Reviews

This profile includes reviews for Omaha Steaks's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Omaha Steaks has 42 locations, listed below.

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  Omaha Steaks

  11030 O St Omaha, NE 68137-2346

  
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  Omaha Steaks

  2 Wayside Rd Ste F Burlington, MA 01803

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  Omaha Steaks

  280 School St Ste D150 Mansfield, MA 02048

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  Omaha Steaks

  8025 Jericho Tpke Woodbury, NY 11797

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  Omaha Steaks

  4130 Town Center Way Livingston, NJ 07039

Review Details

• Review fromRobert R

  Date: 06/30/2025

  1 star

  Robert R

  Date: 06/30/2025

  My first order arrived on time with no issues. Unfortunately I found the quality of the meat to be lacking. The tenderloin steaks and the apple tartlets were the only items worth eating. The hot dogs had pieces of bone, tasted like bad chicken meat and the color varied making me really wonder what was in them. The steak bites were tough. The hamburger was of poor quality, high in fat and also contained ground bits of bone. The chicken breasts were no better than grocery store variety as were the pork chops. I don’t mind paying for quality meat but that’s simply not what I received. Caveat Emptor!!
  

  Omaha Steaks

  Date: 07/02/2025

  Thank you for your feedback.  We are disappointed to hear you were not satisfied with your purchase. At Omaha Steaks, we work hard to deliver an excellent experience for our customers, and we stand by our 100% Guarantee. We would be happy to honor this for you. Please contact us ************************ so we can further assist you. Thank you.

• Review fromBarbara T

  Date: 06/22/2025

  1 star

  Barbara T

  Date: 06/22/2025

  Placed an order for the steak, chicken,burger etc pak It was a special they offerred with 8 free smash burgers.What I got was ALL burgers!!
  When I called they said that's what I ordered! I did not....
  Now trying to find my order on their site ..not available.
  I know what I ordered...will not order again!!!
  

  Omaha Steaks

  Date: 06/27/2025

  Thank you for your feedback, and we appreciate your business. We sincerely apologize for any misunderstanding regarding this offer. We did ship the items ordered which is a great variety of our burgers, as indicated in your email confirmation. As a courtesy, have refunded 50% of your purchase back to your credit card for the misunderstanding. Please contact ************************ if you need any further assistance. Thank you. 

• Review fromEllen D

  Date: 06/13/2025

  1 star

  Ellen D

  Date: 06/13/2025

  Order a package for my Dad for Father’s Day on June 7th. Z4012563QZXW. I got a tracking number and was told it would be delivered on Wednesday 11th and low and behold the order was sent back to the company. No call to me or my Dad, both numbers provided. I called on Thursday and spoke to Tamika who told me “well it was ups who sent it back not us” I said we’ll find that’s how you do business sent my money back. She literally began interrupting me saying “I was coming in hot” whatever that means. I have NOT received a refund even though I was told it’s been processed. I want my money back
  

  Omaha Steaks

  Date: 06/17/2025

  Thank you for your feedback. We sincerely apologize for the experience you encountered. Unfortunately, we were provided an incomplete address for delivery which caused the package to be returned. This address was missing a unit number, and unfortunately the carrier is not able to call customers. Your purchase was refunded in full on June 12th, it usually takes 5-7 business days for the credit to appear on your account. You will want to check with your bank regarding your refund. If you need further assistance, please contact us at [email protected]. Thank you.

• Review fromKeith B

  Date: 06/05/2025

  1 star

  Keith B

  Date: 06/05/2025

  I bought these steaks, etc a few years ago and couldn't believe how small each steak was. I'm 240 lbs and had to eat 2 steaks/meal so the price just doubled. The taste of the steaks and burgers were ok after I used garlic and onion powder on each. My problem is I was going to buy the fathers day special for $99 with free shipping and added to my cart. When I went to purchase suddenly the price was $119 unless I added extra items. DISGUSTING!!!! I Deleted my order and will never buy anything again!!!! Everyone BEWARE of this company.
  

  Omaha Steaks

  Date: 06/12/2025

  Thank you for your feedback. We apologize for the experience you encountered and any misunderstanding regarding this offer. If you can please reach out to us at [email protected], we would appreciate the opportunity to assist you further. Thank you. 

• Review fromJessica S

  Date: 05/13/2025

  2 stars

  Jessica S

  Date: 05/13/2025

  I was gifted 2 $25 gift cards. Ive ordered from them before and was very disappointed. Meat was these ridiculously small grey frozen steaks. The chicken was rubbery and why I would have thought theor hot dogs would be better then the dollar store brand. I dont know because they were NOT. But since I had the gift cards I said okay. Maybe I'll order sides or deserts .
  
  There is a $69 minimum purchase requirement. So I added and added stuff. I have a picky household. I litterly had $59.95 in my cart. With rax would be over their minimum but nope. And their. Cheapest thing is $6. When I contacted customer service i was meet with a rude lady. When I stated my situation lady basically said not her problem and I could add $5.99 which was Cheapest thing they sold. I stated
  Well first off your breaks are ridiculously over priced for the small frozen things we receive. Your chicken comes out rubbery. And don't get me started on you gross hotdogs. I said I was only trying to use these gift cards my job gave me and if you cant budge on $.05 then I'd rather throw them away then purchase stuff that im going to be disappointed in any way. Have a good day is what she said. Then disconnected call. Maybe i deserved that for calling them out on their quality of product but again im left with disappointment with this company
  

  Omaha Steaks

  Date: 05/14/2025

  Thank you for your feedback. At Omaha Steaks, for over 100 years we've worked hard to deliver a great experience for our customers. We are disappointed you have not been satisfied with our products, and we do stand by our 100% Satisfaction Guarantee. We have a variety of sizes for our steaks to allow customers a choice depending on their needs. We also have many new products, including our amazing Smash Burgers that go from freezer to grill to bun in five minutes. As a one time courtesy, we would be happy to waive the minimum purchase requirement so you can give us another chance; however, there will be a shipping charge to place your order. Please contact us at [email protected] for further assistance. Thank you.

• Review fromBRIAN A

  Date: 04/08/2025

  1 star

  BRIAN A

  Date: 04/08/2025

  I ordered last week and was provided a tracking number. When I go to UPS.com to track my order, it still states that only the label has been created. I paid extra to have it guaranteed delivery. I Keep emailing them to ask where exactly is my package??? I'm still awaiting package. I have even requested a discount or refund for extra delivery fees. So, where is the food? This company is bogus.
  

  Omaha Steaks

  Date: 04/10/2025

  Thank you for your feedback. We apologize for any misunderstanding regarding your delivery. Our records indicate your package shipped on 4/7/25, and delivered as scheduled on 4/9/25. As stated in your shipping notification, once your package ships it is on a freezer truck until it reaches the local carrier the day prior to delivery; you will then see updated tracking information. We appreciate your business and hope you enjoy our amazing products. We look forward to serving you again soon. 

• Review fromAllan B

  Date: 04/07/2025

  1 star

  Allan B

  Date: 04/07/2025

  Ordered strip steaks recently. Received perhaps the worst strip steaks I have ever seen. Cut way too thin and full of fat and gristle.
  

  Omaha Steaks

  Date: 04/10/2025

  Thank you for your feedback. We apologize for the experience you encountered, and would be happy to honor our 100% Satisfaction Guarantee for you. We do offer a wide variety of products and sizes to allow our customers many options, and we do have thicker steaks available as well. Please contact us at [email protected] so we can further assist you. Thank you.

• Review fromDonald j C

  Date: 04/07/2025

  1 star

  Donald j C

  Date: 04/07/2025

  Very poor Mignons..terrible meatballs..more levels of quality than Jaguar Motors.
  What was a great American company has turned to slick advertisements..and substandard products..Better meats are at Costco and less expensive.
  All Omaha saved products were dumped out today !
  Omaha Steaks is now another Sad huge American SCAM..!!
  

  Omaha Steaks

  Date: 04/10/2025

  Thank you for your feedback. At Omaha Steaks, we work hard to deliver an exceptional experience to our customers and we are disappointed to hear you are not satisfied with your purchase. We stand by our 100% Satisfaction Guarantee and would be happy to honor it for you. Please contact us at [email protected] so we can further assist you. Thank you.

• Review fromMatthew F

  Date: 03/31/2025

  1 star

  Matthew F

  Date: 03/31/2025

  We ordered some omaha steaks, burgers, hot dogs for around $120. The ordered was very underwhelming and ALL the meat was very grey and appeared to be spoiled. We cooked some but it just seemed off. Called the company and they do not honor the satisfaction guarantee at all. Instead they offered a $40 gift card so i can order more spoiled meat? No thanks. Stay away!
  

  Omaha Steaks

  Date: 04/01/2025

  Thank you for your feedback. We are truly sorry for the experience you encountered. Omaha Steaks has been in business for over 100 years, and we work hard to deliver an exceptional experience to our customers. Unfortunately, with the information provided we are unable to locate your purchase, however we would be more than happy to honor our 100% Satisfaction Guarantee. Please contact us [email protected] so we can further assist you. Thank you and we look forward to hearing from you.

• Review fromYvonne H

  Date: 03/08/2025

  1 star

  Yvonne H

  Date: 03/08/2025

  I will never place an order with then again. I attempted to place an order online and it said free shipping and 4 free burgers for over $149 orders. My order qualified. It even had a green check mark next to both criteria since my order was over $149. Then it had my total.. $150.45 when I click continue to the payment page, it charges me shipping. ($9.99) with a new total of $160.44..I got on their chat and was basically called a liar and told that the free shipping starts at $169. He/She said.. you should see "add $8.56" to qualify for free shipping.. I said no, that is not what I am seeing.. I asked if I could send a screen shot to show what I was looking at. I would attach it here if I could. I was told I can not send a screen shot. I asked if they were going to honor what was on the screen and then he/she asked to call me. At this point after spending over 30 min on chat and being called a liar I just said no and ended chat. I will never do business with them again.
  

  Omaha Steaks

  Date: 03/13/2025

  Thank you for your feedback. I am very disappointed in your experience and truly apologize for any misunderstanding regarding the offer you attempted to order from. We are reviewing the chat transcript to ensure our team continues to deliver the experience we strive to provide. We would be happy to honor this offer for you; if you are still interested, please place your order and contact us at [email protected]. We will make sure your shipping is refunded and your free burgers are included. Thank you and we look forward to serving you.