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Business Profile

Legal Services

Meadowbrook Legal Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Services.

Complaints

Customer Complaints Summary

  • 23 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Meadowbrook Legal Group has engaged in misleading business practices that have left me frustrated and in a worse financial situation. I enlisted their services to help manage my debt, but the experience quickly became problematic.From the outset, I was pressured into signing a contract, with the sales representative insisting that I deposit money into a savings account intended as a negotiating tool. They assured me that the only charge I would incur was a monthly administrative fee. However, I later discovered that they did not directly manage this savings account, but instead worked with a different ********* my disappointment, they failed to provide any actual services that justified the expenses I incurred. When I sought a refund for the concealed fees, I was informed that these fees were neither refundable nor reimbursable. As a result of paying these undisclosed fees, I find myself in a more challenging financial situation than before.I intended to save for a debt settlement, but the hidden fees buried in the contract, coupled with the pressure to sign, prevented me from making an informed decision. Meadowbrook Legal Group has intentionally obscured the fees, making them difficult to detect. Despite their continuous charges, they provided no services in return. I am now seeking a refund for these unjust fees.

  • Initial Complaint

    Date:10/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife, ******** were having financial problems due to her health back in March of 2022. We contacted Meadowbrook Legal group and they said they would set up a loan repayment to all our creditors. They set it up for us to pay them $774.85 per month. They told us to stop paying the creditors and let them take care of it. They also said to ignore any text, mail or email from the creditors. As of September 2024, we have paid them $24,020.35 and all they did was pay 2 small bills totaling less than $2,000. Now we still are getting calls from our creditors and one is even taking us to court. When we try to call them we wait on hold a long time and then get the message to leave our phone number and they will get back to us, which they never do. I have the contract, but i will have to get it scanned or send a copy by regular mail to you What can we do?

  • Initial Complaint

    Date:09/20/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Enrolled in debt consolidation. Their fees were supposed to ONLY be taken once they settled a debt. I've paid in nearly 7000 and they have not completed a settlement nearly 2 years later. Most debtors Enrolled haven't even had contact with them. On top of it, all the money I paid in is gone. ***. I call, no one will answer me or slams me to voicemail. I want my money back

  • Initial Complaint

    Date:07/08/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted this company on November 2022, they offfer to help with my credit cards debts, non of my major debts was settled, and for the last 2 years I still paying them the total of 581,00 dollars , now my paycheck is getting 10% garnishes, plus another one will start getting my pay garnish. I can barely due my mortgage payments because of this neglect, scam company

  • Initial Complaint

    Date:05/20/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I utilized Meadowbrook legal group to assist with debt relief and have not received any updates and recently received a letter from the company that they are in litigation for their process of retracting funds for payment. I am getting letters from my creditors and have not been able to get in contact with the law group. .

  • Initial Complaint

    Date:05/16/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for debt relief with Meadowbrook in June 2023. At that time, I had a good credit standing. They advised me to stop making payments and let the attorney (*********************) handle it. After signing a contract and drafting ****** out monthly I thought I was in good hands and that this agency would be completely transparent with me. After I tried several attempts to reach them without word, I started to really worry. They never returned any of my calls and when I finally got through, they brushed me off and gave me another number for 'my' attorney (also no answer). I thought this was all my fault, I felt trapped and I'm out thousands not to mention the creditors attached late fees and interest charges further increasing my debt. This is horrible to do to people, I paid them $656.68 monthly to **************** only to find 542.00/month went to the group first and only $114.00 went to my resolution account. The one time I get through waited almost 2 hours, I asked to speak to a supervisor (on hold for another 45min). ***** from the escalations department didn't know exactly why the company wasn't answering and said I can opt out without penalties and I can ask for an additional amount refund- that I still haven't received. I reached out to another resolution center; I didn't want to wait any longer and with the ******* I started this process all over again. This company (A+ rating) has been great to deal with and contact me almost weekly, I feel like I was fooled but got out just in time. I still call Meadowbrook and wait on hold; I want my $4360.00, that's a lot of money I could give to the new balance, especially considering the interest and late payments. I can only hope to receive the money Meadowbrook owes me for not doing the job they were hired for!

  • Initial Complaint

    Date:04/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by Meadowbrook to help settle some debts. Seemed like a pretty good deal and a decent company to work with. I was informed that it would take a few months to get things rolling, but that everything would play out in the end.Started drafting fees from me in October of 2023. Received a phone call from an attorney in early November explaining he would be my direct contact for all legal matters. Fast forward to last week when I received an email stating that Meadowbrook was being sued by the ****************** Protection Bureau.Ive been emailing and calling them nonstop to try to cancel my agreement with them (as their third party company *************** is still drafting my bank account) and have received zero communication back. Even the attorneys direct number has been disconnected!This is atrocious. This company preyed on people in need of relief and now the government is suing them, meanwhile their customers are left hanging and paying more and more to a company that barely even exists!

  • Initial Complaint

    Date:04/08/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company promised to settle all of my credit card debt in February of 2023. They told me the first settlement would be reached in 8 months. Zero settlements have been reached, and they have taken fees out of the money I am paying them. I was promised if I received a summons, I would be represented in court by a lawyer. My court date is now in two days and I was not given a lawyer. When I call, I am on hold for over an hour, and they do not have answers for me besides that the system has been down and we have backlog. All of my accounts are now in collections, and I am in a worse spot than where I initially was. They are no longer helping me, just taking my money. Now upon reading others reviews, I believe it is all a scam. There has been no resolve.

  • Initial Complaint

    Date:03/20/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In July I joined Meadowbrook legal group to consolidate my bills and as of March 20th I have not heard from them. They were taken 410 out of my account every month.I've called ************** can't get through to any of the numbers that they give me. One number does have recordings, but doesn't tell you much. A lot of people have commented on that website that it's a scam edit. They have taken their money. I have not heard from them. And what are refund of my money? Did they took out which is $3800? They don't respond to emails or phone calls. Most of the numbers that you call have been disconnected.

  • Initial Complaint

    Date:03/14/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Spoke with a representative at the beginning of June and had a wonderful experience and great communication before pulling the trigger and signing up for their service.Once I signed up, communication became non existent and if there is any communication it's from my end initiating it and waiting 2+ hours on hold just to be told something different each time.They never opened the account for my funds to go into for the debt relief service, 3 months later is when I found out after calling each month since opening the account. They told me to stop paying the bills because of the service but they literally haven't done anything but have me kill my credit score.I don't even want the service but I can't even get in touch with anyone to try and fix the situation or to find out if they are going to hit me with penalties for THEIR mistake.

Meadowbrook Legal Group is NOT a BBB Accredited Business.

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