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Domain Listings LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 241 total complaints in the last 3 years.
  • 57 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Domain Listings sends out mailers that look like bills for a service, which they have not provided. I had to stop my wife from paying it, thinking it was an actual bill for our website. I have asked this company to stop sending these mailers to us on TWO different occasions, and they refuse to stop. They also refuse to alter their mailers. Someone not paying attention will just mail off the requested $288.00, thinking it was a business expense (almost happened today).

    Business Response

    Date: 07/10/2025

    Removed from OUR mailing list...

    Customer Answer

    Date: 07/10/2025

     
    Complaint: 23577463

    I am rejecting this response because: Is this ALL ******* NETWORKS offices or just yours? It BETTER be ALL of them.  Search the web - you are being reported as scammers daily.

    Sincerely,

    ******* *******

    Business Response

    Date: 07/11/2025

    WE ARE NOT DOMAIN NETWORKS... WE ARE DOMAIN LISTINGS NOT THE SAME COMPANY.

    Customer Answer

    Date: 07/11/2025

     
    Complaint: 23577463

    I am rejecting this response because: I suggest you view the attached "bill" you sent and try that again. It clearly states it is from "Domain listings".

    Sincerely,

    ******* *******

  • Initial Complaint

    Date:06/24/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    in March of 2024 I had a terrible car and am just now getting my life back to normal. During this year, our non-profit Friends of **************************, *****, ** received and paid 4 different bilings from the following: Domain Listings on April 15, 2024 and May 14, 2025 for $288.00 each, Nat'l Domain LLC on September 20, 2024 for $224.00. Domain Networks on October 9, 2024 for $289.00...a total of $1089.00 ***************** cannot afford this money when the businesses do nothing for us. I realized these were all scams on June 16 when our treasurer presented another bill from Domain Listings and I questioned the billing because I know our two Domains are paid for by other ***** services. I called the Domain Listings and the phone call was very quickly disconnected when I explained why I was calling. The other two I have not contacted, yet, but will do so as soon as I have time.

    Business Response

    Date: 06/24/2025

    Send proof of payment/payments for domain listings

    Customer Answer

    Date: 07/09/2025

    I had not heard from you nor Domain Listings until today...I will get proof of payment to Domain Listings and you...I don't understand how this case can be closed when today is the first communication I have had from either of you...

             ***** Y Smith 

    Customer Answer

    Date: 07/10/2025

    I can't get photo copies of checks to load, but as stated previously,  check numbers were # **** April 15, 2024 and # **** May 14, 2025...Domain Listings has to have those payments recorded...I  will  keep trying to get copies uploaded...can find no placr to upload?????

    Business Response

    Date: 07/10/2025

    I'm sorry but I do need some type of proof of payment.

    Customer Answer

    Date: 07/10/2025

    I cannot upload pictures on here but I sent check pictures to Domain Listings and the check information was in my original document...

         Bysmith 

    Customer Answer

    Date: 07/14/2025

     
    Complaint: 23513382

    Copies of 2 checks from Friends of ************************** to Domain Listings 


    Sincerely,

    ***** *****

    Business Response

    Date: 07/14/2025

    I only show one payment received 4/15/2024 and one payment for 4/30/2025.... If your requesting a refund it will only be for the payment received 4/30/2025 and removed from OUR mailing list.

    Customer Answer

    Date: 07/14/2025

    Friends' complaint #********

     

    I sent 2 photo copies of the checks to Domain Listings and they say they can find only the one from 4/30/2025...their records have to show the check from 4/15/2024

     

    Do I need to have our lawyer handle this? 

    PLEASE TAKE CARE OF THIS.

     

    ***** Y *****,  Friends of WRSPARK 

    Customer Answer

    Date: 07/15/2025


    Friends' complaint #********

    I sent 2 photo copies of the checks to Domain Listings and they say they can find only the one from 4/30/2025...their records have to show the check from 4/15/2024

    Do I need to have our lawyer handle this? 

    PLEASE TAKE CARE OF THIS.

     
    ***** Y *****,  Friends of WRSPARK 

    Business Response

    Date: 07/15/2025

    Services from last year have been received... I will be more than happy to refund your payment for this year...

    Please see refund policy.

    Customer Answer

    Date: 07/15/2025

    Why is DListings not acknowledging our 2024 payment for which Friends received NO SERVICE??? Is DL ignoring that fact of NO SERVICES?

    There was no record for Friends at all when I called DL and talked with the lady who hung up on me...

    Customer Answer

    Date: 07/15/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***** *****

    Friends does expect a refund of Check #**** in the amount of $ 288 and will appreciate no more contact with Domain Listings.  Our lawyer will be pursuing a settlement if this refund is not received by August 28, 2025.

  • Initial Complaint

    Date:06/06/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a charge from Domain *********** and have never used this company or have an account with this company. I called their listed number that I found on ******. The ***resentative was extremely rude and hung up on me. I called back and the same *** answered and was still rude but took my info and told me that I'm not in their system. I told her that was correct because I've never used their company before and that there was a charge on my account. The *** told me there was nothing that she could do and hung up

    Customer Answer

    Date: 06/20/2025

    My bank gave me a credit for the amount that the domain LLC took out of my account. I also closed that debit card and was issued another from the bank. 

    Business Response

    Date: 06/23/2025

    Send payment info

  • Initial Complaint

    Date:05/30/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello Domain Listings.Just got your alleged "Payment Details" for your *********************** that I do not use..Yes I was confused and thought I owed you a payment for my domain/website ************ sure make it look like I do.Just to correct you, no you do not put in Big Bold Letters that it is not a bill, maybe in caps, but not BOLD. In fact you make it appear its an invoice for your services as you do not mention it is not a bill till two-thirds down the page. " I guess you missed the part that states in big bold letters THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED UNLESS YOU ACCEPT THIS OFFER." You are duping people and businesses. Make an honest **** and be up front and state in big BOLD capital letters at the top or on the envelope that its a solicitation, that its an offer.Join the Better Business Bureau and understand some business ********** are taking advantage of businesses and people, hoping they are not very informed and ripping them off. Your mother would be ashamed of you!

    Customer Answer

    Date: 05/30/2025

    ******, is ************************** a Better Business Bureau member?  thx

    Business Response

    Date: 06/02/2025

    I'm sorry but some people understand what they are getting.... 

    You will be remved from OUR mailing list.

    Customer Answer

    Date: 06/16/2025

    ******

    this company is not on the up and up. 
    they make their solicitations look like an invoice that you owe. 
    You have other complaints about them. 
    we are a small community based nonprofit giving out scholarships to seniors in need who wish to pursue college.  Every dollar counts and no one needs shady companies like domain listings
    As consolation they removed our nonprofit from there mailing list that I never signed up for. 
    thanks for being the middle person. 
    Case is closed. 
    thx

  • Initial Complaint

    Date:05/28/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Domain Listings sent my organization a solicitation that intentionally mimics a bill. This is a deceptive and predatory practice.

    Business Response

    Date: 05/28/2025

    AND STATES IN BIG BOLD LETTERS THAT THIS IS NOT A BILL...........

    REMOVED FROM MAILING LIST

  • Initial Complaint

    Date:05/05/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Just got some mail from this horrific company. It's a complete scam. They send your business a letter that looks like an invoice for a domain registry hoping that people will blindly pay it. The fine print does state it does not actual have business in registering domains but the intent of the letter appears to mean otherwise. Do not give them money. They offer no real services to your business.

    Business Response

    Date: 05/05/2025

    I guess you missed the part that states in big bold letters THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED UNLESS YOU ACCEPT THIS OFFER.

  • Initial Complaint

    Date:05/05/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing on behalf of *****************************************, a homeowner association managed by **************************, to formally file a complaint against Domain Listings LLC (P.O. ******************************).In early 2025, our management company received what appeared to be a legitimate invoice from Domain Listings for services related to domain registration. The invoice (No. ******, dated 02/05/2025) was formatted to resemble an official renewal notice, requesting payment in the amount of $288.00. Unfortunately, due to its misleading presentation, the management company processed and paid the invoice via check on March 24, 2025.Upon discovering this, Iacting as a representative of the Preston Hills HOA Boardcalled Domain Listings LLC to inquire about the nature of this charge. The individual who answered the phone was unprofessional, rude, and ultimately hung up on me. After that, they refused to answer follow-up calls.We believe this company engaged in deceptive business practices by intentionally designing a solicitation to look like a legitimate invoice. This has caused unnecessary financial loss and frustration for our association and management team. Additionally, the behavior of their customer service representative was completely unacceptable and further highlights the companys lack of professionalism.We respectfully request the following:A full refund of the $288.00 payment made by check on 3/24/2025.A formal apology for the misleading invoice and the unacceptable conduct displayed during our attempt to resolve the issue.We urge the BBB to investigate this business and take appropriate action to prevent other organizations from being misled by these tactics.

    Business Response

    Date: 05/05/2025

    You never made a payment to Domain Listings...... You have been removed from OUR mailing list.

    Customer Answer

    Date: 05/05/2025

     
    Complaint: 23287461

    I am rejecting this response because: Your business received payment from ****************** 

    Sincerely,

    ******* ********

    Business Response

    Date: 05/05/2025

    Send me a copy of the cashed check....

  • Initial Complaint

    Date:05/05/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Extreme dissatisfaction with the service I received. The customer service representative I spoke with was shockingly rude, dismissive, and completely unhelpful. Their attitude was unacceptable and unprofessional.This entire experience is a scam. Our company was overcharged, and despite attempts to resolve the issue, no one was willing to assist or take accountability. The lack of support and transparency is ************* a result, our account has been closed, and we will never use your service again. I strongly urge others to reconsider doing business with your organization.

    Business Response

    Date: 05/05/2025

    You over charged yourself... You went online and made a payment on 04/18/2025 and then again 04/19/2025 using two different cards to make your payments. If you had the correct information when you called the first time you could have had this situation resolved.

  • Initial Complaint

    Date:04/22/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The documents we received in the mail are very misleading.The date of the check is February 6, 2025, which was mailed on February 7, 2025, in the amount of $288.00. The misleading invoice was thought to pay the renewal of our website domain listing. This dispute is that when my website service and domain were interrupted, I called Domain Listing at ************ to inquire as to why this happened. The person that answered the phone would not even discuss the issue nor tell us what service we paid for, was very rude and hung up on us. I immediately called back, and the person answered with oh its you again, cussed me and hung up again. After a third call we were cussed out with very foul language and hung up on. I would like a refund at this point because I cant get any answers as to what the company is providing for our company.The company, Domain ************ has not tried to resolve any issues, nor have they been willing to have a cordial conversation with us.If they were to provide any advertising, I couldnt get them to talk to me much less find out what, when or where. Whatever we paid for is supposed to be good for a year.

    Business Response

    Date: 04/22/2025

    The mailer that you received clearly states that we do not renew or register domain names. A refund will be submitted it will take about 3-4 weeks business days..

    Customer Answer

    Date: 04/22/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    **** *****

  • Initial Complaint

    Date:04/11/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Crooks! Attempting to charge for no services provided.

    Business Response

    Date: 04/11/2025

    We provide a website listing only....... Removed from OUR mailing list

    Customer Answer

    Date: 04/11/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***** *********

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