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Business Profile

Cell Phone Supplies

Verizon Wireless

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Verizon Wireless's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.12

    Average of 3,311 Customer Reviews

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    Review Details

    • Robbie M

      Date: 07/14/2022

      Just transferred 4 lines from att to Verizon. I signed for their plans online and for my phone one week late. On top only 3 lines were transferred and they forgot to transfer my 4th line. And when I call to active that 4th line they keep telling me that they cannot verify my information. After 2 days later and 2 hours of call they can finally verify my account. At that point I had all 3 lines working with Verizon except the one they couldnt port over . However when I call to check the port status they told me all 3 lines needs to be activated. And I have to go to the store since they cannot do it via phone or chat. After one week of back and fourth I finally she enough and finally returned their free phone for new customer and went back to att. As a new customer they made it so hard to transfer and active new lines that I had wasted 7-8 hours a week talking/chatting with Verizon. One week was enough for me to see how bad Verizon service is for new customers .

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