Business Profile

Lawn and Garden

Husqvarna Professional Products, Inc.

Headquarters

Complaints

This profile includes complaints for Husqvarna Professional Products, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

220 total complaints in the last 3 years.
66 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:01/27/2023
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I PURCHASED A 550 XP SAW. IT WAS HARD TO START FROM THE BEGINING OF PURCHASE TOOK IT BACK A COUPLE TIMES. SAID THEY DIDN'T HAVE THE COMPUTER AVAILABLE TO HOOK IT UP TO. TOOK IT TO ANOTHER DEALER SAID IT HAD LOW COMPRESSION SHOULD BE COVERED UNDER WARRANTY. TOOK ALL THE *************** TO THE NEW **** THEY TORE IT APART TOOK PIX AND SENT TO HUSQVARNA. THE **** TOOK IT IN ON 10-27-2022 AND ON 01-27-2023 STILL WAITING ON PARTS TO FIX IT OR REPARE IT. THE **** SAYS THE CAN'T GET AN ANSWER FROM HUSQVARNA ON EITHER TO REPLACE IT OR FIX .
Business Response
Date: 01/27/2023
Husqvarna Incident:230127-000122
Husqvarna is waiting for parts. If this is a covered repair and the parts are still not available by end of next week, the Unit will be replaced. We will reach out to the Customer again at this time.

Customer Answer
Date: 01/30/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.

Thank you.
Initial Complaint
Date:01/03/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a husqvarna chainsaw from lowes January 22nd using my military discount at lowes. I also purchased the fuel and bar oil branded husqvarna as well. I ran the saw for under 3hrs total and it stopped working in July 2022. I took it to an authorized dealer (************************************) beginning of august and it has been there ever since. Im unable to cut wood for over 6 months due to a back ordered carb. I have reached out to the authorized dealer multiple times for an update. The date the dealer should receive the part keeps changing and is currently as of today sometime in February 2023. I would like my money back or a full replacement as the issue now is the date changes all the time and I have no guarantee I will get my saw back anytime in the future. I see new saws being sold at lowes but they cannot provide dealers with parts to repair products in the field. The warranty is for 1 year but Ive not been able to use the saw for 6 months so that means if it breaks again Im out of luck. I would like a replacement saw to start the warranty over or my money back. I cant just sit and wait for months on end when a product sold to me is defective. Thank you for your assistance in this matter. I can get the documents from ************** as well if we need them.
Business Response
Date: 01/03/2023
Husqvarna Incident:220801-001163

Reaching out to the Customer via Phone and Email
Will repair or replace the Unit if the part is still on back order
Initial Complaint
Date:12/21/2022
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I placed an order for a vacuum bag and strap for my Husqvarna 125BVX on 12/10/2022. Upon receiving the items, I went to use them and had defective stitching on the attachment point where the d-link connects to the bag. I reached out to Husqvarna **************** and was given poor service. I was told I needed to return the item and pay the shipping costs and they would send a new one. When I expressed my concern with the remedy, I was told that is the only option. My concerns were not address, even though there was a chance I would be reimbursed the shipping costs. This is frustrating, since the turn around time would be over *********************************************************************** not. This is such a hassle for an item that was only $25. I would need to take the time to go drive to *** or ***** and try to pack up an item with yard debris in/on it. Husqvarna **************** simply referees to local dealers or a generic policy. I had a separate issue with a brand new Husqvarna 570BTS Backpack Leaf blower a few week prior that was less than a month old. The clips that hold the back pad in place kept popping out. As per Husqvarna, I tried to contact a local dealer and was never helped. The clips were about $0.50 a piece and would not be worth the time for the dealer. Due to Husqvarnas poor assistance and communication, I purchased automotive push clips on Amazon and fixed the issue myself. These two incidents in less than a month is a poor testament to their ability to stand behind their products. I would at least appreciate some help from them that would place the burden on them rather than the customer. I am disappointed in this experience in particular, and will reconsider my future purchases if Husqvarna cannot help. For the amount of money *** spent with them, I would appreciate some help on their part. If they cannot replace the item with something non-defective, I would at least like a refund if I have to fix it myself.
Business Response
Date: 12/21/2022
Husqvarna Incident Number:221219-001392
Sending Replacement Bag for Blower...

Thanks; *******
Customer Answer
Date: 12/21/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me. Husqvarna is sending a replacement bag, which was my original request. The process was very prompt and timely. I appreciate BBBs help, and Husqvarnas effort. My only suggestion is that Husqvarna addressed these small concerns without customers needing to file complaints. Their products are some of the best, but the initial encounters with their support team may impact someones opinion.

Thank you all again.
Initial Complaint
Date:12/16/2022
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On or about 12/08/22 I ordered a part from Husqvarna and was sent the wrong part. After emailing them they told me to send back. I did that and it was $58 to send back then I read another e mail they are going to charge me 15% restocking fee on top of this! The problem I have is you can talk to anyone from their business even their complaint department. I order the part from their website and they sent me the wrong part and I have to pay around $100 because of their mistake. That is half what the part cost me this is crazy way to do business. Order number if you need it is 16524336-01 Husqvarna should be ashamed or their bad customer service.
Business Response
Date: 12/16/2022
Husqvarna Incident Number:221215-000772
The Part Ordered by the Customer was the correct part based upon the information the Customer provided via the Website. Th correct part was sent. As a once time Good *************** waving the Restocking Fee.

Thanks; *******
Customer Answer
Date: 12/19/2022

I am rejecting this response because:
The part they sent my had a bolt on pulley and the one I have is a s**** on pulley! I was just going to order a new pulley but they didnt have one! I ordered the part from another vender. I would like my $58 returned to me because they sent the wrong part! Why should I have to pay for their mistake?
Business Response
Date: 12/20/2022
The first response from indicated you were being refunded fully. Please review my first response.

Thanks; Chrles
Customer Answer
Date: 12/20/2022

I am rejecting this response because:
The part they sent me was a bolt on pulley and the one I have is a s**** on pulley! I would like my $58 refunded for the shipping back to them also!! I ordered the part from another vendor.
Business Response
Date: 12/21/2022
I have replied twice that the refund is being processed.
Initial Complaint
Date:11/17/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought a husqvarna riding lawn mower in 2019 because I'm a disabled vet and cant walk well. All the wires were burnt up. While mowing the electrical harness under the gas tank caught on fire. Husqvarna does not want to help because they don't know how it started. That gas tank could of exploded with me on it. I ordered a new harness in june and I am now being told I might get it after January.
Business Response
Date: 11/17/2022
Husqvarna Incident Number:221109-001180
This Claim was denied by our Legal and Fire Investigative Team due to the fact that the Customer modified(cut and spliced the wiring on the Unit) and this is what caused the Fire to start. No further action will be taken on this one. If a Customer modifies the equipment or alter from the original state of Manufacture, Husqvarna is not liable.

Customer Answer
Date: 11/17/2022

I am rejecting this response because:
The wires were already burnt up and caused the fire. I was told by husqvarna dealer to try to get by because the power harness I ordered in june and the last communication I had said I might, can you believe they told me hopefully in January. They are trying to pin the fire on me when I was cutting the grass. The fire was under the gas tank and I'm glad it did not blow and injure a disabled veteran more.
Business Response
Date: 11/18/2022
No further action on this.
Initial Complaint
Date:11/14/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought a 315x auto mower May of 2021, It has 3G celluar to remotely access the mower and provide GPS. This is a service they provide for 3 years from purchase date. I was told by Husqvarna that they would replace the board since **** turned off 3G in Dec of 2021 and I could mail the unit to them but would take 12 weeks. They referred me to local dealers for a quicker repair time. Question Reference # ******-000192 Date Created: 05/01/2022 03:19 PM Date Last Updated: 05/01/2022 03:19 PM Status: Unresolved I called 2 local dealers in May and June of 2022 to requested replacement under warranty. Both dealers said they would order the part but then after weeks referred me back to Husqvarna support. I have yet to get a response from Husqvarna support.
Business Response
Date: 11/14/2022
Husqvarna Incident Number:220501-000192
An Email was sent to you from this Incident. Please see requested information and reply to that Incident only. Creating another Incident will delay your request as I am looking to resolve this ASAP. Information requested:
Product #
Serial #
Proof of Purchase Receipt
Best Contact Number for you
Customer Answer
Date: 03/29/2023

I am rejecting this response because:Original complaint was opened in Nov 2022 (#********) with BBB after attempting to resolve the issue with Husqvarna support with no success. Husqvarna agreed to ship the connect board to me directly and instructed me to drop off the mower to ******** Motor Repair in ********* to have the repair done under warranty (authorization # ******-000192). I dropped the mower and board off on 01/04/2023. I have called every week since to check on repair. I usually do not hear back from them. Last week, they returned call and informed me that they were ordering a connect board. I said that I dropped the mower off with the board needed for the repair. They said they would check the shop for the board and call me back. I have not heard back. I purchased this mower directly from Husqvarna in May 2021 and only had it working properly for that mowing season. The *** feature did not work for the 2022 season while I attempted to work with Husqvarna support directly to repair the connect board. It is now the end of March 2023, and my grass is growing with no working mower in my possession. At this point in, I am requesting a refund of 100% of my initial purchase price from Husqvarna of both the mower and and the installation kit.

Business Response
Date: 03/29/2023
220501-000192

I am following up with the Dealer on 03/30/2023
I will resolve the repair or replace the Unit
Will follow up with the Customer on the same day
Initial Complaint
Date:10/24/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 10/06/22 I purchased an electric Husqvarna power washer.Upon opening the box the 4 pack of nozzle tips and instructions were missing.I have been emailing back and forth with email at Husqvarna support. Im told they can not help me but gave me this number and email.. I was given number ************* to call, it rings, a message comes on ..and that's it...no options...no people. Thru email I was given a ****** and ******** email... It's " A forbidden " website ... Also says can not serve your request.After weeks of numerous unsuccessful calls... numerous unsuccessful emails, I have now turned to BBB.
Business Response
Date: 10/24/2022
Husqvarna Incident :221013-002115

Hello *****;

The Email that I have on this incident is **************************
The email provide on the BBB Incident is **********************
Which Email should I use to reach you?

Please provide me the following and we can resolve your concerns

Correct Email Address
Mailing Address(No P.O Box)
Contact Number
Proof of Purchase Receipt
Product #
Serial #

Please reply to this Incident and this Incident only. Do not create another Incident as it is subject to be lost and delay a resolution
Any reply will come directly to me for a resolution
Replying back to the BBB will prolong a resolution by the time it's received by me

Husqvarna Incident Number:221013-002115
Initial Complaint
Date:10/10/2022
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Placed an order for a bagger.I paid for shipping.Delivery was supposed to be Monday between 12pm and 4pm.At 4pm still no delivery so I called the shipper and was told give it an hour.I waited until 830 pm and still no delivery or phone call from the shipper.Shipper called again and said would arrive and still no product.I contacted Husqvarna chat several times and was told I must deal with the shipper!!!! I paid alot of money and it never arrived.I should not have to chase the shipper that Husqvarna.com hired and this is the worst customer service.I will be contacting my credit card company as customer service and the shipper will not assist me.
Business Response
Date: 10/10/2022
Husqvarna Incident Number:******-001971

Responded to the Customer today.. See conversation below...

Response

Email

10/10/2022 12:17 PM
**********************,

Hello ******,
RE: Reference # ******-001971

I called the number ********** and was able to speak with **** and I was told that scheduled delivery date is already set for tomorrow 10/11/2022. They were trying to reach out to you to let you know about it but they cannot reach you.

I was told that you call them just like what I did, they want to speak to you for some clarifications on the address and also to give you a phone number that you can text or call while the courier is on their way (In Transit).

Thanks,

****

Response

Email

10/10/2022 10:50 AM
**********************,

Hello ******,

Let me try to call them. I will be the one to check the order status, ******. Please wait for my feedback within the day.

Customer Answer
Date: 10/14/2022

Complaint: 18184580

I am rejecting this response because:
It was constant contact on my behalf to get assistance.Customer Service kept stating it was my issue but I did pay for shipping and did not choose the shipper.Did not get delivered until 3 missed days from work.

Sincerely,

***********************
Business Response
Date: 10/14/2022
I show the product has being delivered by the Carrier. See below...

Location Date/Time Status
*************, ** 09/28/2022 6:47 ********* DEPARTURE
*********, ** 09/29/2022 12:07 AM DESTINATION ARRIVAL
**********, ** 09/29/2022 4:49 PM AT DESTINATION TERMINAL
**********, ** 10/11/202211:00 AM DELIVERED

LINK: https://tools.*******.com/tracking/******-id
**********
Initial Complaint
Date:09/22/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 7/14/2022 I purchased a new Husqvarna YTH18542 riding mower. After 33 days the unit failed, I requested warranty service on Husqvarna warranty chat. I was given four names of authorized dealers to take the mower in for repairs. The first one is not anywhere close to my town, I'm not sure where it would be. The second one stated he will not perform warranty work as he has to fight to get paid. The third one does not work on mowers or sell them and will not work on it. The fourth one ********** Power Equipment took my name and would call me to bring it in, on September 2 I was called and took it into their shop on Sept 6. As of today the unit has not been worked on or diagnosed, they stated the mechanic is off and will not be back until next week. Possibly will look at it next week. What a miserable failure on warranty work. My mower has been "not" running longer than running and no help from Husqvarna.
Business Response
Date: 09/22/2022
Husqvarna Incident Number:220817-001523
We reached back out to this Customer on 08/19/2022 but the Customer did not respond until today 09/22/2022. The Incident is still open with this Customer and the Agent will be reaching back out. Customer will need to continue to respond via the Incident Number above.. See Last interactions below...

Customer

CSS Email

09/22/2022 10:05 AM
*********************,

This unit is still not repaired. It sits at ********** (******, **) without being repaired or diagnosed. Your Husqvarna warranty system has totally failed me. I'm so sorry I purchased this mower. No one has contacted me to follow up on customer service.

How about getting your Husqvarna ******* representative involved in this issue?

*********************
*********, **
************

---------- Original Message ----------

Email

08/19/2022 12:11 PM
***************,

Hello *****
RE: Reference # 220817-001523

I hope this email finds you well

Thank you for responding to my email. May we ask for the name of the person who you communicated with the following accredited service centers ****** SAW, INC, *********************************, **************************, ***** LAWN & POWER EQUIPMENT and what are their reasons they stated as well please?

We appreciate you and your business.

If you need any additional information, you may reply directly to this email.

Thank you for contacting Husqvarna,
*****

Please Note: If you do not REPLY directly to this email your message will be lost.
Customer

Customer Answer
Date: 09/23/2022

Complaint: 18059859

I am rejecting this response because:

The two Husqvarna dealers that refused to work on the mower stated: one he has a difficult time getting paid for warranty work if at all, I will not provide his name as he was honest with me, and I don't care to cause him difficulties. The second dealer *********** *** stated they do not sell mowers or repair them. The third ********** Power Equipment called me to bring it in, on Sept 6th I gave them the unit and as of yesterday it still sits undiagnosed, and they stated they might get to it next week. When it broke on Aug 17th, I contacted ***** Homestore (Auburn) and they refused to assist me but stated to call ********** Power Equipment On that day ********** Power Equipment put me on a waiting list stating it would be five weeks until they can get it in. ********** power equipment called me on Aug 31 to have me bring it to them which I did on Sept 6th. To my knowledge Husqvarna has not contacted me and I assume not communicated with the repair facility. I also sent Husqvarna *********** a certified letter they received on **** stating to repair or replace within 15 business days or a full (made whole) refund demand. No response.

Sincerely,

*************************
Business Response
Date: 09/26/2022
Husqvarna Incident Number : 220817-001523
We are reaching out to the Dealer for a status of the repair. If necessary we will have the Unit taken into another Dealer to resolve the Customer concerns. Please see Incident with response from Husqvarna as this will be your best resource and not the BBB Platform.
Customer Answer
Date: 09/30/2022

Complaint: 18059859

I am rejecting this response because:
While the answer sounds good the repair shop once again has not diagnosed the problem. The unit still sits and has not been repaired, go ahead and follow through with your claim to move it to another repair shop. At this time I recommend Husqvarna replace my mower with a new equal unit, the unit was 33 days old when it failed. So far the warranty has done nothing.

Sincerely,

*************************
Business Response
Date: 10/05/2022
The Customer stated the following on 09/30/2022 that the Unit was working..

Customer

CSS Email

09/30/2022 07:35 PM
*********************,

Barbie,

I will update this issue, I contacted Auburn Saw and Power and they stated they "can't duplicate" the problem and it is now running. I picked it up and the mower is working well. Now I assume the problem will return and I'm still disappointed on the total lack of customer service ********************** displayed. Husqvarna needs serious adjustments in the warranty service department.

*********************
************
Customer Answer
Date: 10/08/2022

Complaint: 18059859

I am rejecting this response because:
I do have the mower back and it's work just fine. The mechanical issue appears to be intermittent, and **************** did not repair as they could not duplicate. I assume the unit will fail again and that will bring me back to the complaint of Husqvarna's failed warranty process. I was without a mower for a total of 46 days, no repair and the entire time Husqvarna did not appear to assist or concern themselves with my issue. My complaint has been the failed warranty service and at this time that has not changed.

Sincerely,

*************************
Initial Complaint
Date:09/21/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had bought the Husquvarna lawn edger because of its reputation for its quality...6 months down the road my blade needs replaced after only using it twice. I have tried to contact the company since April and can not get through to anyone. I even emailed them twice and still haven't gotten an answer. I had found a dealer and they are having the same problem. ********** keeps telling them the item has shipped but it never really did. "It is very frustrating when you can't even get the company to answer their phone. This has gone on since April and truthfully I am fed up.
Business Response
Date: 09/22/2022
Husqvarna Incident Number:220922-002235
I have searched our system and unable to locate any interactions with this Customer. We are reaching out to the Customer via his email address provided(*****************) Please look for an email from Husqvarna Customer Help Support from ***********************. Please follow the instructions given in order that we may resolve your concerns.
Customer Answer
Date: 09/24/2022

Complaint: 18055835

I am rejecting this response because: Nothing has been done to resolve issue. I have made repeated phone calls to company and no one answers the phone. I have emailed numerous times with no response. All I wanted was to purchase to replacement blades for my edger because even the dealer in this area has been waiting over 6 months for my blades.

Sincerely,

*********************
Business Response
Date: 09/26/2022
Husqvarna Incident Number:220922-002235
We reached out to the Customer asking how to may we assist and the Customer respond did not address the question. See below.. Please respond to the Incident emailed to you on 09/23/2022

Response

Email

09/23/2022 12:02 PM
***********************,

Hi ****,

I did not say it was resolved. Please see below email:

Response

Email

09/22/2022 05:43 PM
***********************,

Hi ****,

I am reaching out in regards to the BBB complaint you filed. I searched with all the information you provided, but I was not able to find any orders or incidents.

How can I help you?
Customer Answer
Date: 09/28/2022

Complaint: 18055835

I am rejecting this response because: No on has tried to help me with either sending me a replacement blade or letting me know where I can get a replacement blade.

Sincerely,

*********************
Business Response
Date: 09/29/2022
Husqvarna Incident: 220922-002235
We have reached out via email four times to this Customer but the Customer has not responded...See below.

Response

Email

09/26/2022 04:59 PM
***********************,

Response

Email

09/23/2022 12:02 PM
***********************,

Hi ****,

I did not say it was resolved. Please see below email:

Response

Email

09/22/2022 05:43 PM
***********************,

Hi ****,

I am reaching out in regards to the BBB complaint you filed. I searched with all the information you provided, but I was not able to find any orders or incidents.

How can I help you?

Email

09/22/2022 05:43 PM
***********************,

Hi ****,

I am reaching out in regards to the BBB complaint you filed. I searched with all the information you provided, but I was not able to find any orders or incidents.

How can I help you?

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Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

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