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Business Profile

Medical Records

iSolve RCM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Records.

Reviews

Customer Review Ratings

4.66/5 stars

Average of 99 Customer Reviews

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Review Details

  • Review fromDelores J.

    Date: 10/19/2023

    5 stars

    Delores J.

    Date: 10/19/2023

    Thank you for working with our team in getting credentials done! **** was very helpful and knowledgeable.

    iSolve RCM

    Date: 10/24/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

    iSolve RCM

    Date: 10/24/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromChristina W

    Date: 10/17/2023

    5 stars

    Christina W

    Date: 10/17/2023

    Great work on getting me credentialed with companies we were interested in

    iSolve RCM

    Date: 10/18/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromMary K

    Date: 10/11/2023

    5 stars

    Mary K

    Date: 10/11/2023

    They stay on top of issues and work to resolve.

    iSolve RCM

    Date: 10/17/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

    iSolve RCM

    Date: 10/17/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromDennisha W

    Date: 10/10/2023

    3 stars

    Dennisha W

    Date: 10/10/2023

    ****** my rep was just fine thank you for your help

    iSolve RCM

    Date: 10/17/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromZachary L

    Date: 10/09/2023

    4 stars

    Zachary L

    Date: 10/09/2023

    iSolve RCM's greatest strength is its staff customer service. Their ability to express their value of your business and having you as a customer is top-notch. However, at times, it can come across as too much. For example, there is a point in time where repeatedly saying, "Don't worry about it. We are handling it." without following with how you are going to handle it starts to sound like a dismissal of concern rather than a reassurance. Perhaps this is just my experience, but I would like to have been more explicitly involved, to have confirmation of documents and contracts, and to have estimated times to completion or at least until the next review.We started working with iSolve RCM in the beginning of May 2023 to get paneled with 6 different insurance companies. By the end of May, 2 were completed. By June 6th, 4 were completed. I believe a large reason for the barrier in completion was one of the insurance companies was changing its name and structure; another stopped taking applications for paneling before mine was processed.Given what I have heard about other credentialing companies, iSolve RCM is quick to deliver customer results and satisfaction. Thank you!

    iSolve RCM

    Date: 10/10/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromDavid B

    Date: 10/06/2023

    5 stars

    David B

    Date: 10/06/2023

    Good service and great communication. *** is very responsive and great at providing updates.I recommend them to colleagues.

    iSolve RCM

    Date: 10/09/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromJonathan D

    Date: 10/02/2023

    5 stars

    Jonathan D

    Date: 10/02/2023

    Great service. Very helpful with all credentialing needs. Highly recommended.

    iSolve RCM

    Date: 10/09/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromBridgette S

    Date: 09/29/2023

    5 stars

    Bridgette S

    Date: 09/29/2023

    Knowledgeable and supportive staff who are responsive and always respond to my questions. I have referred others to them and would definitely use them again. 5 stars!

    iSolve RCM

    Date: 10/02/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromAbiola A

    Date: 09/28/2023

    5 stars

    Abiola A

    Date: 09/28/2023

    My rep *** is a good person very passionate I would not have any problem if he had been the one doing my credentialing at the beginning but because things were started on the wrong side Ive had lots of revenue loss

    iSolve RCM

    Date: 09/29/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

    iSolve RCM

    Date: 09/29/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromDiana A

    Date: 09/28/2023

    5 stars

    Diana A

    Date: 09/28/2023

    Exceptional Support in ****************** License I cannot express how grateful we are to Isovev for assisting our **************** in obtaining our ******** license. Their expertise and unwavering commitment have been instrumental in our success.From the initial consultation to the final approval, their team demonstrated an unparalleled level of professionalism and knowledge in navigating *********** process. They provided clear guidance, ensuring all necessary documentation was in order and deadlines were met.Moreover, their attention to detail and personalized approach made us feel like a valued partner, not just another client. Their deep understanding of the healthcare industry and the regulatory landscape was evident throughout the entire process.Thanks to their tireless efforts, we can now offer essential services to a broader range of individuals, positively impacting our community. I wholeheartedly recommend this company to any organization seeking assistance obtaining a ******** license.Kudos to the team for their outstanding support and expertise!***** A Dasa ****************

    iSolve RCM

    Date: 10/04/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.

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