Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

JD Service Now

Reviews

Customer Review Ratings

4.92/5 stars

Average of 164 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJames M

    Date: 12/20/2022

    5 stars

    James M

    Date: 12/20/2022

    **** was great. He is personable and fixes the problem.
    Highly recommended.

    JD Service Now

    Date: 12/21/2022

    Thank you so much for taking time out of your busy, holiday schedule to leave your technician, ****, this 5 star review! We appreciate your time and value your feedback. We hope you and your family have a very Merry Christmas! (December 2022)
  • Review fromTim M

    Date: 12/14/2022

    5 stars

    Tim M

    Date: 12/14/2022

    ***** is the best these folks have.
    No question! Professional and Knowledgeable.

    JD Service Now

    Date: 12/19/2022

    ***, thank you for your time, stopping by to leave ***** this 5 star review! We love seeing when our members take advantage of their perks! We appreciate you and value your feedback. Merry Christmas from all of us to you and yours! (December 2022)
  • Review fromJoseph F

    Date: 12/12/2022

    5 stars

    Joseph F

    Date: 12/12/2022

    Great Service. Informative and professional.
    They provided service in a reasonable time frame and solved the problem efficiently.

    JD Service Now

    Date: 12/13/2022

    ******, what a great review! Serving customers like you is our genuine pleasure! We are glad you experienced professional service from start to finish. We look forward to next time! (December 2022)
  • Review fromJames T

    Date: 12/01/2022

    5 stars

    James T

    Date: 12/01/2022

    Technician was very efficient and quick. Did cleanup before finishing.
    Would use them again.

    JD Service Now

    Date: 12/05/2022

    *****, we pride ourselves in taking great care. We are happy to hear that **** was professional and tidy! Thank you so much for leaving this 5-star review! We love knowing you know who to call with all of your future plumbing and HVAC needs! (November 2022)
  • Review fromSandra S

    Date: 11/16/2022

    5 stars

    Sandra S

    Date: 11/16/2022

    Found my plumber, ********, as well as management to be totally respectable with more knowledge and professionalism than any other company I've ever dealt with! I will use their services again anytime.

    JD Service Now

    Date: 11/21/2022

    ******, we are so very happy to hear of your 5 star experience with JD Service Now. Thank you so much for taking the time to leave your feedback and we look forward to the opportunity to serve you again in the future. (November 2022)
  • Review fromMarti S

    Date: 11/10/2022

    5 stars

    Marti S

    Date: 11/10/2022

    Thorough and did a great job with a difficult issue. I appreciate all they did.
    ***** and *** are a good team. Thanks.

    JD Service Now

    Date: 11/13/2022

    Thank you so much, *****, for taking a moment to share your 5 star experience with *****, *** and the JD Service Now family! We appreciate your time and feedback and look forward to having the opportunity to serve you in the future!
  • Review fromDebbie B

    Date: 11/04/2022

    5 stars

    Debbie B

    Date: 11/04/2022

    Always reliable, they know what they are doing and are always pleasant when working with you

    JD Service Now

    Date: 11/08/2022

    Thank you ******* for taking a moment from your day to leave JD Service Now this 5 star review! We love hearing of our customers great experiences. We look forward to next time! (November 2022)
  • Review fromCindy S

    Date: 10/25/2022

    5 stars

    Cindy S

    Date: 10/25/2022

    I’ve used JD Now for the last 3 years for my HVAC and plumbing maintenance. Every tech that has visited for service has been experienced, professional, and friendly. Service appointments are timely and I always appreciate the advance notice the tech is on the way. I also purchase the annual HVAC maintenance contract which ensures I remember to have the system checked before changing heat or cool seasonal settings.

    JD Service Now

    Date: 10/27/2022

    Thank you so much for this wonderful feedback and being such a loyal customer and member of ours. We are so glad that if/when anything happens, you know right who to call! Thank you for sharing your feedback, we look forward to the opportunity to continue to serve you in the future! (October 2022)
  • Review fromEnsy N

    Date: 10/14/2022

    5 stars

    Ensy N

    Date: 10/14/2022

    ***** came for our fall maintenance service, he went above and beyond. We were definitely pleased with the service provided. Thank you ***** and JD Service.

    JD Service Now

    Date: 10/18/2022

    Thank you so much for taking a moment to shout out ***** and his 5-star service! We appreciate your feedback and value your thoughts. We look forward to serving you again! (October 2022)
  • Review fromScott P

    Date: 10/13/2022

    5 stars

    Scott P

    Date: 10/13/2022

    I have used JD Service Now for HVAC and plumbing needs on multiple occasions. Each time I am impressed with all representatives of the company from initial call, their outreach to keep you informed of technician arrival status/other pertinent information and the actual technician appointments. I think it is a great, very appreciated customer focused process. They are extremely thorough in their diagnostics, offer all possible solutions to each problem and are transparent and fair with pricing. I also like that you can request the same technician for subsequent issues you may have for a similar service call (i.e, can most often request to have the same HVAC guy come out). I think that is a nice feature of their service when possible. They may not always be the cheapest, but they consistently do excellent work, are very reliable, honest and always timely. Those customer service qualities are hugely important to me. I highly recommend JD Service Now to others and plan to continue using them for all my HVAC and plumbing needs in the future.

    JD Service Now

    Date: 10/14/2022

    Such a wonderful review! Thank you so much, *****, for acknowledging such outstanding customer service. We appreciate your 5-star feedback and look forward to each opportunity to serve you! We are so happy you know who to call for all your plumbing and HVAC needs. (October 2022)

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.