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Business Profile

Financial Consultants

LT17 Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Consultants.

Complaints

This profile includes complaints for LT17 Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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LT17 Services has 2 locations, listed below.

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    Customer Complaints Summary

    • 27 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/29/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company called my phone and stated that her name was *************************, Stayed in their old alone from 2019 which was puzzling to me because I didnt think I made a loan out in 2019 and the facility bank that they had actually stated I havent had that account for a long time so they said that my account was $2200 and settle it for 500, so I pay the 500 never gotten ***** on the matter and all I had was a receipt they gave a bogus number because when you call that number back it does not ring or go to anyone besides it hangs up, I have called the banking institution to report this matter and this company as well to a fraud department?

      Business Response

      Date: 12/30/2022

      Called ****************** on the number ending gin **** to confirm she received her arrangement and paid in full documents to the email she provided.  We left a voicemail for her to call us back just in case she need more assistance. 

    • Initial Complaint

      Date:12/15/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was called by a woman that stated she was with LT17 services and stated that I had outstanding debt and that if it was not paid that my accounts would be garnished or I could face jail time if a payment was not made immediately. So I asked her to send me a copy of what it was that I allegedly owed she stated that it would be mailed out in 7 business days. I made the first payment of $100 and she stated that it would reoccur for the $100 every pay day until the debt was paid off in full. In the amount of $511. They never sent any paperwork and they continued to take out more than what was stated. 100$ the first time, $100 the second, $200 the third time and $211.53 the fourth time, in a total amount of ******z When I tried to call back about not receiving the paperwork and over payments taken out , the number is not a working number. I also contacted my bank about the transaction and they also dont have a working number for LT17 services either *************). They advised I call the company back and I cant because the number is not in service.It is a scam and they are not a real company.

      Business Response

      Date: 12/27/2022

      Reach out to the client and left voicemail for a full refund of $511.53.  There were 3 transactions for this clents 10/28/2022 $100.00, 11/15/2022 $200.00, and 12/15/2022 $211.53 in a total of $511.53.  Left a voicemail to confirm the refund and left message to call back if needed more assistance. 

    • Initial Complaint

      Date:12/05/2022

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has called my mom advising her she owes money for a loan debt from 1st *************** in the amount of $1286.00. My mom thought this was a loan she didnt pay back, come to find out this is not true. I paid the debt, and on my credit card it stated it was for counseling, marriage, debt and something else. My mom has never been to a counselor and never been married. A few days later she received a call from a different toll free number, with a different account number, but the voicemail is the exact same voicemail from the 1st call about my mom owing a debt. This company is a scam.

      Business Response

      Date: 12/09/2022

      Called the number on file ending in **** to review the account and give additional information.  The number is no longer in services to speak with the client. 

      Customer Answer

      Date: 12/09/2022

       
      Better Business Bureau:

      My mom has spoken with an  her an Attorney who will be looking into this issue. As of my phone number is still working. Thank you for reaching out to the company concerning the matter. 

      Thank you. 

    • Initial Complaint

      Date:11/14/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Got a call from mediation company saying I had a balance for a outstanding check , and to pay immediately or other actions will occur , thought it was legit, come to find out it was a scam and fraudulent activity, I paid 300 to them saying that will be enough to cover the debt , I already filed a police report

      Business Response

      Date: 11/14/2022

      Contacted customer to inform of the refund that will take place within 5 business days to the card ending in 5936.  Sent refund transaction report to the email provided by customer. 

      Transaction ID: ***********
      Payment Method: XXXX5936
      Amount: USD (100.00)
      Customer Name: ***********************

      Transaction ID: ***********
      Payment Method: XXXX5936
      Amount: USD (200.00)
      Customer Name: ***********************

       

      Customer Answer

      Date: 11/14/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.

      Thank you. 

    LT17 Services is NOT a BBB Accredited Business.

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