Reviews
Customer Review Ratings
Average of 164 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromVirginia W
Date: 01/30/2023
5 starsVirginia W
Date: 01/30/2023
Always great service did electrical will be having them back I got more work that need to be done. Very nice guys
JD Service Now
Date: 01/31/2023
Thank you so very much for your kind words and feedback, ********. We appreciate your time and look forward to working with you again soon! (January 2023)Review fromKristine R
Date: 01/30/2023
5 starsKristine R
Date: 01/30/2023
******* was very responsive to the concern regarding a leak, did a thorough job to identify the source of the problem and presented all the options to resolve it.JD Service Now
Date: 01/31/2023
What a wonderful review for our technician, ****! Thank you so much for your time and valuable feedback! We appreciate you and love having you as a member in our ARHPP!! (January 2023)Review fromMichelle W
Date: 01/26/2023
5 starsMichelle W
Date: 01/26/2023
Always great service from the main office to the customer home. Performed electrical work today and two weeks ago performed annual HVAC service. Excellent company.JD Service Now
Date: 01/27/2023
**, thank you so much for your kind and genuine feedback! We love hearing when our customers receive a 5 star experience. We appreciate your time and look forward to next time! (January 2023)Review fromAlbert C
Date: 01/25/2023
5 starsAlbert C
Date: 01/25/2023
***** at JD Service Now did a great job servicing our HVAC equipment.JD Service Now
Date: 01/26/2023
******, we love seeing our members take advantage of their member perks! We are so happy to hear of your 5 star service with ***** during your system check. Thank you so much for your time and leaving your feedback! (January 2023)Review fromRobert F
Date: 01/19/2023
5 starsRobert F
Date: 01/19/2023
JD Service Now preformed a semiannual maintenance of our HVAC system. The technicians provided, overall, fine service: thorough evaluation, documented with many photos, shared expert information and provided patient answers to my many questions. Thank you JD Service Now!JD Service Now
Date: 01/20/2023
Thank you so much for your thoughtful feedback! It is our genuine effort to provide outstanding customer service and take great care of each customer. We are so happy to hear your experience was nothing less. Thanks so much!! (January 2023)Review fromEarl P
Date: 01/16/2023
5 starsEarl P
Date: 01/16/2023
Excellent service and recommendations. Same day service, and excellent price.JD Service Now
Date: 01/18/2023
****, thank you so much for your 5 star feedback! It has been our pleasure having the opportunity to serve you over the past few years and to have you as a valued member with us since 2020. Thank you so much! (January 2023)Review fromVirginia W
Date: 01/12/2023
5 starsVirginia W
Date: 01/12/2023
The representative showed all he did and why my heat was not working very friendly real nice guy hope I get him the next timeJD Service Now
Date: 01/13/2023
********, thank you so much for your kind words and 5 star review for our technician, ****. We love hearing such wonderful feedback! We look forward to next time! PS - there is a special note on your account that you would love to have **** at your home again! :) (January 2023)Review fromDoug M
Date: 01/10/2023
5 starsDoug M
Date: 01/10/2023
This representative was really thorough, friendly, and cooperative. He truly showed he wanted us to understand what he was doing, what he had done, and things that needed attention. His photos were quite convincing. He never attempted to "sell" us services or parts, and made us feel he was being sincere & honest.
We hope we'll always get **** when we need our ac/heating unit serviced.JD Service Now
Date: 01/11/2023
*******, thank you so much for providing this feedback from your JD experience. When at your home, YOU are our top priority, as long as it takes, we want to make sure you are taken care of and all of your questions and concerns are answered and put to rest! We are happy to hear you received outstanding customer service from your technician. We look forward to the opportunity to serve you again! (January 2023)Review fromPatrick W
Date: 01/09/2023
5 starsPatrick W
Date: 01/09/2023
**** genuinely cares about his customers. He was thorough and took his time to completely evaluate my HVAC system after we experienced a leak coming through our vent. He was able to explain the situation and answered all of our questions to make sure we understood everything. He was friendly with our dogs too. ?? He made us feel like we were his only customer. I would highly recommend **** to anyone who has an HVAC need.JD Service Now
Date: 01/11/2023
Patrick, thank you so much for your time and providing your feedback. We are so happy to hear of your 5 star service with ****. We strive to provide outstanding customer service by providing great care to our customers. We love hearing that you received just that! Thanks again for your time! (January 2023)Review fromLuke M
Date: 01/04/2023
5 starsLuke M
Date: 01/04/2023
Love JD Service. I use them for plumbing repairs on a 25 acre multifamily property in ******. They are fair with their pricing, have excellent customer service, and make quality repairs. If there is a issue, it's always brought up to me so that we can figure out a solution that works for all parties. I've been using JD Service for multiple jobs per year, for over 6 years now. I highly recommend them!JD Service Now
Date: 01/06/2023
Such a wonderful review! Thank you so much for acknowledging such outstanding customer service. We appreciate your 5-star feedback! Thank you for being a loyal customer and for sharing your experiences. We look forward to the opportunity to continue to work with you in the future, Thanks again! (January 2023)
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.