Reviews

Review Details

• Review fromFaith M

  Date: 03/06/2023

  5 stars
  Im truly blessed to have closed and in my home. It was so easy and no stress to the point it seemed surreal. Im so thankful.

• Review fromKim W.

  Date: 12/17/2022

  1 star

  Kim W.

  Date: 12/17/2022

  UPDATE: 12/15/2022 - Not only did the building supervisor, ******, not ask if we could close on another day, he then called the corporate office in ************** and told them of the new closing date and that the house would be finished and that they were to call us and threaten us that if we did not close on that day we would incur closing delays fees of $500 a day. A woman named **** called to tell us all of this. We informed her of ******* lies - the home is not ready as most of the repairs from our independent home inspection and new home orientation have not been completed and would not be completed by closing. *** asked ****** and our sales rep repeatedly for updates and when these repairs will be scheduled and no one has informed us. This goes beyond unprofessionalism, this is deceitfulness and vile, childish behavior. Another person, named ***, then called from corporate. He repeatedly talked over me and was incredibly condescending.We have been building in Homecoming and our experience with True Homes has been beyond terrible. The communication has been extremely poor as well as the quality of the work. They employ crews that are careless and do not come back into the home to make much needed repairs. Our walkthroughs and closings have been delayed more times i can count causing us incredible stress, money, and time. We've had to rearrange our holiday plans, which has caused anxiety with two young children. We've had our builder admit to us that he is overwhelmed and too much has been put on his plate by True Homes that he has not been able to complete. This same builder then resigned from the company and informed us in an unprofessional manner. Another building supervisor just informed me that our closing has been rescheduled again, but informed no one (us, our sales **** ******** lawyer, bank).Everyone I've spoken to in this community has had the same experience or worse.
  

  True Homes, LLC

  Date: 12/23/2022

  We regret to hear this client has experienced any frustration with the purchase of her new home. We would like to discuss her concerns so that we can address them and learn from her experience.