a negative star

    Townsquare Interactive

    Date: 12/04/2023

    Hi ****, We are so sorry to hear you did not enjoy your experience and would love to discuss your concerns further. Please give us a call and we would be more than happy to look into your account and make sure everything is resolved.
  • Review fromAlan B

    Date: 11/27/2023

    5 stars

    Alan B

    Date: 11/27/2023

    Extremely responsive, pro active, do it now mentality, on point.

    Townsquare Interactive

    Date: 11/30/2023

    Hi ****, We are pleased to hear this feedback. Thank you for your business!
  • Review fromJoe B

    Date: 11/21/2023

    5 stars

    Joe B

    Date: 11/21/2023

    The process was very easy and Town Square personnel were very helpful and friendly. Well done

    Townsquare Interactive

    Date: 11/27/2023

    Hi ***, Thank you for sharing. We appreciate your business.
  • Review fromSteven P

    Date: 11/15/2023

    1 star
    I am their client for 3 months. Paying $3500 per month . They promised me minimum 7 leads per month for this money. After 3 months NO one lead.. They are absolutely not provide what they promise. They knew that you will cancel with them after 2-3 months and ready for it. They use very good and professional representative to get you pay them and thats it.Avoid them.
  • Review fromDrew W

    Date: 11/14/2023

    5 stars

    Drew W

    Date: 11/14/2023

    From the start everyone at Townsquare was very helpful. For a person that is not in the industry, they made the process easy and smooth along the way in creating our new site.

    Townsquare Interactive

    Date: 11/15/2023

    Hi ****, ***************** can be confusing, so we like to take the pressure off the business owner. Thanks for your feedback and review!
  • Review fromJen R

    Date: 11/14/2023

    4 stars

    Jen R

    Date: 11/14/2023

    Townsquare re-designed our website. They completely reworked it and made all adjustments I requested in an extremely reasonable amount of time. *** and ****** have been a pleasure to work with.

    Townsquare Interactive

    Date: 11/15/2023

    Hello ***, Thank you for the feedback! We are happy to help.
  • Review fromShelley A

    Date: 11/10/2023

    4 stars
    Their team members are very helpful and polite. They are teaching me the ********** of online business presence and have been patient with my many questions when we speak. My only wish is that we had a dedicated go to person (account rep) that knew us and our account instead of general emails for the various things.
  • Review fromEarl R

    Date: 11/08/2023

    5 stars
    Townsquare has been very helpful to our business. I would recommend them whole-heartily to all businesses!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.