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Business Profile

Gutter Cleaning

Ned Stevens Gutter Cleaning & General Contracting, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.89

Average of 113 Customer Reviews

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Review Details

  • Ken K

    Date: 06/21/2024

    Ken K

    Date: 06/21/2024

    Ive been using *** Stevens for several years and have always been extremely satisfied with their work. They have excellent communication as to when the service folks will arrive and always come on time.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 06/22/2024

    Thank you so much for your feedback, we really appreciate the review!

  • Sue C

    Date: 06/21/2024

    This was my first experience with **** and I am very happy with the job they did cleaning out my clogged gutter. They did a total check of all gutters - were very efficient and careful of the landscape. I will definitely use them again.

  • Jane R

    Date: 06/10/2024

    Jane R

    Date: 06/10/2024

    *********. I really feel ripped off. I had to call to remind them they'd said they be there 'within a few days'...I GUESS one week later is 'a few' to some people. They arrived and left within 10 minutes. My main concerns were the plants growing in one small spot in the back and the inner surfaces and lip of the gutter in front. There is a gutter guard on the front. It was disgusting looking. I called and they kept saying they wanted to email me my recorded phone conversation. I denied the request bc I don't open attachments from outside places like this. They told me the gutter guard is not considered part of the gutter and they don't clean the outside. Explaining how the guard has a prominent rolled edge on it, part of it IS on the interior of the gutter. They didn't send anyone back to remedy it, 'offered me a discount of around 10%' and when asking to speak with a manager or supervisor, was put on hold, then cut off. The work was marginal, the customer service confirms they live in the world of idiocracy, where 'customer service' is a foreign language. Never again.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 06/11/2024

    ****, I called and left a voicemail. Please call me back or email me at ****************** so I can follow up with you regarding this review.

  • Harry P

    Date: 06/09/2024

    Harry P

    Date: 06/09/2024

    *** Stevens has been my trusted partner for gutter cleaning and maintenance services for years. Their team always arrives on time, equipped with the necessary tools and expertise to get the job done efficiently. With their thorough approach and attention to detail, my home's gutters have remained in top condition, providing peace of mind during every season.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 06/10/2024

    *****, thank you so much for trusting us with your home for years. We really appreciate your feedback and taking the time to write this review!

  • Michael C

    Date: 05/31/2024

    Michael C

    Date: 05/31/2024

    I recently used *** Stevens for gutter cleaning at my home and was extremely satisfied with their service. The team arrived on time, and was professional and thorough, ensuring that my gutters were spotlessly clean and functioning perfectly.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 06/01/2024

    Thank you so much for taking the time to post a review of your experience with us, we really appreciate it!

  • Adam G

    Date: 05/21/2024

    Adam G

    Date: 05/21/2024

    I have been with *** Home for a number of years now. They are professional, courteous, and always work to leave us in a good place with our gutter cleaning and our dryer vent service. But another important call out is their focus on quality and accountability. We had an issue one time and I think its worth noting that their leadership worked with me to resolve the matter. That is an important attribute of good professional follow-up service. Well done *** Stevens Home.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 05/25/2024

    ****, thank you so much for your review! We really appreciate it.

  • Callen L

    Date: 05/16/2024

    Callen L

    Date: 05/16/2024

    I recently used *** Stevens for gutter cleaning and was thoroughly impressed by their service. They were professional and efficient, arriving on time and completing the job quickly without sacrificing quality. The team also provided valuable advice on maintaining my gutters to prevent future issues.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 05/18/2024

    Thank you so much for taking the time to review our company! We really appreciate it!

  • Ch R

    Date: 05/10/2024

    Ch R

    Date: 05/10/2024

    Was unhappy with my previous gutter cleaners, switched to Neds and am very satisfied! They were thorough and respectful of the property and cleaned up all debris.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 05/11/2024

    Thank you very much for your review! We really appreciate the feedback.

  • Emma L

    Date: 05/08/2024

    Emma L

    Date: 05/08/2024

    Great customer service, both online and offline. I had a most satisfactory experience working with them from initial contact until even after the repair was done.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 05/08/2024

    Thank you for your review!

  • Maria P

    Date: 05/06/2024

    Maria P

    Date: 05/06/2024

    *********** partner did an excellent job and were very good about the cleanup & repair. Thank you.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 05/09/2024

    Thank you so much for your review! We appreciate your business!

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 05/09/2024

    Thank you so much! We appreciate your review!

Ned Stevens Gutter Cleaning & General Contracting, Inc. is BBB Accredited.

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