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Business Profile

Plumber

Bill Trombly Plumbing, Heating and Cooling

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.81

Average of 31 Customer Reviews

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Review Details

  • Kathryn G

    Date: 05/28/2023

    Kathryn G

    Date: 05/28/2023

    Their service is wonderful. Extremely professional and knowledgeable. We had a problem on Sunday morning and they had technicians, Zach, at my home within 1hour to resolve it. I am more than happy with their service.

    Bill Trombly Plumbing, Heating and Cooling

    Date: 06/06/2023

    Thank you for taking the time to leave us a review. We are so pleased to hear that we were able to assist you so quickly and you were so happy with our service.

  • MIchael C

    Date: 04/25/2023

    MIchael C

    Date: 04/25/2023

    A+. Phil was on-time, very professional and very thorough in his serving of my A/C unit. Great job! Thanks

    Bill Trombly Plumbing, Heating and Cooling

    Date: 04/28/2023

    Thank you for the great review. We are so pleased to hear that you had such a positive experience with Phil. 

  • Forrest T

    Date: 03/14/2023

    Forrest T

    Date: 03/14/2023

    A++.
    That's what I give to Bill T******, his office ladies and the service men who came to my rescue over the cold-snap a few weeks ago.
    I am a Value Customer and have been with Bill for many years. In all this time, I have always been very satisfied - delighted in fact. I was having my furnaced service during the yearly maintenance check and he found two cracks in the diffuser plate that would leak Carbon Monoxide into my home. He immediately tagged it out and called the office to start the replacement process. This called totally mobilized the replacement activity and I was put as a #1 priority. I received the new Trane furnace the NEXT day and it was fully installed. I now have heat!
    The service techs were the BEST! Very considerate, very competent and neat. They answered all my questions and kept me informed during the install process. Lucky I have a wood stove as a backup.
    As I mentioned, I am on the Value Plan and have everything totally covered in my home. This includes my generator, AC, septic, furnace and all plumbing. I recommend Bill T****** and his TEAM to any homeowner that wants to have the ultimate safety-net for their home and family.
    A sincere THANK YOU to all at Bill T****** for keeping my family's safe.
    A dedicated and appreciative customer, ******* ********* **********

    Bill Trombly Plumbing, Heating and Cooling

    Date: 03/29/2023

    Thank you for taking the time to leave such a glowing review. We are so pleased that we were able to assist you so quickly and help avoid a potentially dangerous situation. We look forward to working with you in the future.

  • MG M

    Date: 03/10/2023

    MG M

    Date: 03/10/2023

    Had an emergency with frozen/leaking pipes in early February and my annual service with Alex today. I have been a Customer since 1986. Service and dependabiility has been exemplary and I highly recommend this company for any service needs. Alex provides exceptional service, explains things and is always responsive. He is also 5 star. Thank you to all at Bill T******!

    Bill Trombly Plumbing, Heating and Cooling

    Date: 03/16/2023

    Thank you for taking the time to leave us a review and for your continued business. Alex is a wonderful member of our team and we are so pleased to hear such wonderful feedback about your experience.

  • Randy L

    Date: 03/07/2023

    Randy L

    Date: 03/07/2023

    Keith just left our house an annual service on our furnace system. He was super friendly and diligent with his work. He arrived on time and made sure we knew exactly what he would be doing and the cost to do it. We are always happy with Bill Trombly and this time didn't disappoint. Happy to be a customer! Thanks Keith!

    Bill Trombly Plumbing, Heating and Cooling

    Date: 03/16/2023

    Thank you for taking the time to leave us a review. Keith is a valued member of our team and we are so happy that you had such a great experience with him.

  • Robert C

    Date: 03/04/2023

    Robert C

    Date: 03/04/2023

    Just had our annual furnace maintenance check. Technician was excellent. On-time. Professional. Answered all our questions. Showed us helpful information about our system. - *** **

    Bill Trombly Plumbing, Heating and Cooling

    Date: 03/16/2023

    Thank you for the review. We greatly appreciate the feedback and are so glad that the technician was able to answer all of your questions.

  • Holly M

    Date: 03/01/2023

    Holly M

    Date: 03/01/2023

    Alex is a consummate professional. From his prompt arrival to his thorough work AND explanation of his inspection of the heating system, he showed his expertise and the seriousness with which he takes his work. I was also impressed that he did a thorough review of the system with his flashlight to get a sense of what he was dealing with before he started looking at the specifics. Going from an overall review to the specifics makes sense to me. Alex clearly and concisely answered my questions and gave a complete and thorough analysis and recommendation. Many thanks!

    Bill Trombly Plumbing, Heating and Cooling

    Date: 03/16/2023

    Thank you for taking the time to leave us a review. We are so pleased to hear that you had such a great experience with Alex.

  • David N

    Date: 02/28/2023

    David N

    Date: 02/28/2023

    Alex N****** came out on an emergency call for no heat. He recognized a bigger issue and called for the local fire department for a gas issue which the supplier didn't respond to called in by other association tenants. Alex knew a bigger problem could have resulted in people's lives being impacted by the silent killer. He stayed with us during the emergency response, provided a clear plan for follow up service and called us back the next day to make sure we were taken care of. Alex resonates all the qualities of a true professional and we are so grateful he knew to raise the bar on what could have been a critical incident. Thank you Alex N******* ***** *******

    Bill Trombly Plumbing, Heating and Cooling

    Date: 03/20/2023

    Thank you so much for taking the time to leave us a review. We are so glad to hear that Alex was so helpful in such a stressful situation. He is a very valued member of our team and it is great to hear such amazing feedback.

  • Sandra O.

    Date: 02/27/2023

    Sandra O.

    Date: 02/27/2023

    After speaking with Scott last week about an issue with hot water heather, Kyle and Scott arrived today to address the issue. Both were very knowledgeable and competent and Kyle got right to work addressing the original problem. While here they also identified an additional issue and carefully rectified that so that the install aligned with the manufacturers recommendations. We appreciate the extra attention to detail from both Kyle and Scott today to resolve the issues.

    Bill Trombly Plumbing, Heating and Cooling

    Date: 03/03/2023

    Thank you for taking the time to leave us a review. We are so pleased to hear that you had such a great experience with Kyle and Scott and they were to resolve your issues.

  • Ted Q

    Date: 02/06/2023

    Ted Q

    Date: 02/06/2023

    Had a burst pipe on Sunday morning 2/5. Called Trombly first thing in the morning and the tech was here within the hour. Alex was prompt, courteous, professional, friendly and very informative. Got the pipe repaired very quickly. Will definitely use Trombly again if needed!

    Bill Trombly Plumbing, Heating and Cooling

    Date: 02/07/2023

    We appreciate you taking the time to leave us a review. Alex is a valued employee and it is great to hear that you had a wonderful experience. We look forward to working with you in the future if needed.

Bill Trombly Plumbing, Heating and Cooling is NOT a BBB Accredited Business.

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