Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/22/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am the owner of Cosmical Studios LLC and I reached out twice to Bizapedia to update and hide my name and company address, haven't heard back and has not been changed. There is no way to contact them.

  Business Response

  Date: 08/22/2023

  Hi Cosmical,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Cosmical Studios LLC (CA)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Furthermore, we submitted a request to ****** and Bing to check the page in question for changes. The search engines will generally update their search results whenever they detect a change to a page's content, although the process can take anywhere from 1 to 30 days. Please note organic search results are not controlled by Bizapedia and there is nothing further we are able to do to hasten their update or removal. You will have to personally communicate directly with entity that owns the search engine through one of their online tools to have a search result removed in an expedited manner.
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:08/17/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Requested to have my information to be removed from database.

  Customer Answer

  Date: 08/17/2023

  ***********************************************************

  Business Response

  Date: 08/17/2023

  Hi Arrash,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  4104 ********** LLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 08/17/2023

   
  Complaint: 20481611
  
  I am rejecting this response because, please remove my information. 
  
  Sincerely,
  
  Arrash Bozzorg

  Business Response

  Date: 08/18/2023

  Hi ****,

  Please close this complaint as we've made a good faith effort to resolve it by hiding the private information on the company profile. Private information is limited to names of people and addresses.

  Thank you,

  Bizapedia Support

• Initial Complaint

  Date:08/11/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Bizapedia.com listed Daazzle LLC and my personal information under this company. I need you to take off it off immediately as this company is no long active. Plus, you should never post anyone's personal information at all! Remove asap!

  Business Response

  Date: 08/11/2023

  Hi ****,

  We are unable to determine which company the user is referring to as he only provided a name and that returns multiple results. Please ask the user for the name of the state the entity was filed in. 

  Thank you,
  

  Bizapedia Support

  Customer Answer

  Date: 08/11/2023

   
  Complaint: 20454632
  
  I am rejecting this response because:

  The business name you listed is Daazzle LLC and filed in the ***********.  

  Please remove the business name off your list as it has been dissolved and take my personal information off your list.  Remove immediately!

  
  Sincerely,
  
  Ger *****

  Business Response

  Date: 08/14/2023

  Hi Ger,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Daazzle LLC (**)
  
  Upon receiving your inquiry, we reviewed the current records for your company published by the relevant governing agency. Our review showed that this agency continues to publish your company's information as displayed on the Bizapedia.com website regardless of your company's current filing status. Per our policy, we will not remove or change a company profile as long as it accurately reflects the current information published by the relevant governing agency, even if your company is no longer listed as active.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 08/14/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  Ger *****

• Initial Complaint

  Date:08/07/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I Want My Business ADDRESS TO BE REMOVED From Internet Search By Bizapedia Llc. Thanks

  Business Response

  Date: 08/07/2023

  Hi Buges,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Buges General LLC (**)
  
  Upon receiving your inquiry, we reviewed the current records for your company published by the relevant governing agency. Our review showed that this agency continues to publish your company's information as displayed on the Bizapedia.com website regardless of your company's current filing status. Per our policy, we will not remove or change a company profile as long as it accurately reflects the current information published by the relevant governing agency, even if your company is no longer listed as active.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 08/18/2023

   
  Complaint: 20426805
  
  I am rejecting this response because:

   

  Good day

  Can you please...inform Bizapedia company to REMOVE my  address from public display on ********* bing serch engine..This is my resident address..i don't want it to shown publicly to customers. I hereby attach the snapshot .

  Thanks 

  Buges General

  
  
  Sincerely,
  
  Buges General

  Business Response

  Date: 08/18/2023

  Hi ****,

  Please close this complaint as we've made a good faith effort to resolve by hiding the private information on the company profile. 

  Furthermore, we submitted a request to ****** and Bing to check the page in question for changes. The search engines will generally update their search results whenever they detect a change to a page's content, although the process can take anywhere from 1 to 30 days. Please note organic search results are not controlled by Bizapedia and there is nothing further we are able to do to hasten their update or removal. You will have to personally communicate directly with entity that owns the search engine through one of their online tools to have a search result removed in an expedited manner.

  Regards,

  Bizapedia Support

• Initial Complaint

  Date:08/04/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My private home address is included on Bizapedia which is a huge safety concern for the industry I work in. My private address is purposely not listed on the Secretary of ****** website nor is is listed in the ***** for the trademarked listing. I made sure to give them the other registered address I paid for. So I have no clue what the email response I received from Bizarpedia is referring to when they say the proper governing agencies is where they get their info. The only place that was mandatory to give a domicile address was on my ****** listing for the company to verify where I am physically, but they hide that address and only display what I choose to display. This is a major safety issue for my family and I, and Bizapedia is 100% responsible for displaying my information to the public and for jeopardizing our safety in the event a stalker wants to find us. I have my family in this home and the creators/owners of Bizapedia are directly at falt for jeopardizing our safety. Again, even the Secretary of State and USPTO do not display my home address. I went Bizapedias contact page, and I received an email telling me not to respond to it. And their contact page has no space for your to type in anything. The email just rudely says do not respond because it wont be read (its purposely set up that way because I am sure a lot of people are concerned about safety with their families, children, etc.). Im sure the owners and employees at Bizapedia would feel the same way if the address where their babies and familys reside was exposed to the world.

  Customer Answer

  Date: 08/04/2023

  *************** to a ticket about needing my name and website. My name is ***************************. My company website is Thelovecrushagency.com. The complaint number for this case is 20422547. I have attached an image where my home address shows in the ****** search listing on the ****** search page. And this is the address to the Bizapedia page: **********************************************************************

  Business Response

  Date: 08/07/2023

  Hi Lauren,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  The ****************** LLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  

• Initial Complaint

  Date:08/03/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recently discovered that Bizapedia has posted my sensitive personal information on the following site, including full name, address and contact information without my prior to consent: ************************************************************* This is deeply concerning as it puts me at risk of identity theft and potential harm. I kindly request that you remove any instances of my personal information from your website and any associated platforms immediately.

  Business Response

  Date: 08/04/2023

  Hi Jade,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Bree Bathory LLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  

• Initial Complaint

  Date:08/01/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Im trying to figure out what happen my company got publish on your website name AMJ ********************* LLC filed 04/22/2033 and I was in communication with the contact me to update information and now the page has been removed at my request when I have no requested this. Please post my page back Im extremely upset why would yall do this

  Business Response

  Date: 08/01/2023

  Hi ****,

  We are unable to find this company on our site and therefore are unable to offer any support. Please close this complaint as there is nothing further we can do until we receive an update from the Secretary of State and find this business is in the update.

  Thank you,

  Bizapedia Support

  Customer Answer

  Date: 08/01/2023

   
  Complaint: 20402880
  
  I am rejecting this response because:

  My company was published on their  website a week ago then out of no where it was removed. The url thats attached to the bizapedia link is ************************************************************************** and said says I requested to have link removed when I did not authorize this change at all. This Llc is active and compliance so what was the reason for the removal. My company was in their database because I have emails there you guys were updating my information.
  
  Sincerely,
  
  Shquria ******

  Business Response

  Date: 08/01/2023

  Hi ****,

  Please close this complaint as there is nothing further we can do until we receive the next update from the State and the entity is in the update.This may take anywhere from 30 days to a year depending on the update cadence. 

  Thank you,

  Bizapedia Support

  Business Response

  Date: 08/18/2023

  Hi Shquria,
  
  We are legal counsel to Bizapedia, LLC ("Bizapedia"). Bizapedia has sent us your complaint regarding its [failure to publish/removal of] your business profile. Please allow us to explain Bizapedia's position regarding such inquiries. Bizapedia obtains business records through lawful, open-access procedures, including from the offices of various secretaries of state. Bizapedia endeavors to process as many such records as possible and to ensure its profiles are accurate and current before and after publication. 
  
  However, Bizapedia does not represent that the listings on its website are comprehensive. To the contrary, Bizapedia acknowledges that the listings on its website are limited by Bizapedia's ability to access government records and its ability to process the records it is able to access. Nor has Bizapedia undertaken any obligation to list any business or create any business profile on the Bizapedia website, regardless of whether a business's government records are publicly accessible. 
  
  The Supreme Court has held that the First Amendment protects a business's decision to select what to publish and what not to publish on its website. See 303 Creative LLC ****************, 143 S. Ct. ****, **** (2023). Thus, the government may not compel a business to publish any particular statement without implicating First Amendment concerns. See id. Similarly, the ******* Communications Decency Act, 47 U.S.C. 230 ("CDA") ******* interactive computer services, including commercial websites, from any liability based on its removal of material that it considers objectionable, a term which is broadly defined in the interpretive case law. See 47 U.S.C. 230(c)(2). 
  
  Given this line of constitutional and statutory authority, Bizapedia maintains its discretion on whether to publish and/or retain any business listing on the Bizapedia website.

  With this being said, we refresh our Georgia records annually so if your record is found in the next import file, we don't see any reason why it won't be imported.

  Hugo,

  Please close this complaint.

  Regards,

  Bizapedia

• Initial Complaint

  Date:07/27/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am owner of ************************************. I am trying to reach out to bizapedia to remove a false review from an individual who posted a fake review so others can think I took his deposit which I never met him before. I have tried to reach bizapedia to remove review and it has not been removed. This is deformation of character. The review is false and I do not know this person. He obtained my number off my business truck while he driving recklessly and cut me off the road.

  Business Response

  Date: 07/28/2023

  Hi *******,
  
  According to your support request, you have complained about a review posted on the webpage listed below:
  
  ************************************ (**)
  
  As you may be aware, Bizapedia currently hosts numerous third party reviews on its website. As a result, Bizapedia is simply not in the position to evaluate the accuracy of these numerous reviews. Thus, absent unusual circumstances, Bizapedia cannot honor requests to remove such reviews.
  
  Please be aware that under the ******* Communications Decency Act, 47 U.S.C. 230, Bizapedia, as a provider of an interactive computer service, cannot be treated as the publisher or author of third party reviews posted on the Bizapedia website. Thus, any court action you pursue regarding the review must be asserted against the poster of the review and not Bizapedia.
  
  Furthermore, Bizapedia will not disclose identifying information about the poster of a review without a valid court order from a court of competent jurisdiction.
  
  You are always welcome to rebut any review posted on our site by clicking the related link under the review which reads "If you are an authorized representative of this company, please click here to respond to this review".
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:07/20/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm a small business owner who gets penalized by ****** for outdated information, (in my case, a company address of mine from 24 years ago). Each time I try to update the info online, it asks me to include all my contact info as well as the company ***, which I do, but it then claims it doesn't match their records, despite me copying/pasting it from their directory. The only way to potentially correct it is to sign up and pay for one of their "premium" services. They are effectively holding outdated information over me as ******.I've copied & pasted what happens after submitting the info, and as stated, a statement pops up about my *** is not in their records, (even after searching their records by my company name and the *** they have on file, then copying/pasting it). I can't even contact them without submitting a "valid" ***, which is ridiculous and downright criminal, since they are negatively affecting my SEO results due to inconsistent and/or outdated business info. Below is copied/pasted from their site to show what happens. (Required fields are marked with an asterisk *)Email Address: * (Please enter a valid email as this request must be validated via your email account to be reviewed by customer service.)************************************* First Name: ***** Middle Name: EdwardLast Name: ******** Company Page ***: *(Find your company via our company search page, and then copy and paste the url from your browser's location bar into the box below.)**************************************** entry above must match a company page url in our system. Please make sure you are actually entering a company page url and not another type of url like a people, address, or trademark page url.I have read and agree to the Terms of Use Submit Request The url entered does not match a company webpage url in our system. Please make sure you are actually entering a company webpage url and not another type of url like a people, address, or trademark page url.

  Business Response

  Date: 07/20/2023

  The reason is didn't work is the user entered their own domain url and not the url of the company profile as found on out site. As a courtesy we've hidden the private information on this profile. Private information is limited to names of people and addresses.

  Customer Answer

  Date: 07/20/2023

   
  Complaint: 20347235
  
  I am rejecting this response because: it's completely false.  They are lying.  I showed proof of the error message as well as their advisement to search their databases to get the company URL, which I did.  I then copied & pasted it, per their suggestions, but it didn't work. 

  They actually gave a different excuse why they haven't changed my address and still have my company listed as inactive.  Below is an excerpt from the email I received from them at 9:13 AM today, 7/20/23.  You'll see that they suggested they are merely following what is written by some "relevant governing agency", but what agency would that be?  I'm also including a screenshot from the ****** CCB where you can clearly see I am currently licensed, bonded and insured, CCB # ******.  I have a feeling that this stems from Bizapedia refusing to update their records and they are using my old CCB# ****** from 2009.  That's my best guess.  Still, anyone clicking on Bizapedia searching for my company would have read the status is inactive, which is even more harmful than potentially being penalized by ****** for Bizapedia still displaying my address from 24 years ago.  There's no telling how much potential revenue this has cost me, yet all I ask is for them to update their records and they refuse.

  From Bizapedia this morning:

  Upon receiving your inquiry, we reviewed the current records for your company published by the relevant governing agency. Our review showed that this agency continues to publish your company's information as displayed on the Bizapedia.com website regardless of your company's current filing status. Per our policy, we will not remove or change a company profile as long as it accurately reflects the current information published by the relevant governing agency, even if your company is no longer listed as active.

   

  From ****** CCB Website Portal:

  Contractor Name
  ******* PAINTING INC
  
  Entity Type:  Corporation
  Status of Record:  Active
  Expires: 2/13/2024
  Independent Contractor Certification(ICC)
  Business Address of Record:  ****************************************************************

  Business Phone of Record:  **************

  Business E-Mail of Record: *************************************
  Associated Names:  ******************************
  
  Current Endorsements:  RGC - General Contractor
  

  
  
  Sincerely,
  
  ***********************

  Business Response

  Date: 07/20/2023

  Hi ****,

  Please close this complaint as we've made a good faith effort to resolve it by hiding the private information on the profile as a courtesy. The company url the contact form is asking for is the url of the company profile as found on Bizapedia.com. In this user's case, the url would be [ ***************************************************************** ]. 

  Again, please close this complaint as we've made a good faith effort to resolve it.

  Regards,

  Bizapedia Support
  

• Initial Complaint

  Date:07/17/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Bizapedia.com has our little ********-registered Not-For-Profit (NFP) filing status as "Not Good Standing". This untruth has been up at Bizapedia for years, unchanged. Use the link below to search "*************************** MEMORIAL FUND". Bizapedia provides no evidence for their assertion.**************************************************************** I went to the web site to try and post this information. I discovered (as I read the Terms of Service} that my user data/information would be used. I aborted that mission as it smelled like a clever way to get people to create an account thinking they were making the wrong right. There's no way to easily or reasonably contact the company to provide evidence that their information about this NFP is untrue.I only desire to have them change the standing to "Good Standing".Thanks.SVT

  Business Response

  Date: 07/18/2023

  Hi ******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  The *************************** ************* (**)
  
  We checked with the Governing Agency¹ in ******** and the information they have made available as public record matches the information displayed on our site. Please see below for additional information on how to best affect your desired change.
  
  Please note that when there is a dispute pertaining to the accuracy of the information on our site, we will review the information the governing agency has published to decide the outcome of the dispute. If the information the governing agency has published differs from ours, we will update our information accordingly. However, if we determine that not to be the case, then there is nothing further we will do until the governing agency updates their information.
  
  Once the governing agency has updated their data, you can refresh your company's information yourself by navigating to our contact page and selecting the option which reads "My company's information has become outdated and I would like it refreshed to match the official public record of the governing agency that has published my company's information."
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  
  1. Secretary Of State/Department Of State

  Customer Answer

  Date: 07/18/2023

   
  Complaint: 20326453
  
  I am rejecting this response because:  Our In Good Standing status is clearly published on the ******** Secretary of ****** (SOS) web page (see how to find this information in my original complaint text, and/or see uploaded screenshot from **** website) and is easily accessible to Bizapedia.  Should be easy as that to resolve.
  

  its obvious that the response Bizapedia gave moments ago is a formed response to all the complaints they receive.  They provide zero evidence for their claim that our NFP is not in good standing.  Who in ******** government told them otherwise?  If Bizapedia would reveal their source, Id call their source and inquire.  
  

  I am not going to create an account at ********************** to communicate directly with them.  Bizapedia will remain virtually unchallenged and I wont spend any time or money pursuing this effort to rectify an easily resolvable issue.  Incredulous.
  
  Sincerely,
  
  *************************

  Business Response

  Date: 07/18/2023

  Hi ****,

  Please close this complaint as we've made a good faith effort to resolve it by ensuring the profile on our site matches the information currently published by the governing agency. You can verify this yourself quite easily by looking at the profile on both our site and on the governing agency's website.

  Thank you,

  Bizapedia Support