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Domain Listings LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 241 total complaints in the last 3 years.
  • 57 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    "Domian Listings" sends out letters that look like a bill.
    This letter is misleading and has resulted in revenue that is not obtained honestly.

    Business Response

    Date: 08/26/2022

    I'm sorry but what we send out is only an offer. Which does state..

    THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED ABOVE UNLESS YOU ACCEPT THIS OFFER.

    I will remove you from our mailing list.

    Customer Answer

    Date: 08/30/2022

    (The consumer indicated he/she ACCEPTED the response from the business.)
    The letters look like a past due bill. They know this. This is how they have scammed thousands of people.

    Business Response

    Date: 09/03/2022

    Business Response /* (1000, 5, 2022/08/26) */
    I'm sorry but what we send out is only an offer. Which does state..

    THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED ABOVE UNLESS YOU ACCEPT THIS OFFER.

    I will remove you from our mailing list.


    Consumer Response /* (2000, 7, 2022/08/30) */
    (The consumer indicated he/she ACCEPTED the response from the business.)
    The letters look like a past due bill. They know this. This is how they have scammed thousands of people.

    Customer Answer

    Date: 04/25/2024

    Per this complaint ID this "company" agreed to not contact us again. 
    We recieved another letter in the mail requesting payment. 

    Attached is a copy of the communication.

    There are thousands of people being scammed by them every year. Non Profits, Churches, small businesses. 

    This needs to end. TODAY. 

    Business Response

    Date: 04/30/2024

    I will remove your name from OUR mailing list.

  • Initial Complaint

    Date:08/17/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We continually receive invoices from this company. We paid one invoice and they continue to send additional invoices. I called to see why our check was not applied to the account. I had a copy of the cashed check, the woman who answered the phone hung up on me twice.
    She did not want the copy of the cashed check and refused to speak to me further. I requested a refund and nothing.

    Business Response

    Date: 09/05/2022

    Business Response /* (1000, 5, 2022/08/18) */
    I asked you to send me a copy of the check I gave you my email address and you sent nothing. I will remove your name and submit request for refund.

  • Initial Complaint

    Date:08/15/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a bill from Domain Listings LLC for an Annual Website Domain Listing for one year. I assumed it was to maintain our company domain name and paid $288. Upon reflection, I received an actual bill for the maintenance of our website name and realized I had been scammed. Domain Listings actually seems to be a promotional website - but my website name is not in their directory even though I paid them money. This is just a scam. No one answers emails or the phone listed on their account. I was scammed by this business and would like to be reimbursed what I was paid. Thank you.

    Business Response

    Date: 09/07/2022

    Business Response /* (1000, 5, 2022/08/16) */
    I will submit refund and remove you from the mailing list.


    Consumer Response /* (2000, 7, 2022/08/17) */
    ************
    5:16 AM (2 hours ago)
    to Better

    Thank you Alexis. The company has said they will issue a refund and that was what I had asked for so I am happy as long as the check actually arrives. Thank you. I will wait and see. Is there anything more that I need to do?


    Consumer Response /* (3000, 11, 2022/09/01) */
    I wanted to touch base. It has been over a week and I have not yet received a check. I am very unsure that this company will actually return my money. How long do you think I should wait before assuming they aren't actually refunding me? Appreciate your time. **.


    Business Response /* (4000, 13, 2022/09/02) */
    Again I will submit a refund and remove you from our mailing list.......


    Consumer Response /* (2000, 15, 2022/09/07) */
    ************
    5:27 AM (4 hours ago)
    to Better

    Thank you! I did receive the check yesterday and you are welcome to fully close the case. Very much appreciate your help.
    best, ******

  • Initial Complaint

    Date:08/04/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business sent a scam bill and our new accountant was duped into paying it. $288.00 for a "advertising" service they cannot prove they actually provide. When we called to ask what we were actually paying for they referred us immediately to their legal notice page which says no refunds.

    Business Response

    Date: 09/02/2022

    Business Response /* (1000, 5, 2022/08/05) */
    according to my records I don't show any payment received from you. But I will take you off our mailing list

Domain Listings LLC is NOT a BBB Accredited Business.

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