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Business Profile

Medical Equipment

Direct Home Medical LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.73

Average of 1,520 Customer Reviews

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Review Details

  • James J

    Date: 06/20/2025

    I had a really good experience with Direct Home Medical! They were helpful throughout the entire process. The cpap unit I bought was used but it looked like new. The machine works flawlessly. Totally satisfied.

  • Frank M

    Date: 06/18/2025

    Frank M

    Date: 06/18/2025

    I ordered the ComfortGel Blue NASAL CPAP Mask with Headgear. It is a high quality mask but it did not work for me. It got a good seal and everything but to take it off to get up to go to the bathroom in the night you have to undo 3 of the 4 straps and its difficult in my opinion. I will try to figure out a way to remove it better but you have to cinch it pretty tight to use it and then can't remove it over your head with straps attached.

    Direct Home Medical LLC

    Date: 06/25/2025

    Hi there! Thank you for your feedback and we're happy to help. While the ComfortGel Blue mask does offer quick release tabs for easy on / easy off, I will have a service agent reach out to you by phone and email to go over a few additional options you may be interested in! We hope this helps and please let us know if you need further assistance.

  • Leslie H

    Date: 06/17/2025

    Fast service! Original merchandise! Fair pricing! Highly recommend!! Im so glad I found them. I will definitely return to shop again.

  • Kathy M

    Date: 06/17/2025

    Kathy M

    Date: 06/17/2025

    Still waiting on my order! When will I receive it?

    Direct Home Medical LLC

    Date: 06/25/2025

    Hello there! Thank you for your review and we're happy to help. According to the tracking information, your order arrived to its destination on June 20th. If you have not received your parcel, please reach out to our service team for further assistance.
    Thanks again, and we'll be here if you need us!

  • Stan W

    Date: 06/16/2025

    Smooth transaction, on line order was less then $25, still received sooner then they said I would. products I received were just/better then described. Pleasure do business with.

  • THOMAS S

    Date: 06/15/2025

    THOMAS S

    Date: 06/15/2025

    Ordered clips for old mirage mask. Expensive but at least they had them

    Direct Home Medical LLC

    Date: 06/25/2025

    Thank you for your feedback! We're glad we could provide the clips you needed for your Mirage mask. We understand that pricing is an important consideration, and we do our best to balance availability with fair market value—especially for hard-to-find parts. We appreciate your business and hope the clips work well for you!

  • Roseanne H

    Date: 06/13/2025

    Excellent service. The representative spent a lot of time on me and my husband, trying different masks and explaining what to do.

  • Robert J

    Date: 06/12/2025

    Robert J

    Date: 06/12/2025

    Very quick shipper, did a lot of research on prices and they are the best.

    Direct Home Medical LLC

    Date: 06/16/2025

    Thanks for the review! We're grateful for your feedback and happy to help anytime.

  • LORETTA J

    Date: 06/11/2025

    Had what I needed, fits perfectly. Glad they had what I needed. AAA+++

  • Jan B

    Date: 06/11/2025

    My *********** was slow to respond to the request for a prescription. *** kept me updated, responded promptly and personally to all inquiries, and got my order shipped within hours of receiving my prescription. Then they called me to tell me it had shipped. Great job!

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