Reviews
This profile includes reviews for Dreamstyle Remodeling, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 432 Customer Reviews
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Review fromChuck H
Date: 07/03/2025
1 starChuck H
Date: 07/03/2025
****** location is not a trusted contractor. No customer service no clear communication never answered phone . Its a money waste with them the market is have who can do better job and more trustworthy service. Thank you *****
Dreamstyle Remodeling, LLC
Date: 07/09/2025
Hello, I sincerely apologize for the bad experience you are having with our company if you'd like please email us at: *********************************************** and we will escalate this to upper management.Review fromM. E.
Date: 06/21/2025
1 starM. E.
Date: 06/21/2025
I originally wrote a good review but this is a follow up to warn other potential customers of their LIFE TIME WARRANTY. We had windows and showers installed by Dreamstyle a few years ago. We did have issues with the install but they would respond promptly and fix it. Of course we had 2 years to pay them off which we did in 2024 so maybe because we are no longer paying customers they are ignoring us???????? Fast forward to this year their response has been UNRESPONSIVE! I have problems with the showers and our screen door since April 2025. I have called, emailed & even provided pictures and they still have not contacted us with a date as to when they will fix them. Their Life Time Warranty is very questionable so future customers beware! I will be contacting any and all agencies that help customers like me against companies like this one!Dreamstyle Remodeling, LLC
Date: 06/23/2025
Hello, I sincerely apologize for the bad experience you had with our company please email us at customersatisfaction@dreamstyleus and we will escalate this case to upper management.Review fromLucia T
Date: 06/20/2025
1 starLucia T
Date: 06/20/2025
30 k shower was done so badly it needed to be redone, and after months of calling it was redone only to be left half completed HORRIBLE CUSTOMER SERVICE Once they get your money you will never hear from them againDreamstyle Remodeling, LLC
Date: 06/23/2025
Hello, I sincerely apologize for the bad experience you had with our company, please email us at *********************************************** and we will escalate this case typo upper management.Review fromTravis S
Date: 05/27/2025
1 starTravis S
Date: 05/27/2025
Had a shower installed in Feb 2025, it is May 2025 and it still isn't working. They failed to fully seal in the shower. Have attempted contact numerous time through different numbers. Did finally get an appointment scheduled to get it finalized, the worker no call/no show. Apparently was sick, was told i would be contacted once a new date could be scheduled. That was two weeks ago. Shower looks great, just can't use it without damaging the walls since they failed to fully finish it. Have left numerous voice mail messages and their website, awaiting contact.Avoid, if you don't, ensure everything is 100% even if you think it was obvious they should have done it to begin with before making final payment. Missed the fact that they didn't seal the window in the shower. This raises great concerns with me about the validity of their "lifetime" warranty.Dreamstyle Remodeling, LLC
Date: 05/29/2025
Hello, I sincerely apologize for the bad experience you are having with our company, if you'd like please send an email to *********************************************** and I personally will escalate this case to upper management and resolve it asap.Review fromAmy A
Date: 05/20/2025
1 starAmy A
Date: 05/20/2025
Would leave 0 stars if I could. The sales person lied about the financing terms, interest and is costing me over $7000 in interest because of their lies. I have been trying to get in contact with a sales manager "*******" for over 2 months and he apparently refuses to return the phone call, telling others that he gets a full voice mail, but schedulers and others are able to get in contact with me with no issues. I hate that I spent even one ***** with them.Dreamstyle Remodeling, LLC
Date: 05/23/2025
Hello, I sincerely apologize for the bad experience you are having with us and for the sales manager not returning your calls, if you'd like please send an email to *********************************************** and I personally will escalate this case to upper management and resolve it asap.Review fromGreg T
Date: 05/06/2025
1 starGreg T
Date: 05/06/2025
Have been trying to get these guys to come and check the cracks in the stucco they did 5 years ago. It is still under warranty. Been playing phone tag for two months trying to set up an appointment to get someone out here. Finally got one scheduled for today and no one showed up or called to say they weren't coming! Now I am waiting for a call from a manager to give me another excuse about why they aren't doing anything about this issue. I even got the number for the district manager who is somewhere out of state and called her. Of course I got no answer so I left another msg about the situation here in **. I would not do business with these guys again. I want them to take care of these cracks and then leave me alone. I wish I could give a negative star but I can't.Dreamstyle Remodeling, LLC
Date: 05/09/2025
Hello, I sincerely apologize for not resolving this case up until now, if you'd like please send an email to *********************************************** and I personally will escalate this case to upper management and resolve it asap.Review fromDora M
Date: 04/24/2025
1 starDora M
Date: 04/24/2025
The company offers you the moon but they do not honor their word. I decided to cancel the proy/ject within the three day deadline given. I made an agreement on April 8, 2025 and cancerlled on April 9, 2025 by email and by phone. I called and email the sales team, customer service and project manager without a response. I would not recommend this company to anybody. They claim they have a local oiffice but I could not find it. I finally spoke to ******* ****** on April 10, 2025. As per ******* the job appear as cancelled on their side. I requested a copy of the cancellation. He was to send me a copy of the cancellation for my peace of mind. As of today, I have not received anything.Dreamstyle Remodeling, LLC
Date: 04/25/2025
Hello ****, I sincerely apologize for the miscommunication from our end, if you'd like please email us at *********************************************** and we will escalate this case and make sure you get a copy or an email confirming the cancelation of the contract.Review fromTd L
Date: 03/28/2025
1 starTd L
Date: 03/28/2025
Terrible company they claim to have this "lifetime warranty" but they don't honor it. You can get them out for minor things, but the second something major occurs like the shower pan cracking you get ignored when you call. They put you on indefinite holds if they do answer, then hang up on you when you sit there waiting for a response. My mother has been calling for three months and not a single call has been returned. Absolute waste of $8,000. ***** this company at all costs, they don't back their product.Dreamstyle Remodeling, LLC
Date: 03/31/2025
Thank you for sharing your feedback, and were very sorry to hear about your experience. We sincerely apologize for any miscommunication or inconvenience caused by the process and the issues you are having with the shower pan. Its never our intention to leave our customers dissatisfied, and we take your concerns seriously. Wed like the opportunity to review your situation and address the issues youve mentioned. If youre open to it, please email us at *********************************************** with your contact information so we can look into this further.Review fromJohn and Catalina P
Date: 03/21/2025
1 starJohn and Catalina P
Date: 03/21/2025
After contracting with Dream style Remodeling Inc. to replace 3 windows in my home, I have come to the conclusion that I would never use Dream style Remodeling again. Ever. Do not be fooled like I was! Replaced window in dining room did not match another window in same room, until I complained. Replaced window in guest bedroom still moans in high winds. Replaced DEFECTIVE window in laundry room still has not been addressed. This contract began on 9/19/25 and as of 3/20/25 after repeated unanswered phone calls, still has not been completed. What has happened however, is their finance company has begun to charge us for an unfinished job. They told me if we fail to pay, they will have no choice but to deem our contract as "unpaid" and will send it off to a collection service.Dreamstyle Remodeling, LLC
Date: 03/25/2025
Thank you for sharing your feedback, and were very sorry to hear about your experience. We sincerely apologize for any miscommunication or inconvenience caused by the process and the issues you are having with the windows. Its never our intention to leave our customers dissatisfied, and we take your concerns seriously. Wed like the opportunity to review your situation and address the issues youve mentioned. If youre open to it, please email us at *********************************************** with your contact information so we can look into this further.Review fromMegan V
Date: 03/12/2025
5 starsMegan V
Date: 03/12/2025
Everything in this process was easy and smooth. Started off great with our sales guy, who was incredible in helping us select the best options for our house and family. Our project manager, was great too and talked over process moving forward, timelines, verified measurements, etc. The guys who did the install were amazing!!! Their communication was next level in terms of arrival time, process, any concerns on either side (for exampleBarry identified trim on the house that we need to replace to protect our windows). They were fast, efficient workers with an incredible eye for detail. They cleaned up along the way and frankly left many areas better than they found them while cleaning up after themselves. They also finished more than a day early, which helped my husband and I out greatly! The windows themselves are absolutely beautiful, blocking out the elements and noise and clearly look high quality. Highly, highly recommend.Dreamstyle Remodeling, LLC
Date: 03/18/2025
Hey *****,Thank you for your wonderful review of the work completed at your home. We appreciate your business and recommendation.
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