Reviews
This profile includes reviews for Air Experts Heating, Cooling, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 402 Customer Reviews
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Review fromSamuel G
Date: 12/19/2023
5 starsSamuel G
Date: 12/19/2023
I've hired Air Experts for years and always found them reasonable, professional and easy to work with. I'm very impressed by they're communications and they always let me know when I've got an appointment, when they're coming and when they're running behind. I will definitely continue to use them for our HVAC needs.
Air Experts Heating, Cooling, LLC
Date: 12/20/2023
Hey ******, we always enjoy reading reviews such as the one you left us. It lets us know we are making customers happy and doing something right. Thank you for choosing us and continuing to be a valued customer.Review fromTony W
Date: 12/13/2023
5 starsTony W
Date: 12/13/2023
Professional, patiently answered all our questions, and was knowledgeable about all systems we were interested in.Air Experts Heating, Cooling, LLC
Date: 12/20/2023
We are glad to hear we provided you with top-notch service! We appreciate your feedback and hope you'll think of us for your future HVAC and plumbing needs.Review fromRob R
Date: 12/12/2023
5 starsRob R
Date: 12/12/2023
******* did a great job, arrived on time and was very professional.Air Experts Heating, Cooling, LLC
Date: 12/20/2023
We are happy to hear you enjoyed your experience with us, and we'll be sure to tell ******* that you appreciate his hard work. If any of your friends or family have any HVAC or plumbing needs, please let them know about us!Review fromDenise S
Date: 12/11/2023
4 starsDenise S
Date: 12/11/2023
Tech was punctual, polite and answered my questions. Thank youAir Experts Heating, Cooling, LLC
Date: 12/20/2023
Thank you, ******, for the kind words. We'll let our technicians know that you appreciate their hard work and expertise.Review fromDmitry G
Date: 12/11/2023
1 starDmitry G
Date: 12/11/2023
I called two numbers - the one showing on my service agreement and the number shown on their web site ****************************************** - no answer and no option to leave a voice mail. This call was to scheduled a prepaid maintenance visit. I wonder what would be my inconvenience, if I needed emergency service promised on their web site and in description of service agreement.Air Experts Heating, Cooling, LLC
Date: 12/12/2023
********************, I apologize that you weren't able to get through on the main phone line yesterday. We're having issues with a couple of our phone lines and working hard to resolve them quickly. I'm glad you were able to get through on a different phone number to schedule your maintenance visit. Again, we hope to have the phone issue resolved quickly but if you ever experience an issue on the phone, there are several different ways to reach us: On our website, we have a "contact us" button and that . You can also send us an email at ************************************************ or book online directly on our website. Please don't hesitate to reach out if there's anything else we can do for you.Review fromWendy C
Date: 12/08/2023
5 starsWendy C
Date: 12/08/2023
Excellent work and very professional technician. The company was prompt with sending updates on technician arrival time, which was accurate and much appreciated!Air Experts Heating, Cooling, LLC
Date: 12/20/2023
We are delighted to hear that you had such a great experience, and we hope you'll continue to think of us for your HVAC and plumbing needs!Review fromJoan A
Date: 12/06/2023
5 starsJoan A
Date: 12/06/2023
Technician was ver pleasant, knowledgeable, and punctual. I was very pleased with my experience. Technician answered all my questions.Air Experts Heating, Cooling, LLC
Date: 12/07/2023
Hey ****, Thanks a ton for your feedback. We aim to provide the greatest possible experience, and we are glad to hear that we succeeded!Review fromJohn M
Date: 12/04/2023
5 starsJohn M
Date: 12/04/2023
Tech was super knowledgeable and helpful. I highly recommend them to everyone.Air Experts Heating, Cooling, LLC
Date: 12/06/2023
Hello ****, We are happy to hear you had a great experience with our techs and hope you'll think of us for your HVAC or plumbing needs.Review fromTim S
Date: 11/29/2023
5 starsTim S
Date: 11/29/2023
Exceptional service with rapid response time to request. Tech (Ramal) was very knowledgeable and clearly explained what needed to be fixed and why.Air Experts Heating, Cooling, LLC
Date: 12/04/2023
Hello ***, We are thrilled to hear you had such a great experience with *****. We'll be sure to let him know that you appreciate him and his expertise.Review fromElizabeth S
Date: 11/27/2023
5 starsElizabeth S
Date: 11/27/2023
Completely happy with Torries expertise to solve our issue. Very knowledgeable and respectful. Would recommend to anyone needing HVAC service.Air Experts Heating, Cooling, LLC
Date: 12/04/2023
Thank you for sharing your experience with us! We love ******!
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