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Business Profile

Online Retailer

Printed Kicks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for Printed Kicks's headquarters and its corporate-owned locations. To view all corporate locations, see

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Printed Kicks has 2 locations, listed below.

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    Customer Complaints Summary

    • 125 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/10/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed an order on 12/16/22. Never received it and have contacted company multiple times to only receive a generic auto-responded email. They stole money and should be held accountable!

    • Initial Complaint

      Date:03/31/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made an order for $57.37 with Printed kicks online on 12/26/22 and canceled my order a month later due to the order never being shipped and was a birthday gift long passed. They promised a prompt refund in an email sent on 1/26/23. Since then I've received no refund or any communication of any kind after multiple email attempts and they have no working customer service number.

    • Initial Complaint

      Date:03/30/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A order was placed on December 17,2022. I paid the company $132. As of today, I have not received my merchandise or a refund. I have sent numerous emails asking for an update on a refund or merchandise and they do not respond. There is not a phone number listed on their website to try and contact. All you can do is email them.

    • Initial Complaint

      Date:03/27/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a sweatshirt in December 2022. Never received it in time for the holidays. Emailed asking for a refund, they stated they are backordered and will get the product out very soon. I kept emailing asking for my product or refund. Another email from them stating they will refund - that they are refunding everyone. Nothing. Now they do not respond to emails. All social media is gone. They robbed me of my money.

    • Initial Complaint

      Date:03/27/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a hat and a sticker on 12/14/2022.I have not received either items.I got an email in January saying there's Shipping problems okay I'll take that. Well now it is almost april first. If you cannot Complete an order of a hat and a sticker In about four months but you can take my money immediately. I call that a scam I want my moneyeback or double the products or an answer and apology don't blame the supply lines don't take orders. That you can't feel and you should send an email at least every other week to keep me updated not one email and then ignore the rest. Of mine you're the worst company ever. I will always let everybody know bye from anywhere even ***** over printed kicks they are garbage

    • Initial Complaint

      Date:03/27/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a shirt on November 29, 2022it is now March 25, 2023 and I have not received the item or my refund. I contacted the store 6 times and have only received a response once stating that they would be issuing refunds. Ive asked 3 times since then when we would be expecting the refund with no response.

    • Initial Complaint

      Date:03/23/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      12/22/22 I ordered two sweatshirts at a total price of $91.52. It is 3/22/23 and I still have not received my product! I have emailed 3 times with one reply! I have called and the person tried to get more money from me and hung up on me because I would not give home my credit card!

    • Initial Complaint

      Date:03/20/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought 3 hats from them in December and still never received them. *** sent emails about the whereabouts on my merchandise and I havent received anything back

    • Initial Complaint

      Date:03/20/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Order items on 12-16/2021 and nothing yet, there are over 100 complaints with all the same problems. Now their website is shut down?

    • Initial Complaint

      Date:03/20/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order on 12/21/22 for two hooded sweatshirts, totaling $102.30. After approximately one month, I reached out looking for an order update. They responded stating they were having issues with supply chain and weather. Its now been about 4 months and Ive heard nothing. Their ******** or instagram no longer exist. Many people wrote on ******** about this company being a scam.

    Printed Kicks is NOT a BBB Accredited Business.

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