We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Warranty Plans

Select Home Warranty LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

This profile includes reviews for Select Home Warranty LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Select Home Warranty LLC has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.5

    Average of 2,321 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • tyler l

      Date: 07/18/2022

      Nightmare!!
      Third update: My AC broke and Select Home Warranty took 2 weeks to fix it in 100 degree weather. They lied to me on multiple occasions during this process. They wanted to save $200 which is why it took 2 weeks to order generic parts for the repair rather than having the repair done in 3 days with the appropriate Carrier parts. They lied to me and said they had ordered Carrier parts. They lied to me and said the repair technician didn't have parts which is why SHW had to order them. I confirmed all of this to be false. This was unethical and inhumane and this company will be losing all 5 of my accounts now. So saving $200 dollars just cost them over 10k in business with me plus all the people I will be steering away from them in the future. I work in real estate so this will cost you.
      Second update: Do not use this company. You have better customer service options when it comes to home warranties.
      Sales people were great obviously but customer service has been a total nightmare.
      They won't answer the phone when contractors call so you have to schedule 2 visits with your contractor.
      I've now requested 3 times for my policy to be emailed my policy information and have not received it. I own 4 separate 5 year policies with them. Really regret my purchases now.
      I've spent hours on the phone with them just for simple services.
      Updated: Contract clearly states when they decide on a cash settlement rather than repair or replace they pay you cash but this is not true. You have to jump through a bunch of hoops sending invoices, repairing and replacing the item yourself etc. I spent an hour on the phone over a measly $100 check. Other warranty companies just mail a check no question.
      Subpar customer service, communication is poor, emails look like they were formatted in the 90's and lack needed info such as address, policy number etc. The website is useless.

    Select Home Warranty LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.