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Business Profile

Auto Warranty Plans

Exclusive National Auto Club

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Plans.

Reviews

Customer Review Ratings

2.52

Average of 27 Customer Reviews

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Review Details

  • jerry c

    Date: 01/18/2024

    jerry c

    Date: 01/18/2024

    This company fabricates lies about other extended warranty companies to get your businness.
    For example they told me that carshield was in a classaction suite. Is this the kind of company that you are looking for

    Exclusive National Auto Club

    Date: 02/10/2024

    Thank you for leaving a review regarding your experience with us at Exclusive National Auto Club. We apologize if you feel as though your interactions with ENAC were less than satisfactory. Upon looking into customer records, a full refund was processed back to the original payment method as of Feb ****. If you have any additional questions or concerns, feel free to call **************** at ************. Thank you.

  • Michele H

    Date: 01/08/2024

    Michele H

    Date: 01/08/2024

    No stars. I'm not sure who to blame. But I gave my personal bank info to exclusive national auto club. I have an Endurance car warranty. On Jan 3rd, I paid Endurance for 2 months bc I missed Dec's pymt. They have a 3rd party Mepco whom you make pymts to. I asked about getting back on auto pay and was told by mepco I wld have to call Endurance. When I called Endurance somehow I was talking to someone from exclusive national, who stated that my contract w/Endurance was null and void. I was confused and ended giving by info to exclusive national. We hung up. But it wasn't sitting right with me. So I called Endurance back and spoke with Nate (acct mgr). My acct was in good standing. He stated some companies buy phone #'s. I got angry when he said this bc in order to buy Endurance had to be selling. He offered me a free month. Told me to call exclusive national and cancel my contract. I so angry at this point but I call exclusive nat'l back and demand they cancel my contract and send me an email stating it's canceled. So far I have not received the email stating the cancelation. They were quick to send me an email to a link to log into their site.

    Exclusive National Auto Club

    Date: 02/10/2024

    Thank you for leaving a review regarding your experience with us at Exclusive National Auto Club. We advertise by mail, the Web, social media, and a few other platforms. I'm not exactly sure how you got in touch with us, but we always introduce ourselves as Exclusive National Auto Club ( E.N.A.C. ) on a recorded and monitored line. We apologize if you feel as though your interactions with ENAC were less than satisfactory. Upon looking into customer records, a full refund was processed back to the original payment method as of Feb.2024. If you have any additional questions or concerns, feel free to call **************** at ************. Thank you.

    Exclusive National Auto Club

    Date: 02/10/2024

    This account was voided out the same day, Jan 5th. The funds were released immediately. Please see the email that was sent to you today, February 10th, **** showing the voided payment.

  • Sharon L

    Date: 12/06/2023

    I was scammed and want my money back.The reason because they lied and never got documents

  • Cynthia S

    Date: 11/04/2023

    Cynthia S

    Date: 11/04/2023

    Was polite and friendly. Took the time to explain everything and I am glad I spoke to him today.

    Exclusive National Auto Club

    Date: 03/27/2024

    Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

  • annie b

    Date: 11/03/2023

    annie b

    Date: 11/03/2023

    very professional and helpful to the point with assistance and explanation of coverage

    Exclusive National Auto Club

    Date: 03/27/2024

    Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

  • Jeremy C

    Date: 11/03/2023

    Jeremy C

    Date: 11/03/2023

    Very informative and caring. He broke down the coverage and how’s its covered and how to use it.

    Exclusive National Auto Club

    Date: 03/27/2024

    Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

  • Margaret G

    Date: 11/03/2023

    Margaret G

    Date: 11/03/2023

    Anna - honey it’s been great talking to you because you made a situation that I know nothing about so great, very helpful at explaining things that I don’t know anything about

    Exclusive National Auto Club

    Date: 03/27/2024

    Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

  • Gwennice D

    Date: 11/02/2023

    Gwennice D

    Date: 11/02/2023

    ANNA * excellent, great, a good worker, very intelligent, patient, speaks clear and got me all the help I needed

    Exclusive National Auto Club

    Date: 03/27/2024

    Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

    Exclusive National Auto Club

    Date: 03/27/2024

    Thank you so much for leaving your review. We are pleased to hear that you had a good experience with our representative. Have a blessed and wonderful day!

  • Theresa G

    Date: 10/09/2023

    Theresa G

    Date: 10/09/2023

    They have done everything to help me, ****** especially she has been exceptional and fast. I hope in the future I get the same service ***************

    Exclusive National Auto Club

    Date: 10/16/2023

    We are extremely pleased to hear that you had a great experience with us at Exclusive National Auto Club. We strive to provide all of our customers with the highest quality service and ensure that each situation is handled with the utmost professionalism and care. Thank you for leaving your review and we look forward to having you as a valued lifelong customer. Stay blessed, buckle up, and drive safe!

  • La'Quisha K

    Date: 10/02/2023

    La'Quisha K

    Date: 10/02/2023

    So far so good they have really helped me out on things I need at this point

    Exclusive National Auto Club

    Date: 10/03/2023

    Always happy to help, please give us a call if you have any other questions or concerns

Exclusive National Auto Club is NOT a BBB Accredited Business.

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