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Business Profile

Medical Records

iSolve RCM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Records.

Reviews

Customer Review Ratings

4.66

Average of 99 Customer Reviews

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Review Details

  • Carla R

    Date: 01/18/2024

    Carla R

    Date: 01/18/2024

    ******************* has been fantastic!! Always eager to help and speed the process. He was available and responsive at all times. Smart, clear and patient! Best experience with him.

    iSolve RCM

    Date: 01/19/2024

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

  • Margaret K

    Date: 01/18/2024

    Margaret K

    Date: 01/18/2024

    I am so happy to do business with this organization. You guys gave me a good rate that I was able to afford. You were even available after5pm to answer my questions or any concerns I had. Thank you very much RCM.

    iSolve RCM

    Date: 01/19/2024

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

  • Renee G

    Date: 01/11/2024

    Renee G

    Date: 01/11/2024

    ****** is very good about communication and getting his work done prompltly for our company.

    iSolve RCM

    Date: 01/18/2024

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

  • richard r

    Date: 01/10/2024

    richard r

    Date: 01/10/2024

    This company is done an incredible job throughout the upstart and now maintenance period of my account. They are very attentive to all my requests and get tasks done quickly and proficiently. Aiza, in particular, is extremely helpful in communicating with me to keep me updated on insurance credentialing. I would recommend them to any new or existing practice. ************ **********

    iSolve RCM

    Date: 01/18/2024

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

  • Bridget A

    Date: 01/06/2024

    I am the owner of a small speech therapy practice. I contracted with iSolve RCM to handle my credentialing and billing services. At the time of first contact, I let them know that I had several private pay clients that I did not want or need help with billing. They initially told me this was alright and they would just handle billing for insurance funded clients. I went through the credentialing process and I paid for 5 insurances, however, they were only able to fully credential me with 2 insurances and I was told I would have to wait an indefinite amount of time to hear back from the other insurance companies. I decided to move forward with the billing process at iSolve RCM and was paired with ***************** to help with billing. **** gave me very vague information about how to start the billing process via email and insisted that we speak over the phone, however, it took over a month for me to connect with her over the phone, despite multiple attempts. Meanwhile, I was seeing a ******** funded client without receiving payment, because I needed assistance with the billing. When I finally connected via phone with **** she told me how the billing process worked (which could have been a simple email) and that they would send a contract. **** was also insistent that ISolve RCM needed to handle all of my billing, not just insurance funded patients. I explained to her that I was told when signing on that ISolve could handle just my insurance funded patients. She said she would check with her manager and then sent me a poorly worded email stating that they had to be all or nothing with billing. I was misled by this company multiple times. They wasted my time and money. Now Im going to learn to bill insurance myself because if someone as incompetent as Heba can do it, I am sure I can learn to do it myself.

  • Nancy M

    Date: 12/22/2023

    Nancy M

    Date: 12/22/2023

    My Agency signed up with iSolve RCM for credentialing services. *************************** played a significant role in the decision, we are still in the credentialing application process but ******************* has been an asset and is available all the time.We hope to have final results soon to happily put a additional and great review!

    iSolve RCM

    Date: 12/26/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

  • Shelly M

    Date: 12/20/2023

    Shelly M

    Date: 12/20/2023

    Great job getting the information gathered and credientialing complete. Thanks so much

    iSolve RCM

    Date: 12/21/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

  • Paul T

    Date: 12/13/2023

    Paul T

    Date: 12/13/2023

    This review is about **** and iSolve.**** is knowledgeable, and understands what execution means.He is available, responsive, courteous and polite.So are the members of his team that I've dealt with, all the way up to the top.Thank you.

    iSolve RCM

    Date: 12/14/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

  • Keisha A

    Date: 11/15/2023

    Keisha A

    Date: 11/15/2023

    **** is very nice and responsive. Also informative about credentialing and guided me thoroughly on what was needed along with assisting with the necessary steps.

    iSolve RCM

    Date: 11/16/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

  • Toni W

    Date: 11/14/2023

    Toni W

    Date: 11/14/2023

    *** and ****** were hands down the best when it came to getting me credentialed. iSolve RCM is a ****************. Keep up the good work.

    iSolve RCM

    Date: 11/15/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

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