We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Travel Services

Onyx Odyssey

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Services.

Reviews

Customer Review Ratings

1.07

Average of 14 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Amber H.

    Date: 09/14/2023

    This so called travel company has ripped off thousands of dollars for group trips that are being canceled just 2 weeks before departure. After paying over $3500 over a period of 10 months for a trip to *****. An email was sent Saying it was cancelled for unforeseen circumstances. After trying to get an extra $450 2 weeks prior to that email for a photo shoot. Giving an option of transferring funds to another trip a year from now or file an insurance claim. They gave no evidence that anything was ever booked. ONYX ODYSSEY IS A SCAM!!! Please dont get taken by these people.

  • Monique T

    Date: 09/07/2023

    These people are scamming people for millions how are they getting away with it they stole over $8000 from ** and cancelled our trip 2 days before the trip and told us to lie to the the insurance company and say we was sick to get our money back. Please everyone report them

  • Denise G

    Date: 09/06/2023

    This company is a Fraud/Scam.I along with a friend booked a adventure with them spending $3,500 each.The company sends us a email one month prior asking for passport information and $450. for a flying dress photo.the trip was scheduled for sept 24,2023. Got a email 19 days away stating the trip is cancelled due to unforseen reason and to file a insurance claim or transfer over to another experience for another date.Tried calling phone rings busy its a place in h*** for people like them.Please dont be scammed dont book with ONXY ODYSSEY.

  • Ttauri B

    Date: 07/20/2023

    Company plan a supposedly a trip of a lifetime. Paid over **** for this trip. They recently cancelled our trip 2 days ago stating they sent multiple emails. Yet I received an email on 6/14/2023 stating we will receive the details 21 days prior to leaving and it's only 30 days till we are supposed to leave. This is highly unprofessional and I want this resolved immediately.

Onyx Odyssey is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.