About
Important information
- Additional Info:
FirstEnroll is a third-party billing and administrative service provider, and they do not sell or directly manage health plans. Their role is solely focused on premium billing and administration, which means they do not have direct control over the sale, cancellation, or customer service interactions related to the health plans themselves.
We work with independent agencies that may offer various health-related services, but we do not engage in the direct sale or marketing of products.
As part of our billing administration services, we ensure that billing is halted once a member’s plan is canceled. We cannot prevent or address any issues that may arise from the independent agency's processing or cancellation timelines. If a member continues to experience billing after their cancellation, We encourage members to reach out directly to the sales agency for clarification and resolution.
FirstEnroll does not sell or market health insurance plans. They only handle premium billing and administrative functions for the programs offered by the independent sales agencies. They do work closely with their partners to ensure that members receive clear, written documentation at the time of enrollment that explains the nature of the plan, including the fact that the plan is not insurance but a discount program.
Overview
BBB Accreditation & Rating
About This Business
Products and Services
Service - Medical insurance premium billing.
BBB Accredited Since: 9/27/2022
Years in Business: 7
Business Details
- Local BBB:
- BBB Serving New Jersey
- BBB File Opened:
- 5/14/2019
- Business Started:
- 3/1/2018
- Date of New Ownership:
- 6/22/2023
- Business Incorporated:
- 2/26/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- First Enroll Administrator LLC (CA)
- First Enroll Admins LLC (OH)
- First Enroll, LLC
- Business Management:
- Todd Baxter, President/CEO
- Alison Fuller, Director of Compliance
Additional Contact Information
- Customer Contacts
- Erica Williams, Customer Contact
- Kathryn Dawson, COO
- Todd Baxter, President/CEO
- Additional Phone Numbers
- Other Phone: (732) 440-8600
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 82-4559652 for this business, issued by State Department of Banking & Insurance
State Department of Banking & Insurance
20 West State Street, CN-040
Trenton NJ 08625
Alabama
R010187012
5/16/2018
Business Privilege
Alaska
3001199744
3/1/2021
Exempt Third Party Administrator
Arizona
508790035
10/28/2019
Life & Health Ins. Administrator
Arkansas
3000334979
7/2/2018
Third Party Administrator
California
6001271
4/15/2020
Administrator
Colorado
20211364223
4/27/2021
Foreign Entity Authority
Connecticut
2709147
4/27/2021
Third Party Administrator
District of Columbia
400320803244
3/30/2020
Gen Business License
Delaware
504648085
7/5/2018
Third Party Administrator
Florida
20-824559652
3/6/2020
Third Party Administrator
Georgia
201589
12/20/2019
Certificate of Authority
Hawaii
505448
1/1/2020
Third Party Administrator
Idaho
774079
4/17/2020
Third Party Administrator
Illinois
3000297576
5/8/2019
Third Party Administrator
Indiana
3370505
9/5/2018
Third Party Administrator
Iowa
1002322545
8/14/2018
Third Party Administrator
Kansas
n/a
3/12/2021
Third Party Administrator
Kentucky
999343
7/19/2018
Non-Resident Administrator
Louisiana
LDI 674160
10/25/2018
Third Party Administrator
Maine
TAF373657
1/26/2021
Third Party Administrator
Maryland
Z21882972
6/23/2021
Corporate Qualification from DA&T
Massachusetts
82-4559652
5/7/2021
Certificate of Registration
Michigan
n/a
9/14/2018
Certificate of Authority
Minnesota
40737852
9/14/2018
Third Party Administrator
Mississippi
15033593
6/18/2018
Third Party Administrator
Missouri
n/a
5/21/21
Certificate of Authority
Montana
TPA 737
7/1/2020
Certificate of Registration
Nebraska
161561
8/6/2018
Certificate of Authority
Nevada
3360961
8/6/2018
Certificate of Registration
New Hampshire
T3488
6/15/21
Third Party Administrator
New Jersey
0450245242
6/1/2018
Third Party Administrator
New Mexico
3000340831
7/12/2018
Third Party Administrator
North Carolina
TP037371
7/1/2018
Third Party Administrator
North Dakota
3000331642
6/26/2018
Third Party Administrator
New York
DOS ID 5992096
4/19/2021
Certificate of Authority
Ohio
1205743
1205743
Third Party Administrator
Oklahoma
505222747
9/12/2018
Third Party Administrator
Oregon
3001283099
4/37/21
Third Party Administrator
Pennsylvania
862834
8/1/2018
Insurance Administrator
Rhode Island
3000702529
9/28/2019
Third Party Administrator
South Carolina
1900853735
8/16/2018
Third Party Administrator
South Dakota
10020781
2/2/2021
Third Party Administrator
Tennessee
614523
8/1/2018
Certificate of Authority
Texas
13765795
7/31/18
Certificate of Authority
Utah
678077
7/18/18
Third Party Administrator
Vermont
client ID 299103
4/18/2021
Certificate of Authority
Virginia
T0753709
6/8/2018
Certificate of Authority
Washington
604706826
5/7/21
LLC Business License
West Virginia
T0585
8/15/2018
TPA Certificate of Authority
Wisconsin
3000349636
8/2/2018
Benefit Plan Administrator License
Wyoming
385704
11/16/2018
Third Party Administrator
Additional Information
- Payment methods
Credit Card or ACH payments accepted
- Refund and Exchange Policy
- Policies are set by member's chosen carrier
- Business Categories
- Insurance Services Office, Billing Services
More Resources
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