Reviews

Review Details

• Review fromReem A

  Date: 07/08/2025

  1 star

  Reem A

  Date: 07/08/2025

  On June 12, I paid $19 to Unimeal via Apple Pay through their website. Shortly after, an additional $24 was charged without my authorization.
  The total amount charged is $43, while I only agreed to the initial $19. I contacted their support immediately and have followed up multiple times since June 12. They repeatedly stated “we are working on it,” but no refund has been issued.
  I am requesting a full refund of the unauthorized $24 charge and an investigation into this misleading billing practice. Many other users seem to report the same issue.
  Company: AmoApps Limited
  Website: https://unimeal.com
  Service purchased: Health/Diet Coaching Subscription

  Unimeal

  Date: 07/10/2025

  Dear Reem,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  We strive to provide every customer with the best possible experience.
  This is confirmation that the full amount of 24.99 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

• Review fromDave K

  Date: 06/19/2025

  1 star

  Dave K

  Date: 06/19/2025

  Was offered a promotional price for their basic fasting plan and was charged for a coaching plan on top of that for $49.99USD.
  There was no option for that during my checkout process and all attempts to get a refund have been laughable. Getting the runaround by multiple people. Was told that they reviewed my account and would refund within 2-3 days and next day I receive another email that they would not be doing that.
  I disputed with PayPal and they are just as useless.
  It has been over three (3) weeks since I brought this up and still no resolution. I sent one last request yesterday and I response.
  I will move forward with legal action as I just do not like companies that do this to people without any true consequences. I’m definitely not the only person who has complained and won’t be the last, unless something is done to protect the purchaser.

  Unimeal

  Date: 06/24/2025

  Dear Dave,
  
  Thank you for taking the time to submit your message through the Better Business Bureau.
  
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  
  We strive to provide every customer with the best possible experience.
  
  This is confirmation that the full amount of 49.99 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  
  Best regards,
  Unimeal Team

• Review fromDarny M

  Date: 06/15/2025

  1 star

  Darny M

  Date: 06/15/2025

  This is a scam. I have only subscribed for a 1 week plan last month, nothing else. An amount of USD 32.09 was deducted from my account yesterday without my acknowledgement. This is illegal. Have contacted the Unimeal support for a refund. Still have not heard anything from them. Further legal action is in order.

  Unimeal

  Date: 06/27/2025

  Dear Darny,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  We strive to provide every customer with the best possible experience.
  This is confirmation that the full amount of 32.09 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

• Review fromErin S

  Date: 06/14/2025

  1 star

  Erin S

  Date: 06/14/2025

  As basically every other customer has stated, I too received a charge to my account without appropriate notification. I was charged the initial “subscription” charge and asked to download their app. After doing this, the app lead me to a page that gave me the option to “add a coach”. I clicked “add a coach” with the assumption that it would give me the information, pricing, etc of adding said coach. NONE of this information was provided, regardless of what this scam keeps writing to users on here. It IMMEDIATELY charged me an additional $49.99, no confirmation, no explanation of what a coach looks like for this app or what the cost would be.
  I then, within seconds, emailed the company to explain what had happened and asked for a refund. I received a reply the next day stating that I made these choices on my account and would not receive a refund. Just like that are gaslighting each person on here, they did the same to me. Accusing me of making these choices. PATHETIC AND A SCAM. DO NOT USE.
  Now I see the company is commenting on here “confirming refunds”. Okay, how??? You don’t know who is posting here. Clearly this company just prays on stupidity and I was unfortunate enough to fall for it initially. I hope that the reviews left about them can deter others from falling into the same trap!

  Unimeal

  Date: 06/17/2025

  Dear Erin,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  We deeply value each of our users, because you are our greatest motivation for improvement.
  We strive to provide every customer with the best possible experience.
  This is confirmation that the full amount of 49.99 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

• Review fromSunshine X

  Date: 05/28/2025

  1 star

  Sunshine X

  Date: 05/28/2025

  I just got this app in hopes of losing weight for my wedding next year. I am disappointed because I want to get a refund and the app is difficult to use. I was charged $25 for the three months and then another $50 that was unexpected and was not disclosed in an obvious way. I will dispute through my bank if this is not settled. It is uncalled for to charge another $50 for an app that does not work.

  Unimeal

  Date: 05/30/2025

  Dear Sunshine,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  We strive to provide every customer with the best possible experience.
  This is confirmation that the full amount of 49.99 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

  Unimeal

  Date: 05/30/2025

  Dear Sunshine,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  We strive to provide every customer with the best possible experience.
  This is confirmation that the full amount of 49.99 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

• Review fromAlvin A

  Date: 05/24/2025

  1 star

  Alvin A

  Date: 05/24/2025

  SCAM. CHARGE MY CARD WITHOUT MY CONSENT. Canceled my subscription MONTHS ago and I just checked my account and they charge me $140.00!!! I do not have a subscription with them. Don’t use the app. Nothing. Beware of this company. They will steal your money and you won’t even know.

  Unimeal

  Date: 05/29/2025

  Dear Alvin,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  We strive to provide every customer with the best possible experience.
  This is confirmation that the full amount of 139.98 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

• Review fromTimothy G

  Date: 05/18/2025

  1 star

  Timothy G

  Date: 05/18/2025

  I agreed to try the $26.99 for 3 months and after continuing to register I received a notification that I was charged an additional $49.99 for coaching. I immediately contact support and requested a refund and report the charge which they denied and offered me an additional 3 months. They’ve received dozens of complaints exactly like mine in the last 30 days and the company refuses to give customers back their money. Clearly I did not use their services in the 5 minutes after being charged but it seems like THEY REALLY NEED YOUR MONEY!!

  Unimeal

  Date: 05/21/2025

  Dear Timothy,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  We strive to provide every customer with the best possible experience.
  This is confirmation that the full amount of 49.99 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

• Review fromtamar s

  Date: 05/05/2025

  1 star

  tamar s

  Date: 05/05/2025

  I am writing to formally address an extremely serious issue regarding unauthorized charges made to my credit card by your company.
  Without my knowledge or consent, I was charged on a monthly basis via recurring payments, totaling *$850*. I never signed up for a subscription, never agreed to any recurring charges, and *never used your application*. In fact, the app was never even installed on my phone.
  I demand an immediate *full refund* of the entire amount that was taken from me without my permission.
  This is a clear case of unauthorized billing and consumer fraud. If I do not receive a satisfactory response and refund within *7 business days*, I will be forced to take legal action and report this matter to consumer protection authorities and my credit card company.
  Please treat this matter with the urgency it deserves.
  Sincerely,
  Tamar

  Unimeal

  Date: 05/09/2025

  Dear Tamar Shem Or,
  
  Thank you for taking the time to submit your message through the Better Business Bureau.
  
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  
  We strive to provide every customer with the best possible experience.
  
  This is confirmation that the full amount of 839.82 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  
  Best regards,
  Unimeal Team

• Review fromVictoria O

  Date: 04/29/2025

  1 star

  Victoria O

  Date: 04/29/2025

  tried using the app to lose weight, and when I did, the system charged $15.49 for one month and automatically charged $49.99 for coaching services, which I did not request. I canceled immediately without any success. I did it through PayPal, but it was also unsuccessful. This is a scam! Even a plane ticket can be canceled within the first 24 hours — I don't understand how this app is still active and offering services when it's clearly a scam. They make an extra charge with the initial authorization, don't return the money, and keep operating. Someone needs to stop this. It's unfair.

  Unimeal

  Date: 05/05/2025

  Dear Victoria ******,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is a weight loss management application, offering users personalized meal plans and workouts.
  We aim to deliver the best possible experience to all our customers. In this case, we were not able to locate any charges from our side based on the information available from your message on the BBB. We will reach out to you at the email address to request additional information so we can investigate this matter further.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

  Unimeal

  Date: 05/07/2025

  Dear Victoria ******,
  Thank you for taking the time to submit your message through the Better Business Bureau.
  We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised.
  It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website.
  We strive to provide every customer with the best possible experience.
  Thank you for the additional information, with the help, we were able to identify your account, which is located under the following email - [email protected].
  We have reviewed records in our database and identified a total of 65.18 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer.
  We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you.
  If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help.
  Best regards,
  Unimeal Team

• Review fromDaniel L

  Date: 04/25/2025

  4 stars

  Daniel L

  Date: 04/25/2025

  The recipes are great, but I would like more options for different budgets. Otherwise, the app is very useful!

  Unimeal

  Date: 04/29/2025

  Dear Daniel,
  Thank you so much for your feedback!
  We're glad to hear you're enjoying the recipes and finding the app useful.
  We truly appreciate your suggestion about including more options for different budgets — it's great input, and we're working on expanding our offerings to better meet the needs of all our users.
  Best regards,
  Unimeal Team