We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving and Storage Companies

A Plus Moving Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

Customer Review Ratings

4.24

Average of 41 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Rosina S

    Date: 08/14/2024

    Rosina S

    Date: 08/14/2024

    I had high expectations, but A Plus Moving Group's exceptional service exceeded them. My items were handled with care and efficiency by the personnel. Everything went perfectly and nothing was broken during the packing and unpacking process. They made everything stress-free and gave a fantastic pricing. Suggested highly!

    A Plus Moving Group

    Date: 08/30/2024

    Hi. We are thrilled to learn that you had a positive experience with us!

  • Brittany A

    Date: 08/13/2024

    Brittany A

    Date: 08/13/2024

    Moved from ****** to *******. Only shipped ***** cubic feet of items which included a brand new 75 flat screen tv! Tell me how you cant find a 75 flat screen tv after the company A Plus Subcontracted my job to (Gold ***************** A Russian guy showed up in a U-Haul with 2 Samoans as helpers and one was a 12 year kid! The Russian guy then tried to tell me I had to pay him an additional $792.00 dollars or he would cancel my job & bring back my stuff after picking it all up & me giving him the check for $2,300.00 (thats after me giving A Plus Moving a $1,769.25 booking fee) i tell him Im calling the main company and telling them what hes doing he tells me ****** no need to do that Ill just figure out what to do. I was promised a 3 week delivery window then my items take 8 weeks to get here. My boxes arrive opened and again my 75 flat screen brand new tv is the main thing missing! then still having to pay some other random company they hired called Gold Creek Relocation another $985.75 just to get my stuff in this condition and biggest item missing! I was told I need to file a claim after they try to find it at their warehouse or call all the deliveries before mine to see if anyone has my tv now I cant get anyone to answer my emails, texts, or phone calls! Unbelievable its not just a tv its the principle of the fact that they cant prove the contractor didnt steal my tv, made me chase them for weeks for updates on my delivery, and now chase them to be reimbursed for my tv and the shipping charge for shipping my tv that just grew legs and disappeared. I have all screenshots and receipts as proof to anyone reading this review DONT CHOOSE THE COMPANY (FYI, the contract states nothing in regards to missing items and compensation. Their contract only states compensation amounts for damaged items. However, my stuff is missing not damaged so that is why Im chasing them to be compensated.) - brand new TV, screenshots prove TV purchased on Jan. 28, 2024

    A Plus Moving Group

    Date: 08/30/2024

    We sincerely apologize for the inconvenience you have experienced during your move with A Plus Moving. We understand that this has been a frustrating situation for you, and we would like to address your concerns. The customer was referred to our claims service provider CSI to file a proper claim as required by the law. The customer was sent login information on 07/26/2023 to file a claim online. Up to date no claim has been received. Once the claim is received it will be analyzed in the order it was received and compensation will be offered based on our legal liability and within the time frame allowed by law. For further assistance with filing claims you may contact CSI directly at ************ or online at ******************

  • Sylvia P

    Date: 08/13/2024

    Sylvia P

    Date: 08/13/2024

    With A Plus Moving Group, I had an amazing experience. The movers were very helpful, courteous, and timely. They made the effort to properly wrap and safeguard my furniture, making sure it arrived undamaged. Their customer service and attention to detail were superb. With no doubt, I would use them once more.

    A Plus Moving Group

    Date: 08/30/2024

    Hello. We appreciate the kind words and are glad we could provide you with a positive experience!

  • Andy J

    Date: 08/12/2024

    Andy J

    Date: 08/12/2024

    We weren't expecting as much from A Plus Moving Group. The group handled everything with care, professionalism, and promptness. Fair and open pricing was offered, with no additional fees. Our transfer went smoothly because to their effectiveness and meticulousness. We would absolutely use A Plus Moving Group again and heartily recommend their services!

    A Plus Moving Group

    Date: 08/30/2024

    Thank you for taking the time to post your experience. We are very happy to hear that your move went smooth and you are satisfied.

  • Jeffrey S

    Date: 08/12/2024

    Jeffrey S

    Date: 08/12/2024

    Our interaction with A Plus Moving Group was fantastic. The movers handled our belongings with care, efficiency, and courtesy. The first quote was accurate, and the pricing was fair. From beginning to end, the relocation went easily and without incident. For any kind of move, local or long-distance, we heartily suggest A Plus Moving Group!

    A Plus Moving Group

    Date: 08/30/2024

    Thank you! We strive to satisfy our customers and deliver great results at an affordable price.

  • Ronald S

    Date: 08/12/2024

    Ronald S

    Date: 08/12/2024

    Excellent assistance was given by A Plus Moving Group. The team was friendly, efficient, and careful of my belongings. The transition was stress-free and simple thanks to their experience. I would highly recommend them to anyone in need of reliable relocation assistance. Wonderful work!

    A Plus Moving Group

    Date: 08/30/2024

    Thank you for 5 stars

  • Wilbert B

    Date: 08/06/2024

    Wilbert B

    Date: 08/06/2024

    It was a wonderful moving experience with A Plus Moving Group. The crew treated our possessions with extreme care and was on time and professionally. The entire process went well and without any concern. Strongly suggest using their services if you need to move!

    A Plus Moving Group

    Date: 08/08/2024

    Thank you so much for leaving us a stellar review!

  • Inez O

    Date: 08/02/2024

    Inez O

    Date: 08/02/2024

    Working with A Plus Moving Group was an amazing experience. Their assistance was excellent, beginning with the first consultation and ending with the delivery. Throughout the entire move, the team's professionalism was evident, and they came on time.

    A Plus Moving Group

    Date: 08/08/2024

    Thank you for taking the time to post your experience. We are very happy to hear that your move went smooth and you are satisfied.

    A Plus Moving Group

    Date: 08/08/2024

    Hello. We appreciate the kind words and are glad we could provide you with a positive experience!

  • Felix W

    Date: 08/02/2024

    Felix W

    Date: 08/02/2024

    From beginning to end, A Plus Moving Group offered an amazing moving experience. The crew was professional, on time, and took the greatest care possible with all of my items. They took the time to carefully wrap and safeguard each item, making sure it reached at my new house undamaged.

    A Plus Moving Group

    Date: 08/08/2024

    Hi. We are thrilled to learn that you had a positive experience with us!

  • Presley K

    Date: 07/09/2024

    Presley K

    Date: 07/09/2024

    The movers were spectacular, polite and very professional. They made a very tough final move seem effortless. ************ asked questions, followed directions and took the time to be very careful with everything we had moved. We hope to never move again, but if we do, we will certainly use ****** without reservation.

    A Plus Moving Group

    Date: 08/08/2024

    Thank you! We strive to satisfy our customers and deliver great results at an affordable price.

A Plus Moving Group is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.