Reviews
Customer Review Ratings
Average of 14 Customer Reviews
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Review fromAmy P
Date: 08/30/2023
5 starsWe hired Carp's for an extensive exterior remodel--they were easy to work with, the quality of their work is excellent, and they were done with the project ahead of schedule.Review fromRuss H
Date: 07/26/2023
5 starsOur experience with Carp's was very positive. Most impressive was the work ethic of the siding, and gutter crews.Review fromDorothy Z
Date: 12/13/2022
5 starsWe had a good experience with Carp's. They called and asked if it would be okay to come on a certain day. They came, completed the project, cleaned up after it was completed, all in a timely manner. Everyone was easy to work with and did what they said they would do.Review fromPaul W
Date: 11/05/2022
1 starPaul W
Date: 11/05/2022
Carps Complete Exteriors Chad ********* the face of the company has no customer skills. If you have any issues with this company Chad ********* is not the person to help resolve the issue. He is more likely to threaten you with a lien on your home rather than finding a solution. I would recommend steering clear of this company here in Omaha. I would rate this company with a failing grade of F.
CARP'S Complete Exteriors
Date: 11/07/2022
Hello Phil,
We are sorry you did not have the best experience with Carp's.
We try to cater to each customer and make sure they are happy with the end result.
We did receive positive feedback about the project upon completion, but when it came time to settle the balance, your experience became negative. When meeting with the painter on site you said you were happy with the paint job but were only going to pay what you thought the total should be. You signed a contract for the job before hand and we do not cave when a homeowner tries to hold us hostage for a bad review. There are challenges with every project that we have to work out, wether it was out of town travel or the ability to work on the home when a homeowner cannot be available to come outside and communicate with the crew. We felt we accommodated to those challenges and will continue to work to be more thorough during these projects.
We do appreciate the feedback and will continue to achieve proficiencies in the future.
Thanks,
Chad *********
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