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Business Profile

Door Manufacturers

JELD-WEN

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Door Manufacturers.

Reviews

This profile includes reviews for JELD-WEN's headquarters and its corporate-owned locations. To view all corporate locations, see

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JELD-WEN has 47 locations, listed below.

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    Customer Review Ratings

    1.17

    Average of 115 Customer Reviews

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    Review Details

    • Mark W

      Date: 09/07/2022

      I purchased Jeld Wen bifold closet doors at *********** The holes for the pivot pins were not pre-drilled into doors for installation in three of the four doors I purchased. The hinges connecting the doors didn't have screws in all of the holes for some of the hinges and for one hinge there were no screws for either door. Tried to return the doors to ********** but couldn't because I had already stained them. Silly me forgot to check for the pivot pin holes. Will not buy ********************** ever again, and probably not going to shop a ********** either.

    • Steven L

      Date: 08/22/2022

      Steven L

      Date: 08/22/2022

      I have JELD WEN windows in my house. Every one of them has a broken seal. JELD WEN will not stand behind their product. They will not fix my windows. I am a general contractor of 45 years, I will not recommend nor would I ever use well *** products again! Total garbage!!!

      JELD-WEN

      Date: 08/23/2022

      JELD-WENs ************************ provided the consumer the applicable warranty for the **** JELD-WEN product installed at the residence. Since the warranty only extends to the original purchaser of the windows, the warrant claim was denied due to consumer being a subsequent owner. JELD-WEN apologizes for any inconvenience this may have caused the consumer.

    • Kristine J

      Date: 07/29/2022

      Kristine J

      Date: 07/29/2022

      My door makes loud popping noises throughout the afternoon. I called Jeld Wen and they took no responsibility. They are aware of this problem and claim its not a defect so theres no fixing it. Buyer beware. I would not recommend their doors unless you live maybe in ******? The girl I spoke to sat quiet on the phone because theres nothing she can do. Awkward silence for us both and I ended the call.

      JELD-WEN

      Date: 08/01/2022

      We would like to thank you for taking the time to provide a rating of your experience with JELD-WEN. We apologize for your disappointment/frustration and can assure you JELD-WEN takes your product/service concerns very seriously. So that we can understand your specific concerns, please contact our Customer Experience Team at ************ (M-F, 6:00am 4:30 pm PST) and ask to speak to a BBB Representative.

    • Martha D.

      Date: 07/23/2022

      Martha D.

      Date: 07/23/2022

      Please help! I ordered a Jeld-Wen door through HD August 2021 and I'm still waiting for the door to be delivered. HD continues to give me estimated delivery dates which are then pushed back. by Jeld-Wen. This is unacceptable! I feel robbed, this unacceptable. Please investigate this as soon as possible. These scammers need to be stopped!

      JELD-WEN

      Date: 07/26/2022

      We would like to thank you for taking the time to provide a rating of your experience with JELD-WEN. We apologize for your disappointment/frustration and can assure you JELD-WEN takes your product/service concerns very seriously. So that we can understand your specific concerns, please contact our Customer Experience Team at ************ (M-F, 6:00am 4:30 pm PST) and ask to speak to a BBB Representative.

    • Callie M

      Date: 07/18/2022

      Callie M

      Date: 07/18/2022

      The vinyl windows and patio doors are the worst product I have ever seen! Jeldwen has replaced the doors and glass panels four times in the past two years! All the panels have had debris in them ! And the windows all leak! I have asked for a refund and they keep giving me the runaround !! Their warranty means nothing!

      JELD-WEN

      Date: 07/21/2022

      We would like to thank you for taking the time to provide a rating of your experience with JELD-WEN. We apologize for your disappointment/frustration and can assure you JELD-WEN takes your product/service concerns very seriously. So that we can understand your specific concerns, please contact our Customer Experience Team at ************ (M-F, 6:00am 4:30 pm PST) and ask to speak to a BBB Representative.

    JELD-WEN is NOT a BBB Accredited Business.

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