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Business Profile

Digital Marketing

Townsquare Interactive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Reviews

Customer Review Ratings

4.13

Average of 259 Customer Reviews

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Review Details

  • Al R

    Date: 11/07/2023

    Al R

    Date: 11/07/2023

    Great and awesome company to work with and is the best media company town Square is a lifetime partnership of out company A-Team ultimate solutions **************** Services

    Townsquare Interactive

    Date: 11/08/2023

    Hi **, We are so pleased to hear you're enjoying your experience with us. Thank you for your business!

  • Jacob S

    Date: 11/07/2023

    Jacob S

    Date: 11/07/2023

    I hired this company out to do their full package; website design and updates, social and SEO and almost got baited into radio ads.. Which they charge thousands for. I decided against the radio and tv ads but paid them ******* a month depending on how much I complained to them about my dissatisfaction. After 8 months I cut them off, they repeatedly lied to me about my SEO results and getting ahold of anyone that can actually do something. The sales guy I originally did the deal with constantly assured me I was or would soon be in the top ten for my area on search results and to let him know when I had problems getting anything done. I would and then he would have someone call me and we would go through a runaround on the phone constantly getting transferred from department to department. Nothing got done other than the website and that took two months itself. Long story short, it seems this company models it's business around having a huge network of people they can sell these services through but much weaker in the people that can actually do anything properly regarding their services offered.. It is a radio conglomerate company after all that has had to shift to digital marketing to keep from dying with the radio.. The price is much higher than any local business I've used as well that offers the same services with much more attention to detail and work actually gets done.

    Townsquare Interactive

    Date: 11/08/2023

    Hello *****, We are sorry to hear you did not have a positive experience with us, and we would love the opportunity to change that. I see you account is in a cancellation status and a representative will be reaching out to address all of your concerns.

  • Glynn L

    Date: 11/07/2023

    Glynn L

    Date: 11/07/2023

    I am new to Townsquare as I switched from lead generation services to TSI format. I have been pleasantly surprised at how accessible their customer support has been. ******** has been my rep and she has been an awesome, energetic and knowledgeable person getting me set up for best results with their format. She has been very upfront about all answers I was looking for. Very encouraging working with her to get my business out there and in good lite!Look forward to positive results from TSI. ********************* Hedge ?? Hog ************ LLC

    Townsquare Interactive

    Date: 11/08/2023

    Hi *****, We are so happy to hear you are enjoying your experience so far. Thank you for allowing us the opportunity to help grow your business, we look forward to continuing our partnership!

  • Daniel B

    Date: 11/07/2023

    Daniel B

    Date: 11/07/2023

    Well educated team. Always take care of my problems with ease. Been with them for several years. They have helped this Small Business out a lot!

    Townsquare Interactive

    Date: 11/08/2023

    Hi ******, We are so pleased to here we have helped grow your business. We look forward to continuing our partnership!

  • Desiree P

    Date: 11/07/2023

    Desiree P

    Date: 11/07/2023

    *********************** does a great job with making the changes we request as well as being very attentive to keeping us informed .

    Townsquare Interactive

    Date: 11/08/2023

    Hello *******, Thank you so much for your feedback. We appreciate your business!

  • Jean T

    Date: 11/06/2023

    Jean T

    Date: 11/06/2023

    Townsquare Interactive's service had some bumps after Covid but they are bouncing back and service is much improved. Thank you ****** for a very positive attitude and turning out a quality product.

    Townsquare Interactive

    Date: 11/07/2023

    Hello ****, Thank you for your feedback. As we all know, ***** was a difficult time for everyone - including businesses owners. We appreciate your patience with us in figuring out a new way to do business!

  • James W

    Date: 11/03/2023

    James W

    Date: 11/03/2023

    These people are great! Excellent communication and proactive effort on my website. ****** spent a ton of time with me making appropriate changes to my ****** pages to help optimize my search results, all while helping me understand how all this stuff works. I highly recommend TSI for website building and SEO services!

    Townsquare Interactive

    Date: 11/06/2023

    Hello *****, Thank you for your feedback. We are lucky to have employees that share the same goals, such as helping small businesses grow their online presence. We are so grateful for your business!

  • Chuck G

    Date: 11/01/2023

    Chuck G

    Date: 11/01/2023

    Awesome and very professional and knowledgeable and very nice, recommend them

    Townsquare Interactive

    Date: 11/03/2023

    Hi *****, Thank you for the feedback. We appreciate your business!

  • Josh B

    Date: 10/27/2023

    Josh B

    Date: 10/27/2023

    The team did an amazing job with my platform could ask for a better group to build my site.

    Townsquare Interactive

    Date: 10/30/2023

    Hi ****, Thank you for your feedback, we appreciate your business!

  • Jameson B

    Date: 10/26/2023

    Jameson B

    Date: 10/26/2023

    Townsquare I highly recommend using them for your online presence and business. They explain how everything works and even show you how it works. They helped get out of a bad company and took me in and did everything they said they would do.

    Townsquare Interactive

    Date: 10/30/2023

    Hi *******, Townsquare prides themselves in helping small businesses grow their online presence. We are thankful for the opportunity to partner with you.

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