Reviews
This profile includes reviews for Extended Stay America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3,584 Customer Reviews
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Review fromStephen G
Date: 09/18/2024
5 starsStephen G
Date: 09/18/2024
Outstanding customer service, clean property, friendly staff! Ive had a great stay so far!
Extended Stay America
Date: 09/23/2024
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again,should your travels bring you back to our area.Review fromDonald D
Date: 09/18/2024
3 starsDonald D
Date: 09/18/2024
Great location for us. Reasonable price. The decor is looking a bit tired but again the price is right. I love my coffee in the morning.Extended Stay America
Date: 09/23/2024
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again,should your travels bring you back to our area.Review fromDallas M
Date: 09/18/2024
1 starDallas M
Date: 09/18/2024
Dirty, ran down, in need of repair. Everything comes at an extra cost! Pots & pans are an additional $40. Want a clean towel. $1.75 please! Plates, spoons, forks....sure! Get out your wallet! The "point" of staying at an Extended Stay was to have the "comforts of home" and not have to purchase every meal out. This place is a joke! I wouldn't recommend it to my worst enemy!!!Extended Stay America
Date: 09/23/2024
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.Review fromMark X
Date: 09/18/2024
5 starsMark X
Date: 09/18/2024
*The staff is what really keeps me coming back.. Ive witnessed management go above & beyond in order to help.. The rooms are fair price & accommodating.. As long as youre NOT expecting the Ritz ******** this is the place for you;))Extended Stay America
Date: 09/23/2024
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again,should your travels bring you back to our area.Review fromRita S
Date: 09/18/2024
5 starsRita S
Date: 09/18/2024
The front desk staff was really nice and the hotel room was clean.Extended Stay America
Date: 09/23/2024
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again,should your travels bring you back to our area.Review fromBrenda B
Date: 09/18/2024
5 starsBrenda B
Date: 09/18/2024
Great location. Felt safe. Room was clean. A little bit trouble with checking in since the district paid before hand with credit card authorization form and they said we didn't. Luckily there was someone in the back that remembered my district and it was shortly addressed. However, I can see it being an issue if there was someone there that wasn't aware.Extended Stay America
Date: 09/23/2024
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again,should your travels bring you back to our area.Review fromJennifer S
Date: 09/18/2024
5 starsJennifer S
Date: 09/18/2024
Always a comfortable place to stay, especially for the price. Staff are always kind and welcoming, and it stays pretty quiet. Even though the location isn't in the middle of something bustling, you're never too far from somewhere interesting to check out or explore.Extended Stay America
Date: 01/09/2025
Thank you so much for sharing your experience with us. We pride ourselves on providing comfort and satisfaction for our guests, so we are happy to hear we met this goal during your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromAkexis H
Date: 09/18/2024
5 starsAkexis H
Date: 09/18/2024
I enjoyed the hotel great customer service, clean and comfortable. Thanks again. God bless you all...keep up the good work.Extended Stay America
Date: 01/09/2025
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromJennifer F
Date: 09/18/2024
5 starsJennifer F
Date: 09/18/2024
Great stay away from the hustle and bustle of town going ons but still close enough to get to everything.Extended Stay America
Date: 01/09/2025
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Review fromMelissa M
Date: 09/18/2024
5 starsMelissa M
Date: 09/18/2024
Love the kitchen & being able to cook.Also has a laundry mat which is very convenient. Nice place to relax and the employees are very nice.Extended Stay America
Date: 01/09/2025
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
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