Reviews

Review Details

• Review fromChiem K

  Date: 04/21/2025

  1 star

  Chiem K

  Date: 04/21/2025

  This company has scammed me. I pay for a spousal visa and pay for it to be sent to USCIS. I don’t know what I did wrong to this company for them to discriminate against me. I really want a refund but it pass the 14 days. The paperwork has been complete for year and they won’t send it. Really regret using this company

  RapidVisa, Inc.

  Date: 05/01/2025

  Dear Chiem,

  We're very sorry to hear about your experience and truly regret that you felt let down during this important process. We understand how stressful immigration journeys can be, and we never want our customers to feel unsupported.
  
  Your concerns were escalated to a supervisor, and your case was prioritized to ensure it moved forward. We’re glad to confirm that your application has now been submitted to USCIS.
  
  If there’s anything else you’d like to discuss or if you have further questions, please don’t hesitate to reach out. We're here to help.

   

  Sincerely,

  The RapidVisa Team

• Review fromHilda O

  Date: 04/21/2025

  5 stars

  Hilda O

  Date: 04/21/2025

  I had a great experience using RapidVisa to submit my naturalization application to USCIS. The process can be overwhelming, but RapidVisa made it incredibly easy and stress-free. Their platform guided me step-by-step, ensured I had all the right documents, and caught any mistakes before submission. The customer service was also responsive and helpful whenever I had questions. Thanks to their support, I felt confident and well-prepared. I highly recommend RapidVisa to anyone navigating the immigration process—they truly make it simple and manageable!

  RapidVisa, Inc.

  Date: 04/22/2025

  Dear Hilda,

  Thank you for your wonderful feedback! We're so glad the RapidVisa platform and our team could make your naturalization process straightforward and less stressful. Please don't hesitate to contact us again should you require further assistance in the future.

  Sincerely,

  The RapidVisa Team

• Review fromGary N

  Date: 04/15/2025

  5 stars

  Gary N

  Date: 04/15/2025

  RapidVisa has been great from the very beginning. The removal of status process took a little extra time but once we gathered all the documents, the RapidVisa team reviewed the packet and gave us an opportunity to review before mailing. Less than two weeks after RapidViss mailed the packet, my wife received her four year green card extension. RapidVisa has been great and we are very satisfied with the cost and with all the help they have given us along the way.

  RapidVisa, Inc.

  Date: 04/21/2025

  Dear Gary,

  Thank you very much for sharing your positive experience! We're glad to know we could assist you through the process and that your wife received her green card extension quickly after mailing.

  Please don't hesitate to contact us again should you require further assistance in the future.

   

  Sincerely,

  The RapidVisa Team

• Review fromMaurice R

  Date: 04/14/2025

  5 stars

  Maurice R

  Date: 04/14/2025

  I'm honestly shocked at all the bad reviews. My experience has been nothing short of amazing! Yes constantly uploading documents and waiting for a review sucks but once that process is done its pretty much smooth sailing. I'd highly recommend this service and boundless to anyone. I'd like to recognized Phoemela Udal - she's simply the greatest. Nina ***** is also very pleasant.

  RapidVisa, Inc.

  Date: 04/15/2025

  Dear Maurice,

  We appreciate your honest feedback regarding the document process and are so delighted to know your overall experience has been amazing, thanks in large part to the exceptional support provided by Phoemela and Nina. Thank you for taking the time to share your positive perspective and recommendation.

  Please feel free to contact us again if you require any further assistance as you continue your journey.

   

  Sincerely,

  The RapidVisa Team

• Review fromdavid e

  Date: 02/24/2025

  1 star

  david e

  Date: 02/24/2025

  so I got the K-1 a premium with the AOS jstatus..,on the K-1 it was good..., but when it comes to my adjustment of status it's terrible they keep asking for same documents over and over again ..,and they got same 24hrs to 48 hrs for respond still nothing.., you need to call them to find out whats going on.., and then they just gonna repeat what they say to you the last time asking for documents take note same one., they just gonna make you submit another documents until it will be months and then if you're doing your refund they will say if we can update you today will you considering refunding so i tried yet still failed same thing again..,so decided to take a refund 1st agent tell me 3 to 5 Business days now it became 5 to 10 business days telling me it will take 5 to 10 business days now my friend got her green im still stock waiting for my refund thats why i record every convo we got too

  RapidVisa, Inc.

  Date: 03/02/2025

  Dear David,
  
  We sincerely apologize for the frustrating experience you've had with your Adjustment of Status process and refund request. We understand how important this is to you and regret any delays and repeated document requests that have caused inconvenience.
  
  Please know that we take your concerns seriously, and your feedback helps us improve our service and customer experience. We truly appreciate your patience and remain committed to resolving these issues and enhancing our processes.

   

  Sincerely,

  The RapidVisa Team

• Review fromNathan H

  Date: 02/22/2025

  1 star

  Nathan H

  Date: 02/22/2025

  More like VapidVisa, because in the end, you won't get anything of use from these idiots. These people suck harder than a supercharged Dyson. Don't waste your money or more importantly time. This place danced around actually completing our removal of conditions application for more than seven weeks. We're now past the window opening to file it, and the only thing these jokers have assembled for us is an application full of errors, with the wrong evidence attached. Don't get suckered in like we did -- save yourself the $500 and DIY!

  RapidVisa, Inc.

  Date: 02/26/2025

  Dear Nathan,
  
  We appreciate your feedback and regret that your experience did not meet your expectations. Our team worked diligently to assist you with your application, and we understand your frustration regarding the timeline.
  
  As you intended to file on the earliest possible date, we recognize that delays in document uploads and communication impacted the process. Despite these challenges, we remained committed to completing your application. When you requested to review the draft before submitting the filing fee, we accommodated this request. However, because the draft had not yet undergone final quality assurance, it was not in its completed form. We acknowledge that missing photos in the draft caused further frustration, and we offered to correct these issues, but you opted to proceed independently instead.
  
  We truly regret that our service did not meet your expectations, and we appreciate the opportunity to address your concerns. If there is anything further we can do to assist you, please feel free to reach out.
  
  Best,
  The RapidVisa Team

• Review fromDennis B

  Date: 02/20/2025

  1 star

  Dennis B

  Date: 02/20/2025

  They suck,and lie, about everything, what a scam. .you ask for your money back because of doing nothing but take my money, every month.they owe me 2000.00dont go to these scam artists. They kept making me send paperwork for 6 months for the first part , which should only take 3 weeks.

  RapidVisa, Inc.

  Date: 02/26/2025

  Dear Dennis,
  
  We sincerely regret that your experience did not meet your expectations. Our goal is to provide efficient and supportive service, and we apologize for any frustration you encountered.
  
  We understand your concerns regarding the processing time and the refund request. We’re glad that you were able to connect with one of our supervisors, who assisted you with sending your documents back and addressing the refund process.
  
  If you have any further questions or need additional assistance, please don’t hesitate to reach out. We appreciate your feedback and the opportunity to improve our services.
  
  Best,

  The RapidVisa Team

• Review fromSamuel B

  Date: 02/13/2025

  2 stars

  Samuel B

  Date: 02/13/2025

  Very good service unless you go with their “premium” service, the specialists don’t take phone calls so you end up playing a game of telephone between the representatives and the specialists. I had a flawless experience with my K1 application and a disaster with my AOS application because I used the “premium”. The only difference between services is without premium you need to print all the forms and documents yourself and send them in. I really think if I could have been able to directly speak with my specialist I would have paid a lot more for the service and been much happier.

  RapidVisa, Inc.

  Date: 02/18/2025

  Hi Samuel,
  
  We appreciate your feedback and are glad to hear that you had a positive experience with your K1 application. We understand your frustration with the communication process during your AOS application using our premium service.
  
  We want to clarify that while specialists may not be directly available for phone calls, your assigned Application Guide serves as your primary point of contact. They work closely with the specialist to address your questions and concerns, ensuring clear and efficient communication.
  
  If you have any questions or concerns moving forward, please don't hesitate to reach out to your Application Guide directly. They are dedicated to providing you with personalized support and guidance throughout the entire process.
  
  We value your feedback and are continuously working to improve our services. We appreciate your understanding.

  Sincerely,

  The RapidVisa Team

• Review fromIvan C

  Date: 11/12/2024

  4 stars

  Ivan C

  Date: 11/12/2024

  The only reason why we didn't give 5 starts to RapidVisa is because of their Case Production Team/Specialist. Ivan & Suzanne

  RapidVisa, Inc.

  Date: 11/17/2024

  Thank you for sharing your feedback.We appreciate your honesty. If there’s anything specific about the case production team that we could improve, we’d love to hear more. Your insights are invaluable as we strive to provide the best possible service. Thank you again for choosing RapidVisa!

• Review fromAnitra M

  Date: 09/19/2024

  1 star

  Anitra M

  Date: 09/19/2024

  As I was making my installment payment which rapidvisa told me I will not be affected by the new fees increase which I started my payment on the 28th of February 2024,Rapid visa allowed me to finish my payment in July and I never had anything from them only to receive a message from them after I have completed my payment three weeks later I didn't hear from my agent that I was still having a new fees, they sent me an email showing completed payment weeks later rapid visa sent me a message that I need to pay for the balance of 916 dollars more for a payment I have already been informed of completion, now my petition process is on pause. Rapid visa is unable to put this clear for their customers to understand, also they are slow to pursue your process,when you ask for your money back the don't repay you what they are suppose rather they take about a 70? or more of your money, you can't even contact them 24hours on phone. This action is making me feel as though they are scammers because they don't tell you the whole truth they keep things you should know at first secreted to lure people in and charge you for things they have not truly completely finished. And this is truly frustrating and depressing. They kept reminding me that I have to pay the child fees of 479 dollars in the month of April and not once did they tell me that my fees was more than that out of 2000 dollars plus the only want to refund 535 dollars saying the only refund the government fees.

  RapidVisa, Inc.

  Date: 09/26/2024

  Hi Anitra, 
  
  We take customer satisfaction seriously and want you to know that your experience matters. We sincerely apologize for the confusion and frustration you've experienced. We strive to be transparent at all times, but it appears there was a misunderstanding regarding the updated fees and the payment timeline. 
  
  Although you started your application before the government's increased fees took effect, you were unable to complete the requirements even after we sent you multiple reminders to ensure your process would be completed before the fee increase deadline. Unfortunately, as your application wasn't submitted in time, the new fees became applicable.
  
  We understand that this situation has caused stress, and we deeply regret any misunderstandings. I’m glad to hear that you and one of our supervisors were able to agree on keeping your account active while you explore options for a tourist visa until you’re ready to proceed with the immigrant visa petition.
  
  Please know that we're committed to supporting you as you move forward. If you have any additional questions or need further assistance, our team is here to help.
  

  
  Sincerely,
  The RapidVisa Team