Reviews

This profile includes reviews for Lowe's Home Centers, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Lowe's Home Centers, LLC has 2672 locations, listed below.

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  Lowe's Home Centers, LLC

  1000 Lowes Blvd Mooresville, NC 28117-8520

  
• 

  Lowe's Companies, Incorporated

  1204 Blakeslee Boulevard Dr E Weissport, PA 18235-8756

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  Lowe's Region 6 Office

  410 Genie Street Store 1626 Smyrna, TN 37167

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  Lowe's Region 6 Office

  1825 Old Fort Parkway Store 659 Murfreesboro, TN 37129

• 

  Lowe's

  1605 Garth Brooks Blvd. Yukon, OK 73099

Review Details

• Review fromMartin R

  Date: 05/03/2025

  1 star
  I had went to go buy conduct tape that showed it was for 2 Cents, when we went to pay at the register they told me they couldnt sell it because it had a recall. But they still had it on display instead of them taking off for customers not to buy.

• Review fromKelly J

  Date: 05/01/2025

  1 star
  We bought a new toilet and bathroom floor through Lowe's in February of 2025. The toilet was installed as scheduled, but the flooring wasn't completed until April. The flooring professionals said that the ****** on the toilet was broken and it could not be used (it worked fine prior to the floor install, so unsure if the flooring professionals broke it or if it was installed incorrectly to begin with). We called Lowe's multiple times and they mostly just forwarded my calls and left me on hold for obnoxious lengths of time. Someone put in a service call, but the men who showed up said they couldn't do plumbing and left without doing anything. Eventually, on April 17, I spoke with someone at Lowe's who said that a broken toilet was considered an emergency and that it would be fixed within 48 hours. They partnered with **** to find a professional to pick up and install the replacement toilet. **** sent me a confirmation e-mail saying that it would be completed on April 21 by 11:30 (outside of the promised 48-hour window). April 21 was a Monday so I had to take off work to be home for the plumber. The plumber texted me at 11:51 and said he couldn't come, but that he could be there the following day, April 22 between 1 and 2. Once again, I had to miss work to stay home and wait. At 1:50 on April 22, the plumber texted again and said the truck was broken and he wouldn't be able to come until Friday "first thing." I took off work again on April 25. The plumber never showed. He texted saying Lowe's had canceled the job. We called Lowe's again and they again booked through **** for May 1, a Monday. Once again, I missed work to be home to wait for the plumber, who was supposed to be there at 12. At 11, I got yet another e-mail from **** saying they have rescheduled the booking until May 6. We have not had a working toilet for over two weeks now and Lowe's will do nothing to get a plumber to our house, nor do they care about the huge inconvenience of missing so much work.

• Review fromKristen R

  Date: 05/01/2025

  1 star
  So apparently Lowe's will no longer help if you have no receipt. Doesn't matter if it's new and unused unopened. Doesn't matter if you just want to make an even exchange. Just a big fu$! you to the loyal customers on help and support. I will never shop here again. I will go to ace or **********.

• Review fromMary B

  Date: 05/01/2025

  1 star
  I purchased a freezer and Range paid cash my problem is delivery was going to go back for washer and **** i will go across the street to ********** for them My problem is with delivery. delivered on promised date and time. Neither of the delivery men spoke english, When they went to install my range the gas leak valve was stuck on was told to call the fire **** the fire **** would have to be replaced by firemen because of gas. all this time they threw a phone in my face as a transalater not waiting for me to tell them i had read it and under stood,just toke it back.When I asked them when they would be back since I had paid for delivery and removal they said call when the valve was fixed hey would come right but the fire **** would hook up the range and tell them to just sit the old range in the back yard and they would pick it up, When I called the fire department they acted like I was crazy and told me to call a plumber in which i did. when I called them after the fix. I told there was language barrier, well they it no one asked if I spoke anything besides English! so then I was told Lowes doesn't make appointments the warehouse did and it would another 5 days and they could not give a time ******** make a longer story shorter plumper didn't move my range back in my very small kitchen or hook it back up. So Iam a 75 year old widow and was left with a range not hooked up where I can't open a cabinet and a new one in my living Room. way to go Lowes you wrote the book of how to lose customers.

• Review fromLoretta W

  Date: 05/01/2025

  1 star
  Purchased a golf cart and they sold it to someone else . All I got was , were sorry. Still have not credited me for the service plan

• Review fromJesus Ruben V

  Date: 04/29/2025

  1 star
  Lowes of ********, ** and ****** Construction impact windows and door install. After I signed the contract they told me who would be doing the install, I googled ****** Construction, was I surprised when I saw all the negative reviews, I called my sales guy and he had a supervisor call me she aassured me the problems have been resolved. Well I'm here to tell you they are not. My windows and door was installed on Jan 9 2025 today is April 29 2025 and i still have a problem with my sliding glass door and 3 windows with no end in sight. They have been out to look at the door and windows with nothing being done. Do not trust lowes or ****** Construction with your home. Also they want 100% payment up front, so they have you. My worry is if, I'm having a problem with a new install what would happen if I have a problem in the future.

• Review fromROLAND M

  Date: 04/29/2025

  1 star
  THE **** NEVADA STORE IS THE WORST! THE EMPLOYEES ARE RUDE AND DISMISSIVE! NOBODY WANTS TO HELP IF YOU WALK INTO THE STORE! OH AND IF YOU NEED TO CALL THEM THEY DO NOT ANSWER THE PHONE AND IF THEY DO PICK UP THE PHONE. THEY PICK UP AND THEN HANG UP! SUPER FRUSTRUATING TRYING TO GET A HOLD OF ANYONE.

• Review fromJohn-Marc G

  Date: 04/29/2025

  1 star
  Today, I called to confirm the availability of Bermuda sod, and the employee I spoke with assured me twice that it was indeed in stock. After driving all the way there, I found two associates in the back just chatting and not attending to customers. When I asked them about the sod, they told me it wasn't available. This experience was incredibly frustrating and honestly unacceptable!*****************************************************************************************************************

• Review fromMar W

  Date: 04/28/2025

  1 star
  Waiting in line to get pine straw and there is no employee to help people.

• Review fromFozia K

  Date: 04/26/2025

  1 star
  One of the worst stores when it comes to customer service. I was working in my yard today and made a few trips to Lowes to buy mulch. Around 6:30 PM, I went for my final trip to purchase 12 bags. I asked the cashier if the loader is still there, and she assured me that help was available. When I asked the loader for help, he responded, Why are you here? Were closed. I was shockedit wasnt even closing time. I told him the cashier lady told me you guys are available and will be able to load the mulch. When I pointed that out, he shrugged and said, Oh well, were very busy. then he told me to go over there and wait. I waited for more then 15 minutes and nobody came to help. I was so frustrated that I chose not to go through with the purchase. I went to ********** instead. Their customer service was excellentthey were more than happy to load the mulch into my car.I wont be shopping at this Lowes again, and Id recommend others go to ********** instead