Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Travel Agency

Right Travel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

About

About This Business

This company offers travel tours.

Products and Services

Escorted Tours, Independent Tours, Custom Tours, Private Tours, Multiple Countries Tours

Years in Business: 22

Business Details

BBB File Opened:
4/15/2008
Business Started:
5/19/2003
Business Started Locally:
5/19/2003
Business Incorporated:
5/19/2003
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Medhat Elsergany, President

Additional Contact Information

Principal Contacts
Mr. Medhat Elsergany, President
Customer Contacts
Mr. Medhat Elsergany, President

Additional Information

Payment methods
Form of Payment: Bank check, wire transfer or major credit cards. Credit card will be processed only upon submission of a completed Right Travel Credit Card Form as a part of the invoice with customer initial on all pages. Third-party credit cards are not acceptable. All payments made within 30 days of departure must be in the form of a certified check, money order, or credit card. Payments made by wire transfer must include an additional $35 wire transfer fee. There is a $30 fee for returned checks
Refund and Exchange Policy

Cancellation: Once a partial or full payment has been made, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. 

 

Deposit is non-refundable
90 to 61 days prior to departure: 35 percent of cost
60 to 31 days prior to departure: 50 percent of cost
30 days or less prior to departure: 100 percent of cost
There is no refund for any unused portion of the service, regardless of the reason. Right Travel paid all suppliers in advance and would not get a refund from suppliers for any reason.

Business Categories
Travel Agency, Tour Operators

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.