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Business Profile

Express Shipping Services

Habit Parcel E Business Int. LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Customer Complaints Summary

  • 80 total complaints in the last 3 years.
  • 72 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    "express" shipper has been holding my product for a month with no updates to shipping or arrival times. They are a third party shipper for another business not located in your database using the name "xmasgifttly". I cannot get any information from either party as to why this is delayed or where my package actually is. I ordered a month ago and have gotten no resolution.

  • Initial Complaint

    Date:12/24/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order 2 Hoodies. They were delivered to this facility but never delivered to my home

  • Initial Complaint

    Date:12/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have ordered several items on November 25th and my items were shipped using this company. Now when I track my orders its telling me that they are at this facility and have been sitting there since December 3rd! It is now December 22nd and I guess its safe to say that my kids Christmas is ruined!! There is no way to contact them and this is unacceptable! This place need to be shut down!!

  • Initial Complaint

    Date:12/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Package has been in **********, *** since December 6th. I would like to have this delivered by Christmas.

  • Initial Complaint

    Date:12/21/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered November 20, 24 Still sitting at Shipping

  • Initial Complaint

    Date:12/21/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this business has had possession of my pakage for 2 or 3 weeks with no information and they never dropped it off to ****

  • Initial Complaint

    Date:12/20/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased an item from *********** on 12/5/2024. **** Tracking Number ************************** was provided. When using the **** website to track the order, here is what I see:On Its Way to **** Arrived Shipping Partner Facility, **** Awaiting ************************ December 19, 2024, 12:52 pm Shipping Partner: HABIT PARCEL EBUSINESS ******* Departed Shipping Partner Facility, **** Awaiting ************************ December 5, 2024, 12:09 pm Shipping Partner: HABIT PARCEL EBUSINESS ******* Arrived Shipping Partner Facility, **** Awaiting ************************ December 5, 2024, 10:09 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Picked Up By Shipping Partner, **** Awaiting ************************ December 5, 2024, 8:09 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Shipping Label Created, **** Awaiting ********************* December 5, 2024, 6:03 am I am no expert, but it appears that my package has been sitting at HABIT PARCEL EBUSINESS ******* for at least 15 days.

  • Initial Complaint

    Date:12/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a sweatshirt on **** an 12/10/24. Was handed over to this company for delivery or atleast delivered to the **** so that it is mail to me. Been in their facility since 12/12/24. Its been 8 days with no solutions to the problem in sight. Have contacted seller and no refund possible because they cannot get it returned to them from this company. It was suppose to be a Christmas gift for my son. Just angers me that there are businesses out there that are like this especially this time of the year.

  • Initial Complaint

    Date:12/19/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 3 *** Jerseys the last part of october and it arrived at this place according to the tracking numbet Nov 27th and it arrived many other dates with the last date being December 18th or 19th. You can use the sellers name and the other the tracking number!! These are presents for my grandchildren who are my sons children and he was told recently he has cancer. He had his thyroid removed and part of his kidney and they think they got it all! We are cautiously optimistic but these kids have been very positive.through all of this and they deserve a good Christmas!!! Please, help me anyway possible to get these to me! I would be so happy toget them here by Christmas and help them have a Merry Christmas!!! They deserve it so much!!! Everything Ive said is true.

  • Initial Complaint

    Date:12/19/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order on Nov. 27, 2024 Order Shipped Dec 1, 2024 Order Arrived in NJ Dec 9, 2024 Order is still referenced as being in NJ as of Dec 19 (10 days later) and has not yet ben transferred to the **** for delivery. **** contacted them and the package still hasn't moved.

Habit Parcel E Business Int. LTD. is NOT a BBB Accredited Business.

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